Business Details
33 Years
experience
Emergency
services
Trusted Heating Solutions in Chandlers Ford
First Call Heating has been delivering comprehensive heating solutions since 1993, combining technical expertise with a personal touch. As a family-run business, we prioritise customer satisfaction through competitive pricing and partnerships with quality suppliers. Our services span boiler installations, servicing, and repairs, alongside renewable energy solutions like solar thermal systems. With Gas Safe registered engineers and Worcester accreditation, we guarantee boiler installations for 10 years when maintained annually.Our environmentally conscious approach includes a postcode-based service system to reduce carbon emissions. Operating from Chandlers Ford, we offer showroom consultations and maintain transparent pricing with no hidden charges. Our team's extensive experience ensures tailored solutions for both domestic and commercial clients, supported by same-day emergency services and comprehensive care plans.
Services
Boiler Installations
Annual Servicing
Emergency Repairs
Solar Panel Services
Underfloor Heating
Power Flushing
Smart Thermostats
System Upgrades
Warranty Repairs
Energy Efficiency Solutions
Details
- Year established: 1993
Highlights and features
- Same-day emergency service and guaranteed repairs
- Gas Safe registered engineers with Worcester accreditation
- Transparent pricing with no hidden charges
- Family business offering personal service since 1993
- 10-year warranty on boiler installations with annual servicing
Associations and certifications
- Gas Safe Register
- Worcester Accredited
What people say
Professional and prompt
Knowledgeable engineers
Transparent pricing
Reliable service
Effective repairs
Services
Boiler Servicing
Regular boiler servicing ensures optimal performance and longevity of heating systems. Our Gas Safe engineers conduct comprehensive checks including safety tests, efficiency assessments, and component inspections. Preventative maintenance helps avoid breakdowns while maintaining warranty validity. Customers benefit from consistent heating efficiency and reduced energy costs through our thorough servicing process.
Emergency Repairs
Our same-day emergency repair service addresses urgent heating failures with guaranteed response times. Gas Safe engineers carry common replacement parts to resolve 80% of issues immediately. Available Monday-Friday with optional Saturday appointments, this service minimises heating downtime for residential and commercial properties across Hampshire.
Solar Panel Services
We provide solar thermal system installations, maintenance, and repairs for domestic properties. Services include system health checks, fluid replacements, and performance optimisation. Our Worcester-certified technicians ensure solar systems integrate seamlessly with existing heating infrastructure, helping homeowners reduce energy bills by up to 50% during summer months.
Underfloor Heating
Specialist underfloor heating installations combine Worcester boilers with advanced UFH technology. Our engineers design custom systems for new builds and renovations, offering zoned temperature control and energy-efficient operation. Lower water temperatures reduce energy consumption while providing even heat distribution across residential and commercial spaces.
Power Flushing
Power flushing removes sludge and debris from central heating systems using magnetic filtration technology. This process restores boiler efficiency, eliminates cold radiator spots, and extends system lifespan. We include inhibitor treatment to prevent future corrosion, with visible debris collection demonstrating the thoroughness of our cleaning process.
People
James Walker
Director
With over 30 years in the heating industry, James leads our technical team. He oversees all installations and complex repairs, ensuring adherence to Worcester standards. His expertise in renewable energy systems guides our solar and underfloor heating projects.
Questions
What areas do you cover for emergency heating repairs?
We serve Chandlers Ford, Romsey, Winchester, Eastleigh, and all Southampton postcode areas with same-day emergency heating repairs.
Do your boiler warranties require annual servicing?
Yes - our 10-year boiler warranties depend on annual servicing by Gas Safe engineers. We offer discounted servicing for warranty holders.
Can you install smart thermostats with existing systems?
We fit Drayton Wiser smart controls compatible with most existing boilers, including Worcester and combination systems.
What's included in your Total Care plan?
Total Care covers boiler breakdowns, radiators, controls, and pipework with annual servicing. Includes priority emergency response and parts replacement.
Do you service solar thermal heating systems?
Yes - we provide annual health checks, fluid replacements, and repairs for Worcester solar thermal systems.
Videos
Reviews (5)
Katie Collins
Dec 17, 2021
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Excellent service and excellent value, Im so glad I chose a local company to do this. We had a vented heating system, immersion and water tank removed and a combi installed, and it ended up being quite an involved job. At no point was this suggested to be a problem, Callum just got on with it until the job was finished. Really neat and tidy installation and were so pleased with it. Would highly recommend!
Colin Brown
Oct 28, 2021
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Brilliantly professional and prompt, my father switched to them from British gas after the recent issues they have had with the service staff and I cannot fault First Call Heating at all. They are professional, reliable and prompt. Just used them for a boiler service and the chap was polite, rang ahead when running ahead of schedule and completed the job with a minimum of fuss. Thank you First Call Heating for being tradespeople we can trust.
Stavroula Papageorgaki StaviP
Mar 30, 2021
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Have been using First call for the past 4-5 years, on a monthly fee that covers the annual boiler service and in case of a call out. Can't fault them, always on point and on time. Great using a local company.
Darren Wardell
Jan 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Firstcall have always been my first port of call over the many years. They installed our combi a few moons ago and service it yearly. plus they were on hand when i put a screw through a water pipe too. Can't fault them to be honest. Keep up the good work guys & girls.
Services:Install heating system,Repair pipe,Heating maintenance
Firstcall have always been my first port of call over the many years. They installed our combi a few moons ago and service it yearly. plus they were on hand when i put a screw through a water pipe too. Can't fault them to be honest. Keep up the good work guys & girls.
Services:Install heating system,Repair pipe,Heating maintenance
Brian Matcham
May 23, 2020
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In my experience of First Call, it would be difficult - if not impossible - to be critical of them in any way. I have always found them to be helpful, courteous and prompt over the 10 years I have retained their services. They even provided an emergency recovery service to a boiler at my daughter's property whose then current (but no longer) service company failed to carry out a repair. I would have no hesitation in recommending First Call..
