Business Details
Emergency
services
Your Trusted Translation Partner in Birmingham
Premium Linguistic Services is a leading provider of high-quality translation and interpretation solutions across the UK and internationally. Established with a commitment to bridging communication gaps, we operate from three strategic locations in London, Sheffield, and Birmingham. Our team comprises over 13,000 professionally qualified linguists, native speakers fluent in more than 250 languages and dialects. All interpreters adhere to strict confidentiality agreements, hold DBS checks, and are bound by our rigorous code of conduct. As an ISO 9001, 27001, 14001, and ISO 17100:2015 certified organisation, we deliver agile, accurate, and client-focused services to public and private sectors. Our expertise spans legal, healthcare, education, and corporate industries, supported by a 24/7 support system for urgent needs.Trusted by institutions like the NHS, Ministry of Justice, and international banks, we combine technological innovation with human expertise to ensure seamless multilingual communication. Our automated booking system streamlines processes, while our commitment to transparency guarantees no hidden fees. With 92% customer satisfaction and a track record of resolving 99% of projects successfully, we prioritise client needs through tailored solutions. Our membership in the Association of Translation Companies further underscores our dedication to industry excellence and continuous improvement.
Services
British Sign Language
Face to Face Interpreting
Telephone Interpreting
Video Interpreting
Simultaneous Interpreting
Voice Over Interpreting
Conference Interpreting
Translation Services
Easy Read
Legal Translation
Highlights and features
- We have over 13,000 professionally qualified linguists across 250 languages.
- Our services are ISO 9001, 27001, 14001, and ISO 17100:2015 certified.
- We offer 24/7 support for urgent translation and interpretation needs.
- Our automated booking system streamlines appointment scheduling with ease.
- We serve major organisations including the NHS, Ministry of Justice, and international banks.
Associations and certifications
- ISO 9001
- ISO 27001
- ISO 14001
- ISO 17100:2015
- Association of Translation Companies (ATC)
What people say
Top class service
Excellent customer service
Brilliant interpreter
Resolved very quickly
Highly impressed
Services
British Sign Language
Our British Sign Language interpreters facilitate communication for deaf individuals in face-to-face, video, and telephone settings. All interpreters are DBS-checked, professionally qualified, and adhere to strict confidentiality protocols. This service ensures accessibility for public sector organisations, healthcare providers, and private businesses requiring compliant communication solutions.
Telephone Interpreting
Instant language assistance via phone connects clients to qualified interpreters within seconds. Available 24/7, this service supports urgent requests from public authorities, emergency services, and businesses needing immediate multilingual communication. The automated booking system ensures rapid deployment without compromising accuracy or confidentiality.
Translation Services
Certified translations for legal, medical, and corporate documents maintain precision across 250+ languages. Our ISO-certified process involves native-speaking linguists with subject-matter expertise, ensuring compliance for institutions like the NHS and Ministry of Justice. Turnaround times accommodate both urgent and standard requirements without sacrificing quality.
Video Interpreting
Real-time video interpretation combines visual and auditory communication for complex scenarios requiring non-verbal cues. This service supports healthcare consultations, legal proceedings, and corporate meetings through secure platforms accessible via Teams, Zoom, or dedicated software. Interpreters undergo rigorous vetting to maintain professional standards during remote sessions.
Conference Interpreting
Expert interpreters facilitate multilingual conferences with simultaneous or consecutive translation. Equipped with portable booths and wireless equipment, our team supports international summits, corporate events, and governmental meetings. Linguists specialise in technical fields to accurately convey industry-specific terminology during live presentations and panel discussions.
People
Ines
Managing Director
Ines leads strategic operations at Premium Linguistic Services, leveraging extensive industry experience to drive organisational growth. She ensures adherence to ISO standards while maintaining client-centric service delivery across public and private sectors.
Mohammad
Translation Project Manager
Mohammad oversees complex translation projects, coordinating linguists to meet strict deadlines without compromising quality. His expertise in document management ensures compliance for legal and corporate clients requiring certified translations.
Rami
Business Operation Manager
Rami optimises operational efficiency across three UK offices, implementing systems that enhance service delivery. He manages resource allocation to support the company's 24/7 interpreting services and automated booking platform.
Haj
Customer Relations Manager
Haj addresses client inquiries and resolves issues promptly, maintaining the company's 92% satisfaction rate. His team ensures transparent communication between clients and linguists for both routine and emergency requests.
Ayushi
Finance Manager
Ayushi manages financial operations, ensuring competitive pricing while maintaining service quality. She oversees billing processes and cost-control measures that support the company's price-matching guarantee for translation services.
Questions
How do I request urgent interpretation services?
Contact us via phone or our automated booking system to connect with an interpreter within 24 seconds for urgent needs.
Which languages are covered by your translation services?
We offer translations in over 250 languages, including European, Asian, Middle Eastern, and African dialects through 13,000+ qualified linguists.
Are your interpreters certified and qualified?
All interpreters hold professional qualifications, DBS checks, and adhere to our code of conduct and confidentiality agreements.
How do you handle sensitive or emergency situations?
Our 24/7 support team deploys interpreters rapidly for emergencies, with linguists trained to handle sensitive contexts professionally and discreetly.
What accreditations does your company hold?
We are ISO 9001, 27001, 14001, and ISO 17100:2015 certified, and a member of the Association of Translation Companies (ATC).
Can you match competitor pricing for translation services?
Yes, we offer a price-matching guarantee upon receiving written confirmation of a lower quote from another provider.
Reviews (7)
Hamid Abdulah
Dec 18, 2021
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Positive:Professionalism
I used premium Linguistic to translate an official French document to English. I was very satisfied with the service provided. They were quick and straightforward and provided electronic paper and hard copies by post The translation was accepted by the home office without any problems.
I used premium Linguistic to translate an official French document to English. I was very satisfied with the service provided. They were quick and straightforward and provided electronic paper and hard copies by post The translation was accepted by the home office without any problems.
Katerina Guntherova
Dec 31, 2020
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I do not recommend to work for this company! From the beginning, they will be warming you about if you don't do this and that you'll be penalised, won't get paid, etc. No guidance for those who just started doing this kind of work. I had one job from them which I was rushed (I had been offered a job before I properly registered with them) and 6 months later, still haven't been paid for it (also, had to buy a train ticket for that job for my own money and never got the money for that either). Never got any other job offered from them even before that whole payment issue has started. Anytime I try
Raja Sidhanta
Dec 29, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
This company has done outstanding work for our client. This is first time we have assigned this company for a translation work & they have done extremely well job in affordable price. We are very happy and also will refer you guys. Thank you
This company has done outstanding work for our client. This is first time we have assigned this company for a translation work & they have done extremely well job in affordable price. We are very happy and also will refer you guys. Thank you
Victoria Nanciu
Sep 02, 2019
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I registered with premium linguistic in February of 2018 but because I had a full time job I couldnt go for any interpreting jobs, after one year I contacted them(Ive been without a job for 3 months) asking for any bookings and they offered me jobs straight away. They are very professional and they always reply to my emails or calls.They paid me on time and and the payment was fair. Today I contact them to let them know I will be available every Friday and they already offer me a booking. Thank you for giving me the chance to work as an interpreter as its something that I always dreamed
Allan Carpentier
Jul 26, 2019
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A very good company to work with, very kind and professional.If you're looking for an interpreting agency, PLS is the best to work with. Very accurate document translations as well. I highly recommend this agency to interpreters and translators across the UK. And if you're a client who needs a translation or an interpreter, it's also very easy to get in touch with them. Thank you!
Anissa Laoudj
Jun 25, 2019
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Very good company where I had my internship to validate my degree. People are very nice and I've been properly coached! If you want to know about what represents the work in a company, it's a good place for you. The team is very friendly and the manager was helpful to learn new things and supports us. It permits to target our objectives and our future paths. The translator, Ana, is very nice even if she does not have many tasks to give us (because ain't no many tasks in French). I'm happy to have worked with PLS, and recommend the experience.
Salsabile Dziriya Fi London
Jun 20, 2019
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It is a pleasure as an interpreter to work for Premiums Linguiticis Services. I would recommend PLS to anyone who is looking for fantastic employer. Friendly team. The booking coordinators are all very helpful and nice.
Premiums Linguistic gave me the opportunity to work as a freelance interpreter for the company. I really enjoy and I am so glad to be a part of the company's member. They provide me with a lot of assignments at different places.
Challenging and never boring. Thank you so much. With all my heart,
Hamida Touati
Premiums Linguistic gave me the opportunity to work as a freelance interpreter for the company. I really enjoy and I am so glad to be a part of the company's member. They provide me with a lot of assignments at different places.
Challenging and never boring. Thank you so much. With all my heart,
Hamida Touati
