Business Details
23 Years
experience
Your Trusted Partner for Real Estate Solutions in Carshalton
Established in 2003, Ushers Estate Agents Estate Agents is a family-owned business dedicated to delivering exceptional customer satisfaction in Carshalton. Our team combines local market expertise with a personalized approach, ensuring clients receive tailored advice and premium marketing solutions. We pride ourselves on maintaining a 100% customer satisfaction rate, evidenced by hundreds of 5-star reviews and multiple awards, including Best Sales Agent in Carshalton (2022).Our commitment to transparency, competitive fees, and rigorous buyer qualification processes sets us apart in an industry often criticized for inconsistent service. With a proven track record of achieving optimal sale prices and rapid property lettings, we prioritise client needs through every stage of the transaction.
Services
Residential Sales
Residential Lettings
Property Management
Sales Offers
Lettings Offers
Details
- Year established: 2003
Highlights and features
- We are a family-owned business with 20+ years of local market expertise.
- Our team maintains a 100% customer satisfaction rate with verified 5-star feedback.
- We guarantee transparent pricing with no hidden fees or add-ons.
- Award-winning service as Best Sales Agent in Carshalton (2022).
- Our rigorous buyer qualification process ensures faster, more reliable transactions.
What people say
Honest and reliable
Speedy sale achieved
Transparent fees
Professional photography
Excellent communication
Services
Residential Sales
Our residential sales service specialises in achieving optimal prices for homes in Carshalton and surrounding areas. Combining professional photography, targeted marketing, and rigorous buyer vetting, we ensure swift transactions. Clients benefit from transparent pricing, regular progress updates, and a proven track record of exceeding market averages.
Residential Lettings
We offer comprehensive residential lettings solutions for landlords seeking reliable tenants. Our service includes property valuation, premium online listings, tenant screening, and ongoing management support. Competitive fees and proactive communication ensure landlords maximise returns while minimising stress.
Property Management
Our property management service provides landlords with end-to-end support, including tenant relations, maintenance coordination, and regular financial reporting. With a focus on transparency and responsiveness, we ensure properties remain well-maintained while delivering consistent rental income.
Sales Offers
We specialise in securing and negotiating competitive sales offers through strategic marketing and buyer qualification. Our team ensures transparent communication between parties, facilitating smooth transactions while protecting client interests throughout the negotiation process.
Lettings Offers
Our lettings offers service connects landlords with suitable tenants through rigorous applicant screening and market-driven pricing advice. We manage negotiations to secure optimal rental terms while ensuring compliance with legal requirements and maintaining positive landlord-tenant relationships.
People
Michael Usher
Founder & CEO
Michael founded Ushers Estate Agents Estate Agents in 2003, bringing over two decades of local property market expertise. He personally oversees client relationships and maintains the company's commitment to transparency and exceptional service standards.
Stephanie
Sales Manager
Stephanie manages sales transactions with a focus on clear communication and timely progress updates. Her proactive approach ensures clients receive consistent support from initial enquiry to completion.
Kassie
Lettings Manager
Kassie specialises in residential lettings, offering landlords expert advice on property valuation, tenant selection, and market trends. Her attentive service ensures landlords achieve maximum rental returns with minimal stress.
Questions
What areas do Ushers Estate Agents Estate Agents Estate Agents cover?
We primarily serve Carshalton, Wallington, and surrounding Surrey areas, offering both residential sales and lettings services.
How does Ushers Estate Agents Estate Agents' fee structure compare to other agents?
We offer competitive fees with no hidden charges, consistently providing better value than larger corporate agencies while maintaining premium service standards.
Can I track my property sale progress with Ushers Estate Agents Estate Agents?
Yes, our clients receive regular updates through direct communication and our Checkmymove platform for real-time transaction tracking.
How quickly does Ushers Estate Agents Estate Agents typically sell properties?
Most properties sell within 7-10 days, with multiple offers often received shortly after listing due to our effective marketing strategies.
Do Ushers Estate Agents Estate Agents provide property management services?
Yes, we offer comprehensive lettings management including tenant vetting, maintenance coordination, and regular financial reporting for landlords.
What makes Ushers Estate Agents Estate Agents different from other estate agents?
As a family-run business, we combine personal service with professional expertise, evidenced by our 100% customer satisfaction rate and multiple industry awards.
Reviews (6)
James S.
Dec 22, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Ushers have been great! Friendly staff who are always happy to help. Thanks to their assistance pushing and chasing up both mine and my buyer's solicitors we have completed just in time to be in our new house for Christmas! Very grateful!!
Ushers have been great! Friendly staff who are always happy to help. Thanks to their assistance pushing and chasing up both mine and my buyer's solicitors we have completed just in time to be in our new house for Christmas! Very grateful!!
Alex Arnaudov
Dec 16, 2021
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Very happy with the service Stephanie and Ushers have given me with our house purchase. They were always extremely easy to reach, super responsive and professional. Thanks to Stephanie for all her help and looking after us for what has been almost 6 months now. Thank you to Stephanie, Michael & the team.
Brian Ash
Dec 09, 2021
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Positive:Professionalism,Quality,Responsiveness
Highly recommend. Stephanie, Michael and the team were incredibly efficient from start to finish on the sale of my flat. It took longer than expected but Stephanie kept me updated at all times. The service they provided was excellent!
Highly recommend. Stephanie, Michael and the team were incredibly efficient from start to finish on the sale of my flat. It took longer than expected but Stephanie kept me updated at all times. The service they provided was excellent!
Stephanie Deane
Dec 02, 2021
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Positive:Professionalism,Quality,Responsiveness
Ushers have been amazing from start to finish, being first time buyers we weren't sure what to expect but they dealt with everything quickly and efficiently and ensured the whole process ran smoothly, if you're looking for an estate agent we would highly recommend Ushers! Thank-you Stephanie, Kassie & Michael for everything.
Ushers have been amazing from start to finish, being first time buyers we weren't sure what to expect but they dealt with everything quickly and efficiently and ensured the whole process ran smoothly, if you're looking for an estate agent we would highly recommend Ushers! Thank-you Stephanie, Kassie & Michael for everything.
Duncan Matthews
Dec 01, 2021
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Very happy with the service Ushers have given me, renting & managing my house for rent. Their fees were way better than 2 other agents I spoke to. I was shown an "add on" sheet with the other 2 that meant I had to add on a lit to get to the same service as Ushers offered. I liked the fact this is a family run business. I'd had problems with a previous multi branch agent but the service with this company is on a different level. Thank you to Michael & the team.
Emily January
Nov 24, 2021
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I cannot speak highly enough of Ushers Estate Agents, from the beginning they went above and beyond with our house purchase. They were always available when I called, and everyone I spoke to always knew my case, plus we got very quick responses from them. They really made our first time home purchase feel a lot less nerve-racking than I expected.
