Business Details
38 Years
experience
Emergency
services
Your Trusted Heating Contractors in New Forest
Tom Sutton Heating has been a trusted name in heating solutions since 1988, serving the New Forest, Southampton, Bournemouth, and surrounding areas. As a family-run business with over 30 years of combined expertise, we specialise in boiler installations, repairs, and renewable energy systems, prioritising customer satisfaction and technical excellence. Our Gas Safe and OFTEC-registered engineers deliver fast, reliable service, supported by 5-star Google reviews and a 9.9/10 rating on Checkatrade.We offer express boiler installations within 48 hours, flexible financing options, and comprehensive boiler care plans with extended warranties. Our commitment to quality is reflected in our use of high-grade components, transparent pricing, and a focus on long-term client relationships, ensuring efficient heating solutions tailored to individual needs.
Services
Boiler Installation
Boiler Repairs
Boiler Servicing
Renewable Energy
Air Source Heat Pumps
Nest Thermostat Installation
Gas Heating
LPG & Oil Services
Plumbing & Bathrooms
Emergency Boiler Repairs
Details
- Year established: 1988
Highlights and features
- Fast Reliable Service
- Highly Trained, Gas Safe, OFTEC Engineers
- Rated 5* on Google & 9.9 out of 10 on Checkatrade
- No Obligation Free Quotes
- Local Business & Team
Associations and certifications
- Gas Safe
- OFTEC
- Checkatrade
What people say
First class service
Very pleased
Highly recommend
Professional service
Competitive price
Services
Boiler Installation
We specialise in A-rated boiler installations, offering energy-efficient solutions to reduce annual heating costs by up to 340. Our packages include Worcester Bosch and Alpha models, with warranties up to 13 years. Engineers ensure seamless integration with existing systems, including magnetic filters and smart controls for optimal performance.
Renewable Energy
Our renewable energy services include air source heat pumps and solar thermal systems, designed to cut carbon emissions and energy bills. Installations comply with MCS standards, qualifying for government grants under the Boiler Upgrade Scheme for eligible properties.
Boiler Servicing
Annual boiler servicing starts at 85, with premium options including magnetic filter cleaning and combustion analysis. Care plans spread costs monthly, covering parts, labour, and unlimited emergency call-outs for comprehensive protection.
Emergency Repairs
We prioritise urgent boiler failures, aiming to resolve issues within 24 hours. A 95 diagnosis fee covers initial assessments, with transparent pricing for repairs. Gas Safe engineers use high-quality components to ensure long-term reliability.
Nest Thermostat
As Nest Pro installers, we integrate smart thermostats to enhance energy efficiency. Systems allow remote temperature control via app, reducing waste and improving comfort through precise scheduling and real-time adjustments.
Questions
How quickly can you install a new boiler?
We offer express installations within 48 hours for an additional fee, with standard installations scheduled promptly.
Do you provide emergency boiler repairs?
Yes, we aim to respond to breakdowns within 24 hours and offer out-of-hours support.
Are your engineers certified?
All engineers are Gas Safe and OFTEC registered, ensuring compliance with industry standards.
What areas do you cover?
We serve New Forest, Southampton, Bournemouth, Lymington, Christchurch, and surrounding Hampshire and Dorset areas.
Do you offer boiler servicing plans?
Yes, we provide care plans starting at £12/month, including annual servicing and priority call-outs.
Can I finance a new boiler?
Yes, flexible financing options are available for boiler installations to suit your budget.
Reviews (6)
Alan Green
Dec 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Annual service carried out by Ronan with all the care and attention I had hoped for. On time, thorough, polite and totally professional. A pleasure to do business.
Service:Heating maintenance
Annual service carried out by Ronan with all the care and attention I had hoped for. On time, thorough, polite and totally professional. A pleasure to do business.
Service:Heating maintenance
Stephen James
Dec 22, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Tom Sutton Heating are always excellent. They have really knowledgeable workmen who are always super efficient. They are honest, reliable and do a great job. Many thanks!
Service:Heating maintenance
Tom Sutton Heating are always excellent. They have really knowledgeable workmen who are always super efficient. They are honest, reliable and do a great job. Many thanks!
Service:Heating maintenance
Chris Newman
Dec 14, 2021
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Positive:Professionalism
We only moved into this bungalow in March this year 2021 - I had no idea who could and would do a good reliable job so I asked a neighbour for a recommendation, he immediately said Ronan Sutton and a couple of hours later brought your tel number over. Great recommendation very please with service done. Thank you
We only moved into this bungalow in March this year 2021 - I had no idea who could and would do a good reliable job so I asked a neighbour for a recommendation, he immediately said Ronan Sutton and a couple of hours later brought your tel number over. Great recommendation very please with service done. Thank you
Derrick Rutland
Nov 06, 2021
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Positive:Professionalism
Good service great workmanship we would recommend Tom Sutton
Dea&Mary
Service:Boiler installation
Good service great workmanship we would recommend Tom Sutton
Dea&Mary
Service:Boiler installation
Olive Marston
Oct 19, 2021
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We have used Tom Sutton for 24 years and have always found them friendly, efficient and very good value. Very highly recommend them.
Services:Boiler installation,Shower installation,Boiler repair
Services:Boiler installation,Shower installation,Boiler repair
Nathan Hill
Aug 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Easy to contact, always on time, friendly helpful and gets the job done, need i say more.
Services:Heating maintenance,Boiler repair,Leak investigation and repair
Easy to contact, always on time, friendly helpful and gets the job done, need i say more.
Services:Heating maintenance,Boiler repair,Leak investigation and repair
