Business Details
Emergency
services
Your Trusted Funeral Service in Surrey
James & Thomas Funeral Directors was formed through the amalgamation of two long-established local firms, E & W James of Cobham and Thomas of West Horsley. Our dedicated teams across Cobham, East Horsley, Merrow Heights, and New Haw provide expert guidance at every stage of funeral planning, creating personalized ceremonies that celebrate individual lives. We offer a range of services including traditional cremations, burials, green funerals, and unattended cremations, alongside our Choice Prepaid Funeral Plan to provide financial security and clarity for loved ones.Available 24/7 via telephone or home visits, we combine decades of local experience with compassionate support, ensuring families receive tailored arrangements that meet their specific needs while maintaining the highest professional standards.
Services
Cremations
Burials
Green Funerals
Prepaid Plans
Repatriation
Ashes Caskets
Floral Tributes
Memorial Masonry
Probate Services
Home Visits
Highlights and features
- We offer 24/7 personalized support and home visits for immediate assistance.
- Our team combines over 150 years of local funeral service experience.
- We provide tailored funeral arrangements reflecting individual cultural and personal needs.
- Our Choice Prepaid Funeral Plan locks in current prices to protect families.
- We maintain partnerships with local crematoria and burial grounds for seamless coordination.
Services
Cremations
We provide traditional cremation services with chapel ceremonies and full-service options. Our team coordinates venue bookings, officiant arrangements, and transportation, ensuring all legal requirements are met. Families receive comprehensive guidance on memorial options and ash scattering permissions.
Prepaid Funeral Plans
Our Choice Prepaid Funeral Plan locks in current prices to protect against future cost increases. Plans cover professional fees, cremation charges, and coffin selection, with flexible payment options available. Legal safeguards ensure funds remain protected until required.
Green Funerals
We offer woodland burials and biodegradable coffin options for environmentally conscious families. Services include natural site selection, sustainable casket provision, and certification for eco-friendly practices. Our advisors guide clients through ethical memorialization choices.
Repatriation
We manage international repatriation of remains with diplomatic documentation and airline coordination. Services include custom coffin preparation, customs clearance, and destination funeral arrangements. Our team ensures compliance with all countries' import regulations.
Ashes Caskets
We provide a range of ashes caskets from solid wood to personalized designs. Options include engraved urns, biodegradable containers, and keepsake jewelry. Our staff assists with selection based on memorial needs and scattering preferences.
People
Simon Goff
Area Development Manager
With funeral service experience since 2008, Simon leads Surrey operations ensuring high standards across 9 branches. He prioritizes community-focused care and continuous professional development for staff.
Brian Fish
Funeral Director
A 58-year industry veteran, Brian specializes in compassionate guidance during complex bereavements. His career spans all aspects of funeral operations, with particular expertise in supporting families through child loss.
Liz Bayliss
Funeral Director
Since 2018, Liz has provided end-to-end funeral coordination, building lasting relationships with families. She emphasizes personalized service and maintains connections with many bereaved families post-arrangements.
Julie Brown
Funeral Director
A former florist with 30 years' local experience, Julie transitioned to funeral services in 2018. She combines floral design expertise with empathetic support, creating meaningful tributes that reflect individual lives.
Sam Bryan
Funeral Director
Sam has served Woking communities since 2003, balancing funeral arrangements with personal interests in sports and family time. His approach focuses on making complex processes as straightforward as possible for grieving families.
Questions
What funeral types do you offer?
We provide cremations, burials, green funerals, unattended cremations, and repatriation services with customizable options.
Can I plan a funeral in advance?
Yes, our Choice Prepaid Funeral Plan allows locking in current prices and documenting specific wishes.
What coffin options are available?
We offer traditional wood, biodegradable, and personalized coffins ranging from £445 to £3,770.
Are home visits available?
Yes, our funeral arrangers can visit your home to discuss arrangements at your convenience.
How are cremation costs determined?
Cremation fees vary by location and time, with third-party charges added to our professional fees.
Do you offer 24/7 support?
Our team is available 24 hours a day, 365 days a year for immediate assistance.
Reviews (5)
Brenda Marlow
Dec 20, 2021
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A very efficient and professional company. Excellent dialogue between company and client to ensure no last minute hitches. Perfect choice of a minister. My thanks to Julie for all her help.
Patricia Shepperd
Dec 16, 2021
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Julie was outstandingly helpful at a very trying time. She explained everything clearly and concisely. Everything was arranged for us. The staff on the day were very professional and courteous. We cannot recommend them highly enough.
Helen Lawrence
Jun 06, 2021
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We highly recommend Julie at James & Thomas Funeral Directors in East Horsley. Julie eased us through the arrangements with great care and professionalism and making decisions was more natural and easier to do than we had anticipated, with Julie's support. On the day of the funeral, Paula and her team, carried out their duties seamlessly and respectfully. We could not have asked for more.
Carolyn Palmer
Apr 05, 2021
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Many, many thanks to Julie and everyone else for the empathetic, fast and efficient manner in which you helped us after the death of my husband, Clive. Everything proceeded just as we hoped and planned and what was a very difficult time for us was made so much easier with your support. I thoroughly recommend your services.
Susie Tomkins
Apr 02, 2021
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I am so grateful to James and Thomas Funeral Directors who handled the funeral of my mother. Julie was so kind and considerate when making all the arrangements and Paula conducted the day with such dignity and kindness and made it so very personal. I can't thank them enough.
