Business Details
25 Years
experience
Emergency
services
Trusted Funeral Services in Crawley
The Martins is a locally owned funeral service provider based in Crawley, established in 2001. Our team is dedicated to offering compassionate, professional support to families during times of bereavement. We specialise in creating personalised funeral services, including traditional, themed, religious, and non-religious ceremonies, alongside bespoke coffin options and memorial solutions. As part of the Funeral Partners family since 2025, we combine decades of experience with a commitment to maintaining high professional standards.Our services extend to grief counselling, ashes-to-jewellery transformation, and memorial restoration, ensuring every family receives dignified, tailored care. We operate 24/7, prioritising transparency in pricing and flexibility to accommodate individual needs.
Services
Basic Funeral Services
Themed Funerals
Religious Funerals
Non-Religious Funerals
Veneered Coffins
Solid Wood Coffins
Bespoke Coffins
Eco-Friendly Coffins
Memorial Restoration
Grief Support
Details
- Year established: 2001
Highlights and features
- 24/7 phone lines answered by compassionate professionals
- NAFD-accredited funeral directors with high professional standards
- Personalised services tailored to individual wishes and budgets
- Decades of experience in arranging bespoke funerals and memorials
- Comprehensive support including grief counselling and ashes transformation
Associations and certifications
- NAFD member
What people say
Perfect from start to finish
Professional and compassionate
Kindness and attention to detail
Difficult day run smoothly
Highly recommended
Services
Funeral Services
We offer fully customised funeral services tailored to individual preferences, including traditional, themed, religious, and non-religious ceremonies. Our team guides families through every step, from coffin selection to service coordination, ensuring a dignified tribute that reflects the deceased's life. With options ranging from simple cremations to elaborate bespoke arrangements, we prioritise compassionate support and attention to detail.
Bespoke Coffins
Our handcrafted coffins include veneered, solid wood, eco-friendly, and bespoke designs with options like picture-printed surfaces. Each coffin is made in England to the highest quality standards, allowing families to create a unique memorial. We provide guidance on selecting the most appropriate design while accommodating specific aesthetic or budgetary requirements for a meaningful farewell.
Memorial Creation
We specialise in crafting lasting memorials using granite, marble, or crown stones, with over 200 designs available or custom options. Our stonemasons create precision-crafted headstones and monuments, offering restoration services for existing memorials. Families receive expert advice on design choices and maintenance to ensure enduring tributes that honour their loved ones' legacies.
Grief Support
We provide access to professional counselling services and support networks through partnerships with organisations like Cruse Bereavement Care. Our team connects families with local and national resources, including child bereavement specialists and cancer support groups. This ongoing support helps individuals navigate their grief journey with professional guidance and community connections.
Ashes Transformation
Our ashes-into-glass service transforms cremation remains into personalised jewellery pieces like necklaces or rings. Using high-quality materials, we create meaningful keepsakes that allow families to keep their loved ones close. This unique memorial option combines artistic craftsmanship with emotional significance, offering a distinctive way to preserve cherished memories.
People
Adrian Cartwright
Manager/Senior Funeral Director
With extensive experience in funeral services, Adrian leads our team with professionalism and empathy. He ensures every family receives compassionate guidance through the arrangement process, combining operational expertise with a deep understanding of bereavement needs.
Natalie Cantellow
Funeral Administrator
Natalie provides essential administrative support, coordinating funeral logistics and client communications. Her organisational skills ensure smooth service execution while maintaining the compassionate approach central to our service philosophy.
Questions
What immediate steps should I take after a loved one's death?
Contact the deceased's GP for a death certificate, then call us 24/7 for guidance on next steps including Chapel of Rest arrangements and registration requirements.
Do you offer environmentally friendly funeral options?
Yes, we provide eco-friendly coffins made from sustainable materials and can arrange green burials or cremations with minimal environmental impact.
Can I personalise the funeral service?
Absolutely. We create bespoke services with themed elements, custom coffins, music choices, and unique tributes to reflect the deceased's personality and preferences.
What support is available after the funeral?
We offer grief counselling referrals, memorial restoration services, and ongoing assistance with post-funeral matters through our partnerships with bereavement organisations.
How do you handle funeral costs transparency?
We provide clear pricing breakdowns with no hidden fees, explaining all costs from basic services to additional options, ensuring families understand their financial commitments.
Can you assist with pre-planned funerals?
Yes, we help create prepaid funeral plans that document your preferences and secure current pricing, providing peace of mind for both you and your family.
Reviews (7)
Ericka Williams
Oct 17, 2021
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I would give them more than 5they are absolutly fabulous, have a lovely calm way of taking you through each stage of your funeral plans. Vicky & partner are so caring and nothing to is too much to ask. Everything is taken in your time after the passing of a loved one. The service for my Mam was beautiful and how i wanted it to be i would highly recommend the Martins as they are there for you to make the celebration of life for your loved one a loving memory thank you Vicky for making it so simple and easy for me xx
Nicola Healy
Jun 27, 2021
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We recently lost our dear Mum and Martins were specified in her plan. We could not be happier with the service provided by Adrian and his team. From the first meeting with Adrian we were treated with the utmost care and respect and it made a very difficult job a lot easier knowing that we and Mum were in safe hands.
Natalie produced a lovely order of service and added some floral touches at our request.
Jackie Church of Church's florist in Handcross was also lovely and created the most breathtaking display of flowers for the willow casket we chose and other arrangements for our family and friends
Natalie produced a lovely order of service and added some floral touches at our request.
Jackie Church of Church's florist in Handcross was also lovely and created the most breathtaking display of flowers for the willow casket we chose and other arrangements for our family and friends
Michael Privett
Nov 11, 2020
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Martins Funeral Directors have been so helpful and caring in the process of arranging my mums funeral and on the day itself.
Vicky has walked me through the whole process of getting everything sorted. I hadn't a clue what to do but Vicky was patient in explaining everything to me and the family when we needed help understanding what to do next.
Natalie made us a beautiful order of service and the flowers that were arranged for us were stunning.
Ian & Graham drove myself and the close family in the limousine to the crematorium and handled the procession with decorum and respect. They kept us
Vicky has walked me through the whole process of getting everything sorted. I hadn't a clue what to do but Vicky was patient in explaining everything to me and the family when we needed help understanding what to do next.
Natalie made us a beautiful order of service and the flowers that were arranged for us were stunning.
Ian & Graham drove myself and the close family in the limousine to the crematorium and handled the procession with decorum and respect. They kept us
Debbie Holland
Sep 26, 2020
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Cant say I was very impressed with this company. My husbands service was a shambles as lack of communication between the celebrant who was recommended by the Martins and ourselves . Total upset caused and no apology. Just about money . Never would I recommend this company to anyone
Si Higgins
Jun 08, 2020
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My goodness. I just don't know what to say.
Vicky, and the team guided us through the process of saying farewell to our Dad with such care, patience and expertise, that I can't thank them enough. The lads on the day were exceptional, and the whole thing went flawlessly. I can't recommend them enough.
Vicky, and the team guided us through the process of saying farewell to our Dad with such care, patience and expertise, that I can't thank them enough. The lads on the day were exceptional, and the whole thing went flawlessly. I can't recommend them enough.
Ashes Into Glass
Oct 22, 2019
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In the 10 years we have worked alongside The Martins we have found them to be personal and professional and sharing of our desire to offering their families with the best standard of care and service.
Shona Heather
Nov 17, 2018
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. We used this family run funeral director's for my father, staff were very sympathetic and so kind, really took a lot of the stress away as they help you to think of stuff that at the time you can't bear to think about. Helped us with flowers..choosing coffin and sorting out service etc. I can't fault them at all. I highly recommend to you to reach out to The Martin's you won't be disappointed.
