Business Details
17 Years
experience
Your Trusted Mortgage Brokers in Braintree
Established in 2009, Gateway Mortgages has grown from a home-based operation to a thriving business in Braintree, Essex. Our team of dedicated advisers and administrators share a vision of providing exceptional service, rooted in Natasha Brown's founding principles of client-centricity and excellence. We specialise in sourcing tailored mortgage solutions from over 90 lenders, offering first-time buyers, home movers, and investors comprehensive support throughout the entire process. Our commitment to transparency is demonstrated through dedicated case managers, regular updates, and clear communication about fees, which typically amount to 0.3% of the loan value. With CeMap-certified professionals and a focus on continuous industry education, we maintain expertise across residential, buy-to-let, and commercial mortgages.The company's regulatory compliance is ensured through its status as an appointed representative of Mortgage Advice Bureau Limited, authorised and regulated by the Financial Conduct Authority. Client satisfaction is evidenced by our Trustpilot reviews and high referral rates, reflecting our dedication to building lifelong relationships. Our office operations are managed by an experienced operations manager who ensures consistent processes and staff support. We serve clients across the UK, with a particular focus on the local Essex market while maintaining national reach through our digital capabilities.
Services
Mortgage advice
Protection services
Remortgaging
Buy-to-let mortgages
Equity release
Details
- Year established: 2009
Highlights and features
- Personalised mortgage solutions tailored to individual circumstances
- Experienced CeMap-certified advisers with access to 90+ lenders
- Dedicated case managers for seamless application processes
- Transparent fee structure with typical charges at 0.3% of loan value
- Proven track record evidenced by high client retention and referrals
Associations and certifications
- Financial Conduct Authority
What people say
Amazing service
Nothing too much trouble
Highly recommend
Outstanding service
Pleasure to work with
Services
Mortgage advice
Our CeMap-certified advisers provide comprehensive mortgage advice tailored to individual circumstances. We assess clients' financial situations and property goals to recommend suitable products from over 90 lenders. Our service includes application support, documentation assistance, and ongoing case management, with transparent fee disclosure at 0.3% typical charge of the loan amount.
Remortgaging
We help clients optimise their financial position through remortgaging solutions. Our specialists identify opportunities for better rates, debt consolidation, or home improvements. The process includes market analysis, lender negotiations, and seamless transition management, while providing clear information about potential early repayment charges from existing providers.
Buy-to-let mortgages
Specialist buy-to-let mortgage solutions for property investors. We assess rental income potential and investment strategies to secure appropriate financing. Our service covers portfolio management, tax-efficient structures, and regulatory compliance, with access to lenders specialising in residential and commercial investment properties.
Equity release
Tailored equity release options for homeowners aged 55+. We provide impartial advice on releasing tax-free funds from property while maintaining residency. Our specialists explain lifetime mortgage options and inheritance implications, working with trusted partners to ensure suitable solutions that meet individual retirement planning needs.
Protection services
Comprehensive protection solutions including life cover, critical illness, and income protection insurance. Our advisers assess clients' personal and financial circumstances to recommend appropriate coverage levels. We source policies from multiple insurers to ensure competitive pricing and suitable terms that align with mortgage commitments and family needs.
People
Natasha Brown
Managing Director
Founder of Gateway Mortgages with 15+ years' experience in financial services. Previously worked at Barclays rising to Premier Manager. Holds CeMap certification and specialises in mortgage strategy and business development.
Vanessa Orr
Senior Mortgage Advisor
CeMap-certified adviser with extensive marketing background. Specialises in first-time buyer mortgages and client relationship management. Recognised for high client satisfaction and referral rates through personalised service approach.
James Hardy
Mortgage & Protection Advisor
Progressed from administrator to financial adviser within Gateway. Specialises in residential mortgages and protection products. Focuses on making homeownership accessible while maintaining strong client support throughout the mortgage journey.
George Smith
Mortgage & Protection Advisor
Qualified CeMap adviser after completing apprenticeship with Gateway. Specialises in new buyer mortgages and protection planning. Combines technical expertise with approachable client communication developed through years of case management experience.
Karen Ellis
Case Manager
Experienced case manager and Will & Estate Planner. Ensures smooth mortgage processing while providing additional estate planning services. Known for exceptional client relations and maintaining consistent communication throughout the mortgage lifecycle.
Questions
What mortgage options are available for first-time buyers?
We offer tailored first-time buyer mortgages with access to 90+ lenders, including government schemes and competitive rates. Our advisers explain all options and help with application processes.
Can you help with remortgaging existing properties?
Yes, we specialise in remortgaging solutions to help reduce payments, consolidate debt, or fund improvements, while explaining any potential early repayment charges from current lenders.
What protection services do you offer?
We provide life cover, critical illness insurance, income protection, and business insurance solutions through multiple providers to suit individual mortgage and financial protection needs.
How are your mortgage fees structured?
Our fees are transparent with a typical charge of 0.3% of the loan amount, though this can vary up to 1% depending on individual circumstances and mortgage complexity.
Are you regulated by any official bodies?
Yes, we are an appointed representative of Mortgage Advice Bureau Limited, authorised and regulated by the Financial Conduct Authority for mortgage and protection advice services.
What areas do you serve?
While based in Braintree, Essex, we provide mortgage services nationwide across the UK through both local office support and digital communication channels.
Reviews (4)
Emma Sands
Aug 22, 2021
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We used a mortgage broker recommended to us by Taylor Milburn. He told us we could only have a non high street mortgage with a ridiculous interest rate etc. My partner was then told about Gateway and said theyd helped him. I rang and spoke to Vanessa who was beyond helpful. Ive since then dealt predominantly with Karen who has been marvellous. Courtesy calls, so what they say they will, when they say theyll do it. We completed on our house sale last Friday, and literally hours later Nikki rang to see how we were. I would never ever ever go elsewhere! Absolutely amazing! Thanks guys
Vicky S.
Jun 26, 2021
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Highly recommend Gateway mortgages. From start to finish the service has been fantastic. I cannot thank Lisa and Karen enough. Customer service has been impeccable, they kept me updated throughout the whole process. I'm so pleased I went with Gateway, having used other mortgage brokers in the past and having a lot of unnecessary faff, the mortgage process felt like a breeze with Gateway.
Talite Leal
Feb 21, 2021
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Before I contacted gateway mortgages Ltd, I contacted another broker who gave me the impression that it would be very difficult to get the amount needed for my purchase. That's when I decided to call getaway and I spoke to James who seemed very experienced and confident that he would get me the amount needed. In less than a week, he not only managed to get more than I needed plus the best rate with a high street lender. Many thanks to James for his professionalism.
Sharon Kirkpatrick
Jul 01, 2020
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Critical:Professionalism,Responsiveness
Inept incapable inadequate if you are looking for sound advice from professionals who act with transparency avoid this company
Inept incapable inadequate if you are looking for sound advice from professionals who act with transparency avoid this company
