Business Details
31 Years
experience
Emergency
services
Your Trusted Senior Living Community in Shaftesbury
Established over three decades ago, Park Healthcare has been dedicated to providing exceptional care and independent living solutions in the heart of Dorset and Wiltshire. Our Hays House Nursing Home, a converted 19th-century family home, offers residents a warm, homely environment supported by 24/7 trained staff and tailored healthcare services. Complementing this, Hays Park Retirement Apartments provide modern, self-contained living spaces designed for those over 55, combining independence with access to communal amenities and peace of mind. Our team prioritises individuality, allowing residents to personalise their rooms while enjoying curated social activities, spiritual support, and locally sourced meals. With a focus on community, we ensure both our nursing home and retirement apartments foster a safe, caring atmosphere where residents feel valued.Our partnerships with local healthcare providers, including regular GP visits and specialist therapies, ensure comprehensive care. The dedicated Activities and Engagement Lead organises daily events, ensuring residents remain socially active. Located in the picturesque East Knoyle, our facilities blend tranquillity with accessibility, offering panoramic countryside views and well-maintained gardens. We maintain transparency through our Care Quality Commission registration, demonstrating our commitment to regulatory excellence. For families seeking reliable senior care or independent living options, Park Healthcare combines heritage, expertise, and compassion to create a true home for every resident.
Services
Nursing Home Care
Retirement Apartments
Catering Services
Social Activities
Healthcare Coordination
Emergency Support
Spiritual Care
Therapy Access
Property Maintenance
Community Living
Details
- Year established: 1995
Highlights and features
- We offer 30 years of dedicated nursing home experience in a historic, homely setting
- Our staff provide 24/7 support with personalised care plans tailored to individual needs
- Residents enjoy access to local GPs and specialist therapies through NHS partnerships
- Emergency alarm systems and on-call support ensure safety at all times
- Peaceful countryside location combines tranquillity with easy access to local amenities
Associations and certifications
- Care Quality Commission
Services
Nursing Home Care
Hays House Nursing Home provides 24/7 professional care in a converted 19th-century family home. Our trained staff deliver personalised support with nursing call systems, en-suite facilities, and medical coordination. Residents enjoy home-cooked meals, communal lounges, and tailored activities while maintaining independence within a secure environment.
Retirement Apartments
Hays Park offers 18 self-contained retirement apartments for those over 55, featuring modern kitchens, private balconies/patios, and carports. Residents benefit from communal gardens, dining facilities, and optional care introductions while maintaining full independence in a safe, community-focused setting with on-site support available.
Healthcare Coordination
We facilitate access to local GPs, physiotherapy, chiropody, and dental services. Residents can retain existing doctors or register with Hindon Surgery, with private therapy bookings and emergency medical response systems ensuring comprehensive healthcare support integrated into daily living.
Social Activities
A dedicated Activities Lead organises daily social programmes, film clubs, and special events. Bed-bound residents receive one-to-one sessions while communal lounges with entertainment systems provide spaces for group interaction, reading, and cultural engagement within our supportive community environment.
Spiritual Care
Residents receive regular visits from local church representatives or chosen faith leaders. Bed-bound individuals can request private spiritual sessions, ensuring all residents maintain their preferred spiritual practices within our inclusive, respectful care environment that values personal beliefs.
Questions
What types of accommodation do you offer?
We provide nursing home care at Hays House and independent living retirement apartments at Hays Park, both offering comfortable, well-maintained spaces with tailored support options.
How do you support residents' healthcare needs?
Our care home has 24/7 nursing staff, while both sites coordinate GP visits, specialist therapies, and emergency medical response systems to ensure comprehensive healthcare access.
Are meals included in your services?
Yes, our in-house chefs prepare home-cooked meals using local ingredients with dietary adaptations available, served in elegant dining rooms or delivered to residents' rooms.
What social activities are available?
We offer daily activities, film clubs, communal lounges with entertainment systems, and regular events planned by our dedicated Activities and Engagement Lead.
Can residents personalise their living spaces?
Residents may bring personal furnishings to decorate their rooms, with various bedroom configurations available to suit individual preferences and needs.
What emergency support do you provide?
All apartments and care rooms have emergency alarm systems, with 24/7 on-call support staff available for immediate assistance at both Hays House and Hays Park locations.
Reviews (1)
Timothy Thomas
Jun 02, 2018
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The care, the empathy, the honest approach all the Staff showed towards my Darling, at times , difficult Mum, will never be forgotten. On every level, the staff at Hays House show how a Care Home should be. We hear scary stories of how other Care Homes are but, Andrea, the Manager and all her Team are Wonderful.
Mojo, having been in nursing herself, not only appreciated but understood how the system worked, Hays House, not only looked after her but treated her with her with dignity and style(im only sorry that as her son I couldn't do that), but medically and associated help You did that.
The
Mojo, having been in nursing herself, not only appreciated but understood how the system worked, Hays House, not only looked after her but treated her with her with dignity and style(im only sorry that as her son I couldn't do that), but medically and associated help You did that.
The