Business Details
Emergency
services
Your Trusted Partner for Veterinary Care Solutions
PetCare Veterinary Clinic has been a trusted part of Rustington for over 25 years, offering dedicated veterinary care for small animals. Our experienced team of vets, nurses, and support staff prioritises compassionate, individualised treatment for every pet. We maintain high standards through RCVS accreditation and continuous professional development, ensuring access to modern facilities and diagnostic tools. Our services include preventative healthcare, emergency treatment, and tailored pet health plans. We foster a relaxed environment to ease stress for pets and owners, with 24/7 emergency availability.Our commitment extends to community initiatives like charity neutering programmes and animal welfare advocacy. We provide transparent communication, explaining treatments clearly to empower informed decisions. With flexible payment options and discounts, we aim to make quality care accessible. Our teams expertise, combined with a personal touch, ensures pets receive both medical excellence and emotional support throughout their lives.
Services
Preventative Healthcare
Emergency Treatment
Dentistry
Vaccinations
Pet Health Plans
Neutering
Microchipping
Diagnostics
Surgery
Home Visits
Highlights and features
- Over 25 years of dedicated veterinary expertise in Rustington.
- 24/7 emergency services for urgent pet care needs.
- RCVS-accredited practice ensuring high clinical standards.
- Personalised treatment plans tailored to individual pet requirements.
- Transparent pricing with no unnecessary additional costs.
Associations and certifications
- Royal College of Veterinary Surgeons (RCVS)
What people say
Kind caring service
Fantastic Vets
Very reassuring
Brilliant care
Excellent staff
Services
Preventative Healthcare
Our preventative healthcare services focus on early detection and ongoing wellness to maintain your pet's health. We offer tailored vaccination schedules, regular health checks, and parasite control. Clients benefit from discounted diagnostics and senior blood tests through our Pet Health Plans, ensuring cost-effective long-term care.
Emergency Treatment
We provide round-the-clock emergency veterinary care for urgent medical situations. Our team handles critical cases during surgery hours, with out-of-hours support from Vets Now. This ensures continuous access to life-saving treatment and expert advice when pets need immediate attention.
Pet Health Plans
Pet Health Plans simplify preventative care with monthly direct debit payments, offering savings of up to 22.5%. Plans include vaccinations, flea/worm treatments, and health checks, plus additional discounts on consultations and procedures. These plans promote consistent care while reducing financial burden.
Dentistry
Our dental services range from routine cleanings to complex oral surgeries. Using modern equipment, we address issues like tooth decay and gum disease. Preventative advice and treatments help maintain oral health, which is crucial for overall pet wellbeing and longevity.
Nurse Clinics
Daily nurse-led clinics cover claw clipping, weight management, and behavioural advice. Specialised sessions include puppy/kitten guidance, senior pet care, and rabbit husbandry. These clinics provide accessible, affordable support for common pet health needs and preventative education.
People
Abbey Head
Head Veterinary Nurse (RVN)
With over 11 years at Grove Lodge prior to joining PetCare in 2010, Abbey brings extensive experience. She oversees clinical operations, patient recovery, and team training while managing her busy household with three pets.
Amy
Veterinary Nurse (RVN)
Qualified in 2010, Amy specialises in feline care. After a career break, she rejoined nursing in 2021. Her interests include animal behaviour and continuing education, reflected in her active approach to pet healthcare.
Kate Dunn
Veterinary Practice Manager
Joining in 2004, Kate manages operations and Pet Health Plans. With a BSc in Animal Science, she ensures RCVS compliance while caring for rescue rabbits and a cat. Her expertise balances clinical and administrative demands.
Felicity
Veterinary Receptionist
A 2005 joiner with dual nursing and customer service experience, Felicity manages client interactions. Her focus on compassionate communication creates welcoming experiences for pets and owners during visits.
Questions
What emergency services do you offer?
We provide 24/7 emergency veterinary care, with out-of-hours support from Vets Now at Grove Lodge Veterinary Hospital in Worthing.
How do your Pet Health Plans work?
Plans offer monthly preventative care payments covering vaccinations, flea/worm treatments, and health checks, with additional discounts on services.
Are your vets qualified and accredited?
We're RCVS-accredited with experienced professionals maintaining high standards through continuous training and modern equipment.
Do you treat exotic pets like rabbits?
Yes, we offer specialist rabbit care including 'Bunny Spa Days' with dental checks, grooming, and husbandry advice from experienced staff.
What facilities do you have available?
Our facilities include dental and surgical suites, digital radiography, in-house lab testing, and a dedicated recovery area with pheromone diffusers.
Reviews (7)
Gary Jannaway
Dec 20, 2021
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Nicolas and the team at pet care are by far the best vets around. Today we said our final goodbye to our little boy. The surgery were under a lot of pressure due to having a vet off because of Covid. I phoned a… 8:30 in the morning and was seen the same day, unfortunately for us is was a very sad day, however the vets were fantastic as they have always been. When we arrive we were greeted in the car park by Heather who explained they were running behind because of being down to one vet. We were just happy they could see us on the day. The vet we saw was really nice and very knowledgeable
Angela Jane Ford
Oct 05, 2021
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I have had cats and dogs for 21 years and had different vets that have all been good. We moved to Rustington and registered with PetCare and we have had to visit them for our nearly 12 year old whippet Billie… who is petrified of the vets. It was absolutely amazing went above and beyond looking after her they are the best vets I have come across. I can’t get over how caring and understanding they are. Brilliant I can’t thank you enough.
Sue Knowles
Dec 13, 2019
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A brilliant team of dedicated professionals offering a exceptional service to both pets and owners . Can’t recommend them highly enough 👍🙏
Katie Sidney
May 19, 2018
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Thank you so much for your care of Chewie yesterday! I also want to thank Maria and Laura for supporting my four year old, she was so upset leaving him and they really took the time to talk to her and make her feel at ease! He is very happy at home now and back to his old self! Thank you so much to you all!
Sarah Kelly
Mar 02, 2018
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Great little vets! All the staff were so friendly and caring and I feel my dog received a very personal service. Would recommend highly. The vets, receptionists, nurses and practice manager were all so lovely and made a frightening experience for my dog into a calmer one.
Jane Vrettos
Sep 18, 2017
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3 years ago the whole team were wonderfully sympathetic and caring when we had our gorgeous dog Murphy put to sleep. Everything was handled beautifully. We still feel huge gratitude.
Wendy McGonigle
Sep 07, 2017
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I would just like to thank the wonderful staff for looking after my 2 fur babies tonight. Kylie can be a Princess most of the time but screams the place down just having her claws cut but with much patience and care Maria and Hannah managed. Then onto Alfie for his booster, much to everyone's surprise he walked into the surgery and had his booster… and let Maria check him over which let me tell you all, this is nothing short of a miracle as in the past he has had to be carried in and on occasions, sedated as he is terrified but tonight was great. Once again thank you all. I have been a customer
