Business Details
33 Years
experience
Emergency
services
Your Trusted Heating & Plumbing Experts in Dorset
Total Energy has been delivering honest and reliable heating and plumbing solutions across Dorset, Somerset, and Wiltshire for over 25 years. Established in 1993 by Geoff Lamb, a former British Gas professional, our family-run business combines decades of industry expertise with a commitment to exceptional customer service. Our Gas Safe and OFTEC-certified engineers specialise in boiler installations, oil tank replacements, underfloor heating, and renewable energy systems, serving both domestic and commercial clients. We prioritise transparency, offering fixed-price quotes with no hidden extras, and our teams responsiveness ensures minimal disruption to your home or business. With a 12-year warranty on parts and a focus on energy-efficient solutions, we help customers reduce fuel bills while maintaining comfort.Our engineers undergo regular training and DBS checks, ensuring safety and professionalism. Covering rural and listed properties, we adapt our services to unique challenges, as evidenced by our work in Grade II-listed homes. Customer testimonials highlight our punctuality, tidiness, and problem-solving skills, with many clients returning for repeat services. Our MCS certification for heat pumps and partnerships with leading boiler brands like Worcester Bosch and Vaillant underscore our technical authority. We operate a same-day service where possible and maintain a fully supported office team to ensure seamless communication.
Services
Boiler Installation
Plumbing Services
Oil Tank Replacement
Bathroom Installation
Heat Pump Installation
Central Heating Repair
Gas Boiler Service
Underfloor Heating
Landlord Gas Safety
Solar Panel Services
Details
- Year established: 1993
Highlights and features
- Family-run for 25 years with qualified, DBS-checked engineers
- 24/7 emergency plumbing and heating services available
- Transparent pricing with no hidden extras
- MCS-certified for renewable energy installations
- Partnership with leading boiler brands for extended warranties
Associations and certifications
- Gas Safe
- OFTEC
- MCS
- Worcester Bosch
What people say
Fantastic job
Prompt and professional
No hidden extras
Knowledgeable engineers
Highly recommend
Services
Boiler Installation
We install A-rated energy-efficient gas and oil boilers from Worcester Bosch, Vaillant, and Grant, with warranties up to 12 years. Our Gas Safe and OFTEC-certified engineers ensure safe, compliant installations tailored to your property's needs. Customers benefit from reduced fuel bills and enhanced reliability, with free home surveys to determine the optimal solution.
Oil Tank Replacement
Our OFTEC-approved engineers provide oil tank removal, relocation, and installation, including bunded tanks for safety compliance. We handle all aspects from site assessment to base construction, adhering to environmental regulations. Emergency call-outs are available for urgent leaks or failures, ensuring minimal disruption to your heating supply.
Heat Pump Installation
As MCS-certified installers, we offer air source heat pumps with 7,500 government grants and zero VAT. Our bespoke designs consider insulation requirements and property specifics, ensuring efficient operation. Systems reduce carbon emissions by up to 4 tonnes annually, with 20+ year lifespans, making them ideal for eco-conscious homeowners.
Bathroom Installation
Our qualified plumbers design and install modern, traditional, and accessible bathrooms, including wet rooms and sloped-ceiling spaces. We coordinate trades like tiling and electrics, ensuring seamless project completion. Free surveys assess layout options and material choices, with a focus on functionality and aesthetic appeal for both residential and commercial clients.
Emergency Plumbing
Available 24/7 for urgent issues like burst pipes or boiler failures, our WRAS-approved plumbers resolve problems swiftly. Same-day service is prioritised, with transparent pricing and no hidden fees. Repairs cover radiators, cylinders, and drainage, ensuring homes and businesses regain full functionality with minimal downtime.
Questions
Do you offer emergency heating repairs?
Yes, we provide 24/7 emergency plumbing and heating services for urgent issues like boiler breakdowns.
What areas do you cover?
We serve Dorset, Somerset, Wiltshire, and Hampshire, including Blandford, Poole, and Salisbury.
Are your engineers certified?
All engineers are Gas Safe, OFTEC, or MCS-certified with DBS checks for safety and compliance.
Can I get a heat pump grant?
Yes, we offer the 7,500 government Boiler Upgrade Scheme grant for MCS-certified installations.
Do you provide bathroom design consultations?
Yes, we offer free bathroom surveys with tailored design and installation plans for all property types.
What payment options are available?
We accept BACS, cheques, and debit card payments for all our heating and plumbing services.
Reviews (5)
Brook Bland
Nov 02, 2021
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Dave fitted a new boiler in a very tricky place, replacing an old one which had some sub-standard flues. Throughout he was efficient, approachable, immaculate and extremely professional. We have been using Total Energy Services for many years and this recent experience reinforces the high opinion we have of them. I would strongly recommend.
Jane Morrison
Oct 27, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
WOW what an amazing company !! So helpful and polite and Adrian and Liam who came to our property were like a breath of fresh air with their care whilst in our property and taking the time to explain everything. Such lovely, lovely people ! Many thanks to you all, we would have you back anytime .
Service:Heating system repair
WOW what an amazing company !! So helpful and polite and Adrian and Liam who came to our property were like a breath of fresh air with their care whilst in our property and taking the time to explain everything. Such lovely, lovely people ! Many thanks to you all, we would have you back anytime .
Service:Heating system repair
Will Harris
Feb 19, 2021
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Positive:Professionalism
Thank you very much to Holly and Rob really happy with the service provided, faultless. Everything from start to finish was easy and clear to understand and they guided us through the process.
Services:Heating system installation,Heating system repair
Thank you very much to Holly and Rob really happy with the service provided, faultless. Everything from start to finish was easy and clear to understand and they guided us through the process.
Services:Heating system installation,Heating system repair
Caroline Smith
Feb 01, 2021
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Total Energy serviced our boiler. I cant explain enough how grateful we are to the team. Rob went above and beyond to sort an issue out with our boiler and provided excellent service. We will definitely continue using you again and highly recommend total energy to everyone looking for a company that genuinely cares and wants to provide the best service.
David Moores
Nov 02, 2020
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Absolutely fantastic . New boiler fitted within a week from initial call to office to enquire about a boiler . Lee the engineer was brilliant & left the job spotless ! Truly recommend T.E.S
