Business Details
32 Years
experience
Your Trusted Partner for Travel Technology Solutions
Founded in 1994, Dolphin Dynamics has established itself as a leading provider of integrated technology solutions for the travel industry. Our platform combines CRM, reservations, back-office systems, and B2C/B2B booking engines to streamline operations for travel agents, tour operators, and business travel agencies. With over 25 years of experience, we have supported more than 12,000 travel professionals across 25 countries, offering tailored solutions that adapt to diverse business models. Our commitment to quality, adaptability, and reliability ensures clients invest in a future-proof platform rather than a static product.We prioritise long-term relationships, delivering expert support from implementation through to ongoing operations. Our team bridges the gap between complex travel industry needs and innovative technology, ensuring efficiency, compliance, and scalability. Headquartered in London, we serve a global client base, integrating with major suppliers like EasyJet and SiteMinder to enhance booking capabilities. Our values of loyalty, reliability, and customer-centric innovation underpin every solution we develop.
Services
CRM Systems
Reservations Systems
Back Office Automation
B2C Booking Engines
Product Management
Supplier Integration
Travel Accounting
Workflow Automation
Online Distribution
Reporting Tools
Details
- Year established: 1994
Highlights and features
- We have over 25 years of experience in travel technology development.
- Our platform integrates CRM, reservations, and back-office systems seamlessly.
- We support travel professionals in 25 countries with tailored solutions.
- Our system automates workflows and reduces manual administrative tasks.
- We offer 24/7 online booking capabilities for enhanced customer accessibility.
What people say
Reduced manual processes
Improved efficiency
Consistent service
Great to deal with
High quality service
Services
CRM Systems
Our CRM systems centralise client and corporate profiles, enabling personalised offers and improved customer relationships. Travel businesses can track interactions, manage preferences, and automate communications. This enhances service consistency across all customer touchpoints.
Reservations Systems
Our reservations systems support air, accommodation, car rentals, and insurance bookings through a single interface. They automate mark-ups, integrate with GDS and NDC data, and generate dynamic packages for efficient sales.
Back Office Automation
Automate administrative tasks like invoicing, reconciliation, and workflow reminders. Our back-office solutions reduce manual effort, ensure compliance with ATOL and BSP standards, and improve financial accuracy.
B2C Booking Engines
Our B2C booking engines allow 24/7 customer access, with customisable interfaces and mobile compatibility. They support real-time availability, secure payments, and branded documentation for direct sales channels.
Product Management
Manage complex contracts, set pricing rules, and distribute products to agents and customers. Our tools enable dynamic offers, allocation management, and integration with supplier extranets for up-to-date content.
People
Roberto Da Re
Founder
Roberto founded Dolphin Dynamics in 1994 after identifying inefficiencies in travel agents' back-office processes. With a background at Sabre, he developed an integrated platform now used by 12,000 professionals globally.
Questions
What services does Dolphin Dynamics offer?
We provide CRM systems, reservations platforms, back-office automation, B2C/B2B booking engines, and supplier integration tools tailored for travel businesses.
How does Dolphin help travel agencies automate processes?
Our platform automates workflows, generates reports, and streamlines tasks like quotation preparation, invoicing, and supplier communication.
Can Dolphin integrate with existing travel suppliers?
Yes, we integrate with major suppliers like EasyJet, SiteMinder, and consolidators, enabling seamless access to global hotel and flight networks.
Is Dolphin suitable for small travel businesses?
Our solutions scale from independent agencies to multinational corporations, offering adaptable features for businesses of all sizes.
What support does Dolphin provide?
We offer dedicated support teams, implementation assistance, and ongoing technical guidance to ensure smooth platform adoption and operation.
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