Business Details
37 Years
experience
Your Trusted Appliance & Spare Parts Supplier in Stalybridge
Empire Spares is a family-owned business established in 1989, originally formed to supply spares to the trade. We now carry over 10,000 different lines and have more than 600 appliances on display. Our services include local delivery starting from 10, installation options from 30, and free recycling of old electrical items. As a member of the Sirius Buying Group, we maintain competitive pricing while prioritising customer service and a personal approach. Our showroom in Stalybridge operates six days a week, offering expert advice and solutions for domestic appliances. We pride ourselves on resolving customer issues efficiently, including fault diagnosis, part sourcing, and prompt replacements.Our team consistently demonstrates dedication to customer satisfaction, as evidenced by numerous positive reviews highlighting our helpful staff and reliable service. We provide a comprehensive range of products including cookers, ovens, hobs, dishwashers, laundry appliances, refrigeration units, and small electricals. Our commitment to environmental responsibility is reflected in our WEEE recycling programme, ensuring proper disposal of electrical waste. With decades of experience and strong local connections, we remain a trusted choice for appliance solutions in the North West.
Services
Appliance Sales
Spare Parts Supply
Local Delivery
Installation Services
Recycling Programme
Details
- Year established: 1989
Highlights and features
- We are a family-owned business with 34 years of industry experience
- We stock over 10,000 spare parts and 600 appliances on display
- We offer competitive pricing through our membership in the Sirius Buying Group
- We provide local delivery from 10 with old appliance removal
- We operate a free electrical recycling service for customers
What people say
Great Service
Helpful staff
Competitive prices
Efficient delivery
Excellent service
Services
Appliance Sales
We offer an extensive range of domestic appliances including cookers, ovens, hobs, dishwashers, washing machines, dryers, and refrigeration units. Our showroom displays over 600 appliances from leading brands. Customers benefit from expert advice and competitive pricing supported by our membership in the Sirius Buying Group.
Spare Parts Supply
With over 10,000 spare parts in stock, we provide solutions for appliance repairs. Our knowledgeable team assists both trade professionals and domestic customers with part identification and sourcing, including specialist items like Bosch washing machine door seals.
Local Delivery
We offer local delivery from 10, including old appliance removal. Deliveries are completed promptly, with installation options available from 30. Our team ensures efficient logistics coordination as highlighted in multiple customer reviews praising our delivery performance.
Installation Services
Professional installation services available for purchased appliances. Our technicians handle setup, connection, and old appliance removal. Service includes expert kitchen integration and safety checks, ensuring optimal performance of your new equipment.
Recycling Programme
We provide free recycling for old electrical items when purchasing new equivalents. Our WEEE-compliant service accepts returns within 28 days and ensures environmentally responsible disposal of electrical waste, supporting sustainable practices in appliance replacement.
Questions
Do you offer delivery services?
Yes, we provide local delivery from £10, including removal of your old appliance. Delivery times are typically prompt, with options for installation available.
Can I recycle my old appliance?
Yes, we offer free recycling of old electrical items when purchasing new equivalents. You can return items within 28 days or arrange collection with your new delivery.
Do you stock spare parts?
Yes, we have over 10,000 spare parts in stock and can assist with specialist component sourcing for appliance repairs.
Are installation services available?
Yes, we offer installation services from £30, which includes delivery and old appliance removal. Our technicians ensure proper setup and kitchen integration.
What payment methods do you accept?
We accept major credit/debit cards and cash payments in-store. Payment options are confirmed at checkout for online purchases.
Reviews (5)
Janine Bailey
Jul 22, 2020
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After having a total nightmare with my order and non delivery with CURRY'S IN ASHTON, I decided in future to only use local stores. Went down Saturday picked a fridge/freezer and washing machine, not mithered by salesmen while looking but helpful when asked. (he was not prepared to barter, but got to try being a Martin Lewis fan). I paid my money, delivered within the 2 hour time slot stated on Monday. Cannot comment on after service, I hope I will never need it!
Debbie Brimelow
Nov 29, 2019
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Never again will I go to the big stores to buy an appliance. No hassle being followed round the store. In bought a cooker of our choice which was cheaper than Curry’s loaded in the car and home in 1/2 hour That would have taken at least 2 hours in curry’s and lots of pointless chat. Thank you we’ll be back
Jenifer Lord
Mar 15, 2019
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Ordered my new fridge freezer this morning with the help of the lovely staff who were very informative, and it was delivered, unpacked and put in situ this afternoon! Fantastic service! Thank you Empire 😁
Jane Lee
Jul 27, 2018
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We visited about two weeks ago in search of a double oven. Staff here were brilliant, they gave help and advice but were not pushy. We decided on a Neff Double Oven that we could see on show. Couldn't believe the amazing service we received. The oven was fixed and running 90 mins later!! That must be a record. They also took away the old oven.… Prices were competitive so we felt we got good value. I also phoned them today with an enquiry about a matching door handle. They could not have been more helpful and pleasant. Top marks. We will return in the future and feel very confident with the
Rebecca Parsons
Nov 18, 2017
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Poor experience - very disappointed. Don't waste your time or money
Bought a fridge a few months ago which is faulty. I've been to the shop twice in a week to pick up the replacement and it was closed on both occasions despite me being there during the opening hours. When I've phoned the shop the staff have been rude and dismissive. I won't spending my money there again
Bought a fridge a few months ago which is faulty. I've been to the shop twice in a week to pick up the replacement and it was closed on both occasions despite me being there during the opening hours. When I've phoned the shop the staff have been rude and dismissive. I won't spending my money there again
