Business Details
11 Years
experience
Your Trusted Insurance Partner in Ashford
Cascade Insurance Services is an independent insurance broker dedicated to providing tailored commercial and personal insurance solutions. With access to over 200 insurers, we specialise in business insurance, high-value home insurance, and care sector coverage, ensuring clients receive policies that precisely match their needs. Our team prioritises customer care, offering free consultations and leveraging decades of combined expertise to demystify insurance complexities.Established in 2015, we serve clients locally in Kent and nationwide, combining local knowledge with national reach. Our commitment to transparency, competitive pricing, and proactive risk management has earned us a reputation for reliability and trustworthiness in the insurance industry.
Services
Business Insurance
Cyber Insurance
High-Value Home Insurance
Care Sector Insurance
Commercial Insurance
Public Liability Coverage
Professional Indemnity
Employers Liability
Unoccupied Property Insurance
Cyber Extortion Coverage
Details
- Year established: 2015
Highlights and features
- We offer free, no-obligation advice to demystify insurance options.
- Our team has decades of combined experience in commercial and personal insurance.
- We provide tailored policies from over 200 insurers for precise coverage.
- Customer care is central to our approach, with prompt document delivery and support.
- We negotiate competitive premiums while ensuring comprehensive risk protection.
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Knowledgeable team
Competitive pricing
Prompt support
Tailored policies
Services
Business Insurance
Business Insurance protects companies against risks like property damage, liability claims, and operational disruptions. We tailor policies for industries ranging from construction to professional services, ensuring coverage aligns with specific risks. Clients benefit from competitive pricing through our partnerships with leading insurers and receive support with claims and renewals.
Cyber Insurance
Cyber Insurance safeguards businesses from data breaches, ransomware, and other cyber threats. Our policies cover legal fees, customer notifications, and business interruption losses. We advise on risk mitigation strategies and provide access to incident response experts, ensuring clients navigate cyber incidents with minimal disruption.
High-Value Home Insurance
High-Value Home Insurance offers enhanced protection for properties exceeding standard policy limits, including listed buildings and unique constructions. We provide bespoke coverage for structures, contents, and unoccupied homes, with options for specialist items like art collections and high-end fixtures.
Care Sector Insurance
Care Sector Insurance addresses the unique risks of domiciliary care, care homes, and agencies. Policies include public liability, employers' liability, and professional indemnity coverage, ensuring compliance with regulatory requirements. We support providers in managing claims related to client injuries, property damage, and professional negligence.
Commercial Insurance
Commercial Insurance covers diverse business needs, from fleet vehicles to office spaces. We assess operational risks to design policies that protect assets, employees, and revenue streams. Services include site visits, risk assessments, and access to specialist insurers for niche industries like radio stations and horticulturalists.
People
John Lawton
Insurance Broker
John Lawton specialises in non-standard insurance solutions, including high-value homes and cyber policies. With over a decade of experience, he prioritises client education and meticulous policy review to ensure comprehensive coverage.
Julie
Insurance Broker
Julie focuses on public liability and professional indemnity insurance, supporting businesses from startups to established firms. She is praised for her proactive approach and ability to secure competitive rates while maintaining detailed coverage.
Vicki
Insurance Broker
Vicki provides tailored insurance advice for care sector clients and commercial enterprises. Her expertise in claims management and policy renewal ensures clients receive consistent support and up-to-date coverage solutions.
Questions
What types of business insurance do you offer?
We provide public liability, employers' liability, professional indemnity, commercial vehicle, and property insurance for industries including construction, healthcare, and professional services.
How do you help with high-value home insurance?
We offer bespoke coverage for properties exceeding standard limits, including listed buildings, unoccupied homes, and high-value contents like art collections.
Can you assist with cyber insurance claims?
Yes, our policies include access to incident response teams and cover legal fees, customer notifications, and business interruption losses from cyber attacks.
Do you serve businesses outside Kent?
Yes, while based in Ashford, we provide insurance solutions nationwide across the UK.
How do you ensure competitive pricing?
By partnering with over 200 insurers, we compare options to secure tailored policies at competitive rates without compromising coverage quality.
Reviews (5)
Gabi Webb
May 07, 2021
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I had Julie sorting my public liability insurance for few years now, she is so professional and quick to remind me when the insurance is coming up for renewal. The insurance comes up to less then I paid for the first year when my income was much smaller then is now. Also it gives me peace of mind knowing that I am covered if things happen. I would strongly recommend Cascade Insurance to everybody who needs insurance.
John Speed
Jul 23, 2020
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I have worked with Julie and Cascade Insurance for over a year now and having worked with other brokers in the past I can say cascade has been the best.
Julie quick grasped my business and asked me questions other brokers hadnt. This meant that we found several areas for improvement. The main reason I have found for working with a broker is to have someone who can answer questions about policies (and find good coverage) but over the last year as odd questions have come up cascade have been able to give almost instant replies even when there have been unusual circumstances. I would certainly
Julie quick grasped my business and asked me questions other brokers hadnt. This meant that we found several areas for improvement. The main reason I have found for working with a broker is to have someone who can answer questions about policies (and find good coverage) but over the last year as odd questions have come up cascade have been able to give almost instant replies even when there have been unusual circumstances. I would certainly
Rich Grant
May 12, 2020
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Whilst initially provided us with insurance, Julie has struggled to grasp our business as it evolved and eventually gave up as it became too difficult for her to understand our business which was disappointing - taking some time to get back to us and eventually suggesting we find another broker. This left us uninsured for a number of days.
Debra Ridout
Nov 06, 2019
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Julie has been amazing with sorting out insurance.. She is extremely friendly and Making life a lot less stressful.
Chris Hudson
Aug 11, 2019
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Cascade must certainly be the best insurance company I've dealt with for my business liability insurance. An extremely efficient and friendly service, ensuring that all my business needs were correctly covered in every detail. All this, together with the best price I could find by far, made for the most stress free experience in obtaining the right cover for my company. Would recommend Cascade to anyone!
