Business Details
31 Years
experience
Your Trusted Senior Living Community in Castle Cary
South Cary House is a distinguished care home located in the historic market town of Castle Cary. Established in 1995, we provide a warm, dignified, and supportive environment for residents, prioritising individual choice and quality of life. Our team delivers compassionate care tailored to each resident's needs, supported by an 'Outstanding' rating from the Care Quality Commission. We pride ourselves on luxurious, individually styled accommodations and a commitment to excellence in end-of-life and palliative care, evidenced by our South West Great British Care Award.Our staff, many holding NVQ Level 2 or 3 qualifications, ensure round-the-clock support and a vibrant lifestyle through curated activities, gourmet dining, and therapeutic outings. Recognised as finalists in multiple care awards, we remain dedicated to innovation and maintaining the highest standards in residential care.
Services
Residential Care
Dementia Care
End of Life Care
Respite Care
Personalised Activities
Nutritious Meals
Details
- Year established: 1995
Highlights and features
- We hold an 'Outstanding' rating from the Care Quality Commission.
- Our team includes NVQ Level 2 and 3 qualified care professionals.
- We offer award-winning end-of-life and palliative care services.
- Residents enjoy chef-prepared meals and a 24/7 staff-to-resident care ratio.
- Our activities program supports physical, social, and emotional wellbeing.
Associations and certifications
- Care Quality Commission
What people say
Outstanding care
Compassionate staff
Personalised activities
Nutritious meals
Award-winning service
Services
Residential Care
Our residential care provides round-the-clock support for seniors in a secure, homely environment. Residents enjoy spacious en-suite rooms, tailored care plans, and access to healthcare professionals. The service focuses on maintaining independence while ensuring safety and comfort through dedicated staffing and individualised attention.
End of Life Care
Specialised end-of-life care prioritises dignity, comfort, and emotional wellbeing. Our trained team offers pain management, spiritual support, and family involvement, adapting to residents' cultural and personal preferences. This service has earned recognition through the South West Great British Care Award for excellence in palliative care.
Personalised Activities
A dynamic activities schedule caters to diverse interests, including arts, gardening, and reminiscence sessions. Tailored outings and daily social events promote engagement and mental stimulation. Activities are designed to enhance residents' physical health, creativity, and social connections within a supportive community setting.
Nutritious Meals
Chef-prepared meals use fresh, seasonal ingredients to meet dietary needs and preferences. Menus include alternatives for special diets, with dining options available in communal areas or private rooms. The service emphasizes culinary excellence and nutrition to support residents' overall health and enjoyment of mealtimes.
Respite Care
Flexible respite care offers temporary support for individuals needing post-hospital recovery or caregiver relief. The service includes full access to amenities, personalised care plans, and social activities. It provides a safe, comforting environment while maintaining the same high standards as our long-term residential care.
People
Cristina Bila
Proprietor
Founder of Avon Care Homes Ltd, Cristina Bila established South Cary House in 1995. With over 25 years in the care sector, she champions individualised care and luxury living. Her vision drives the homes' award-winning standards and compassionate ethos.
Julia
General Manager
Julia leads healthcare across Avon Care Homes with 15+ years of experience. As former Regional Manager, she focuses on challenging age stereotypes and enhancing resident wellbeing through innovative care strategies and staff development programs.
James
Home Manager
James oversees daily operations at South Cary House, bringing extensive care management expertise. He leads a professional team dedicated to compassionate care, hospitality standards, and maintaining the home's 'Outstanding' CQC rating.
Donna
Chef
Donna curates nutritious, gourmet menus for residents, earning recognition in the Great British Care Awards. Her culinary expertise ensures meals meet dietary needs while providing comfort and enjoyment through seasonal, home-cooked dishes.
Kirsty
Lifestyle Manager
Kirsty organises tailored activities and end-of-life care programs. A highly commended care professional, she won the South West Great British Care Award for Palliative Care, focusing on residents' emotional and social wellbeing through personalised experiences.
Questions
What types of care does South Cary House provide?
We offer residential, dementia, respite, and end-of-life care with personalised support plans tailored to individual needs.
Is South Cary House accredited by regulatory bodies?
Yes, we hold an 'Outstanding' rating from the Care Quality Commission and participate in national care award programs.
How are meals and dietary needs managed?
Our chef prepares balanced meals with dietary alternatives. Residents may dine in private or communal areas with flexible options.
What activities are available for residents?
We provide arts, gardening, reminiscence sessions, outings, and social events designed to engage residents' interests and abilities.
