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Business Details
Trusted Mortgage Brokers in Galashiels
Clockwork Mortgages is a team of experienced mortgage and protection advisers dedicated to providing tailored financial solutions for individuals and businesses. Our approach prioritises client needs through clear communication and practical planning. We operate from three accessible locations in the Scottish Borders, serving communities in Galashiels, Hawick, and Peebles. Our advisers combine local knowledge with professional expertise to develop customised financial strategies. We maintain authorisation from the Financial Conduct Authority, ensuring adherence to rigorous regulatory standards.

Our commitment extends beyond transactions, focusing on long-term client relationships built on trust and transparency. We specialise in demystifying complex financial products through jargon-free guidance. Our services encompass mortgage advice, insurance solutions, and protection planning tailored to individual circumstances. We actively engage with the local community while maintaining a client-centric operational philosophy. Our team's collective experience forms the foundation of our reliable advisory services.
Services
Mortgages Insurance Protection Help to Buy Financial Planning
Highlights and features
  • We provide tailored financial plans based on individual client circumstances
  • Our team maintains FCA authorisation for regulatory compliance
  • We operate from three accessible locations in the Scottish Borders
  • Our advisers offer clear, jargon-free explanations of financial products
  • We combine local market knowledge with professional expertise
Associations and certifications
  • Financial Conduct Authority
Services
Mortgages
We offer comprehensive mortgage advisory services tailored to individual financial circumstances. Our FCA-regulated advisers help clients navigate various mortgage products and schemes. We provide impartial guidance to secure suitable financing solutions for first-time buyers, home movers, and property investors.
Insurance
Our insurance advisory services cover life, critical illness, and income protection policies. We assess clients' specific needs to recommend appropriate coverage levels. We work with multiple providers to find competitive insurance solutions that align with individual risk profiles and financial objectives.
Help to Buy
We specialise in advising on government-backed Help to Buy schemes for first-time buyers. Our experts explain eligibility criteria and application processes for equity loan schemes. We help clients understand how these initiatives can facilitate property purchases with smaller deposits.
Financial Planning
We create customised financial plans considering clients' current situations and future goals. Our approach integrates mortgage, insurance, and protection strategies into cohesive financial frameworks. We provide ongoing support to adapt plans as clients' circumstances evolve over time.
Protection
Our protection services include life insurance, income protection, and critical illness cover. We assess clients' personal circumstances to determine appropriate coverage levels. We help clients secure financial safety nets that protect against unforeseen life events while maintaining affordability.
Questions
What mortgage services do you offer?
We provide comprehensive mortgage advice including residential, buy-to-let, and Help to Buy schemes. Our FCA-regulated advisers help clients find suitable mortgage products based on individual financial circumstances.
Do you offer insurance advice?
Yes, we advise on life insurance, critical illness cover, and income protection policies. We help clients determine appropriate coverage levels and find competitive market solutions.
Are you regulated by financial authorities?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA no. 788675) and comply with UK financial regulations.
What areas do you serve?
We operate from three locations in the Scottish Borders: Galashiels, Hawick, and Peebles, serving clients across these regions.
How do you handle client complaints?
Contact us directly via telephone or email to register complaints. We follow formal procedures for prompt resolution, with unresolved issues eligible for Financial Ombudsman Service review.
Reviews (1)
Jonavan Barnes
May 10, 2019 Report
I can' say enough about the Clockwork Mortgages team. On every occasion, they have gone above and beyond what would be expected even in the most extreme circumstances. They've been there for us when everyone else wasn't. Any business in Scotland could learn a thing or to from this crew about how to provide excellent service.