Business Details
Your Home Away From Home in Wick, Scotland
Mackays Hotel has been a family-run establishment in the heart of Caithness for over six decades, offering warm hospitality and modern comforts. Nestled on the North Coast 500 route, we provide 30 en-suite rooms equipped with contemporary amenities, including free WiFi and locally inspired dining experiences. Our award-winning No.1 Bistro showcases Highland cuisine using fresh, regional ingredients, while our function spaces cater to weddings, corporate events, and private celebrations.As a dog-friendly destination, we welcome pets in designated rooms and public areas, ensuring every guest feels at home. With proximity to historic sites, golf courses, and scenic landscapes, we serve as the perfect base for exploring Scotland's rugged north coast. Our commitment to sustainability and local culture is reflected in our Green Tourism recognition and partnerships with regional suppliers.
Services
Accommodation
Dining
Weddings
Self-Catering
Events
Golf Breaks
Genealogy Services
NC500 Stopover
Dog-Friendly Stays
Afternoon Tea
Highlights and features
- Family-owned and operated for over 60 years with deep local knowledge
- Award-winning restaurant serving locally sourced Highland cuisine
- Official NC500 route accommodation partner with scenic location
- Fully dog-friendly hotel with dedicated amenities for pets
- Experienced wedding and event specialists with bespoke packages
Associations and certifications
- Recognition of Excellence 2022
- Recommended Restaurant Guru 2023
What people say
Exceptional service
Immaculate rooms
Outstanding food
Dog-friendly policies
Strategic NC500 location
Services
Accommodation
Mackays Hotel offers 30 en-suite guest rooms and self-catering properties across Wick. Our accommodations feature modern amenities including flat-screen TVs, free WiFi, and locally sourced hospitality trays. Room types range from single occupancy to family suites, with dog-friendly options available. Self-catering townhouses and apartments sleep 2-9 guests with full kitchen facilities and dedicated parking.
Dining
No.1 Bistro provides award-winning Scottish cuisine using fresh local ingredients from Caithness Smokehouse and regional suppliers. Our menu features breakfast, lunch, and dinner options including traditional dishes and dietary accommodations. Guests can enjoy fine dining, afternoon tea, or casual bar snacks in our historic setting with seasonal tasting menus and over 500 whisky varieties available.
Weddings
We specialize in Highland weddings with personalized packages for ceremonies and receptions. Our venue accommodates 2-200 guests across multiple function spaces, including a ballroom and private dining room. Services include menu customization, accommodation blocks, and event coordination. The hotel's unique location on the world's shortest street adds a memorable touch to wedding photography and celebrations.
Self-Catering
Our self-catering properties include serviced apartments, townhouses, and a large holiday house with full kitchen facilities. Properties sleep 2-9 guests with separate living areas and modern amenities. All units feature free WiFi, parking access, and pet-friendly options. The properties provide a home-from-home experience while maintaining proximity to hotel services and local attractions.
NC500 Stopover
As an official North Coast 500 route partner, we offer strategic accommodation for road-trippers exploring Scotland's scenic drive. Our location provides secure parking, route planning assistance, and comfortable rest facilities. Guests benefit from local knowledge of hidden gems, historical sites, and dining recommendations along the 500-mile coastal route through the Scottish Highlands.
People
Ellie Lamont
Co-Owner
Ellie Lamont brings decades of hospitality experience to Mackays Hotel, ensuring guests receive authentic Scottish warmth. She oversees daily operations and event management, maintaining the family's 60-year legacy of excellence in service and local engagement.
Murray Lamont
Co-Owner
Murray Lamont co-owns Mackays Hotel with Ellie, combining traditional hospitality values with modern service standards. He manages culinary operations and sustainability initiatives, ensuring the hotel maintains its reputation as a premier Scottish hospitality destination through continuous improvement and innovation.
Questions
Is Mackays Hotel dog-friendly?
Yes, we welcome dogs in designated rooms and public areas with amenities like dog beds and towels provided.
What dining options are available?
Our No.1 Bistro offers breakfast, lunch, and dinner with locally sourced Scottish cuisine and dietary options available.
Can I host a wedding at Mackays?
Yes, we specialize in weddings with tailored packages, event planning, and capacity for 2-200 guests.
Is the hotel on the NC500 route?
Yes, we're a recommended stopover on the North Coast 500 with secure parking and route information available.
What room types are available?
We offer single, double, family rooms, and self-catering apartments sleeping 2-9 guests with modern amenities.
Do you offer event hosting facilities?
Yes, our function rooms accommodate corporate events, private dinners, and celebrations with catering services.
Videos
Reviews (4)
Steview
Nov 02, 2021
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This was stop No 4 on our NC500 trip and definitely scores very highly out of all our stops. The inclusive dinner we booked with our stay was outstanding and the staff went the extra mile as it was our honeymoon. Got some good single malt tasting advice in the bar at the end of the evening. The room was clean, light and airy with a view of the river. Breakfast was very good and throughout it all the staff were friendly and attentive. This is an extremely good value for money stop in NE Scotland. We would definitely recommend and will be back the next time we are this far north again.
Tim Renshaw
Sep 21, 2021
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Although we hadn't booked they were able to fit us in to eat here. Food was excellent and staff were wonderful - polite, friendly and attentive. All in all a very pleasant experience and one I would recommend.
Jasper Isaac
Sep 01, 2021
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Stayed as part of the NC500 route, a great little hotel. I think it is family run, and the owners are warm and welcoming. They took us to our room which was well sized, but dated. It felt like staying at your grandmothers, but that did give it a 'homely, honest' feel. Water pressure wasn't amazing either. There is no dedicated parking either. However the food was very very good. Award winning, in fact. We had a slap up dinner in the restaurant and I must say that it was possibly one of the best of the entire trip.
Eoghann
Aug 29, 2021
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Lovely food, and they were able to prepare a non-menu vegan meal for my wife at very short notice. Thanks! Also, there is a 50yr old "cripple" boy charity box in the cocktail bar. Not seen one in years
