Business Details
8 Years
experience
Your Dog's 5-Star Staycation in Pembrokeshire
Established in 2018, Millin Brook is a family-run business rooted in Pembrokeshire's countryside. Founded by former police officers Sian and Dave Smith, our expertise in animal welfare and dedication to exceptional care stems from decades of professional experience. We offer bespoke dog boarding solutions in a 10-acre secure retreat, combining structured routines with personalized attention. Our facilities include luxury suites, an adventure play park, and home-from-home boarding, all designed to meet dogs' physical and mental needs.Recognized with the Pet Industry Federation's Kennel of the Year 2024 and 2022, we maintain rigorous standards through our licensing (AB 094/24), insurance, and membership in the Pet Industry Federation. Our team's veterinary knowledge, security protocols, and commitment to continuous improvement ensure every dog receives trustworthy, award-winning care.
Services
Dog Boarding
Luxury Suites
Home Boarding
Adventure Play Park
Beach Trips
Details
- Year established: 2018
Highlights and features
- We offer 24/7 family care with experienced former police officers
- Award-winning facilities with 10 acres of secure grounds
- Personalized packages tailored to individual dogs' needs
- Daily mental and physical stimulation activities included
- Proven security systems and veterinary expertise
Associations and certifications
- Pet Industry Federation
What people say
Amazing adventure
Loved the splashing
Go above and beyond
Daily updates
Home away from home
Services
Classic Canine
Luxury suites with separate sleeping and play areas. Includes thermostatically controlled heating, automatic water dispensers, and CCTV monitoring. Dogs receive 2-3 daily walks in secure meadows with WhatsApp updates provided.
VIP Package
Enhanced care with beach trips, forest walks, and daily grooming. Features personalized enrichment activities and guaranteed daily photo/video updates for owners during extended stays.
Platinum Pooch
Exclusive family-home boarding with full access to living areas. Includes individualized walks, luxury baths, and immersive socialization experiences tailored to each dog's specific needs and preferences.
Adventure Play Park
2-acre secure paddock with tunnels, bridges, and climbing structures. Features sensory gardens, shaded shelters, and water play areas to stimulate dogs' natural instincts and social behaviors.
Pet Theft Prevention
Expert-led security consultations based on former police experience. Offers specialized advice on canine safety measures and theft prevention strategies for pet owners and professionals.
People
Sian Smith
Founder & Director
Retired police officer with 20 years' service, including 13 years as a Mounted Police Officer. Specializes in animal welfare and dog theft prevention, creating educational courses for pet professionals.
Dave Smith
Co-Director
Former police dog handler with extensive dog training expertise. Joined full-time in 2024, bringing operational experience from 20 years in law enforcement and canine behavior management.
Ben Smith
Family Assistant
Active participant in daily dog care, sharing responsibilities with his brother Jacob. Grew up with dogs and contributes to the family business during school holidays.
Jessica
Team Member
Full-time staff member since 2022 with 12+ years' professional experience in dog and horse care. Brings enthusiasm and specialized knowledge to the family-run operation.
Natalie
Part-Time Staff
Joined in 2024 with three years' kennel experience. Owner of Labradors, providing practical insights into breed-specific care requirements and best practices.
Questions
What packages do you offer for dog boarding?
We offer three packages: Classic Canine (suite-based), VIP Package (enhanced activities), and Platinum Pooch (home boarding). Each includes different levels of personalized care and amenities.
How do you ensure dogs' safety and security?
Our 10-acre retreat has secure fencing, CCTV monitoring, and controlled access. Staff maintain constant supervision, with specific protocols for different dog temperaments and needs.
Can I visit before booking?
We strongly recommend pre-booking visits to assess suitability and allow dogs to familiarize themselves with our facilities and team members.
What vaccination requirements do you have?
All guests must be fully vaccinated with active kennel cough protection. We maintain strict health protocols to ensure all dogs' wellbeing during their stay.
How do you handle special needs or older dogs?
We provide tailored care with designated areas for senior dogs and specific exercise routines. Our team has experience accommodating various medical and mobility requirements.
Do you provide updates during my dog's stay?
Yes, all packages include WhatsApp updates with photos/videos. VIP and Platinum packages offer daily personalized updates showing your dog's activities and wellbeing.
Reviews (7)
Peter Ash
Jan 24, 2022
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Positive:Professionalism,Quality,Responsiveness
First class experience with Millin Brook from registration and initial compatability meeting through to a really nice debrief at the end of our first week. We received some great pictures mid week and unlike other kennels our dog was comfortable and could have stayed!
First class experience with Millin Brook from registration and initial compatability meeting through to a really nice debrief at the end of our first week. We received some great pictures mid week and unlike other kennels our dog was comfortable and could have stayed!
Kate Fowler
Jan 08, 2022
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Our dog had an excellent stay at Millin Brook. The pre visit was very thorough and staff asked lots of questions to ensure they knew all about our dog before his stay. The kennels are clean and modern with lots of space outside for the dogs to run around. The photos we received of our dog out on walks and running around in the field made our children very happy and we felt very confident our dog was being looked after extremely well. Will definitely use again.
Gemma Christopher
Dec 24, 2021
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I can not recommend Millin Brook well enough. From my initial enquiry Sian has been wonderful to deal with and provided plenty of information. When we visited she was confident and knew the current boarding dogs well. The services, location, standard of care and attention the dogs received was second to none and we were not worried about leaving our dog here - even though we had not left them at a kennels before. The communication was good and we had photos of our dog - alongside regular Facebook updates where we would look to spot the dog! When we picked up, everything was ready to go, it was
Deborah Gault
Nov 26, 2021
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Dennis & Izzy had the most amazing 3 day luxury retreat with Sian at Millin Brook last week, it was the first time in over 2 years they had stayed away so I was terribly anxious about leaving them . I certainly didn't need to worry as they looked so happy making friends with other dogs and living the best life and having lots of walks.
Millin Brook is something else when it comes to Dog boarding it really is luxury. I'm sure Dennis has been quite sad since he came home . I now have no qualms worries atall about next time
Thankyou so much Sian and Heather for giving them the best time
Millin Brook is something else when it comes to Dog boarding it really is luxury. I'm sure Dennis has been quite sad since he came home . I now have no qualms worries atall about next time
Thankyou so much Sian and Heather for giving them the best time
Gill Hill
Nov 13, 2021
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Tali absolutely loves going to Millin Brook. He has a wonderful time playing in the meadow with the other dogs, and has an activity holiday there. He returns to us happy and fit. So different from other kennels, where dogs spend a lot of time in a small space. I would recommend Millin Brook to everyone. Thank you, Sian!
Deborah Eley
Oct 27, 2021
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Positive:Professionalism,Quality,Reliability,Responsiveness
Molly's first stay in kennels . . . Sian was very welcoming and it was reassuring that she sent video/photos of Molly clearly having a good time :-)
Appreciated flexibility in pick up time on collection day. Great place, lots of space to run around. Would definitely recommend!
Molly's first stay in kennels . . . Sian was very welcoming and it was reassuring that she sent video/photos of Molly clearly having a good time :-)
Appreciated flexibility in pick up time on collection day. Great place, lots of space to run around. Would definitely recommend!
Jennifer Jones
Sep 23, 2021
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Thank you for Tillys recent stay at Millin Brook Luxury Dog Boarding. Your photos and regular updates of her were particularly welcome and reassuring. She returned home looking healthy and tired after her adventures with new friends. We find the business to be both friendly and professional and will certainly return in the future. We feel confident to recommend this excellent family run boarding kennels.
Jennifer.
Jennifer.
