Business Details
7 Years
experience
Emergency
services
Trusted HVAC Contractors in Plymouth
Established in 2019, West Country Gas Services is owned and operated by three highly experienced Gas Safe registered engineers: Aron, Paul, and Scott. Our combined expertise in plumbing, heating, and HVAC technologies enables us to deliver exceptional boiler installations, repairs, and maintenance services across Plymouth and surrounding areas. With a focus on technical excellence and customer satisfaction, we serve private homeowners and letting agents, offering tailored solutions for both modern and traditional heating systems. Our engineers hold industry-recognised qualifications, including Gas Safe registration (634209), and we prioritise transparent communication, efficient problem-solving, and adherence to safety standards.From emergency boiler repairs to annual servicing and gas safety certifications, we ensure reliable heating solutions that meet individual property requirements. Our commitment to quality workmanship is reflected in our 600+ positive customer reviews and partnerships with local businesses. We maintain modern equipment and stock common spare parts to minimise repeat visits, while our flexible financing options make essential heating upgrades accessible. Operating with integrity, we provide clear pricing, no-obligation quotes, and 24/7 emergency support to keep homes warm and safe year-round.
Services
New Boiler Installation
Boiler Repair
Gas Safety Checks
Power Flushing
Annual Servicing
Landlord Certificates
Heating System Upgrades
Emergency Repairs
Plumbing Maintenance
Hot Water Solutions
Details
- Year established: 2019
Highlights and features
- We offer 24/7 emergency boiler repair services with rapid response times.
- Our Gas Safe registered engineers ensure compliant and safe installations.
- Free no-obligation quotes for boiler replacements and heating upgrades.
- Flexible financing options available for new boiler installations.
- 600+ positive reviews highlighting our technical expertise and reliability.
Associations and certifications
- Gas Safe Register
What people say
Excellent service
Prompt repairs
Professional engineers
Competitive pricing
Peace of mind
Services
New Boiler Installation
We specialise in installing modern condensing boilers tailored to property size and hot water demand. Our engineers assess household needs to recommend combi, system, or conventional boilers, ensuring energy efficiency and compliance. All installations include Gas Safe certification and manufacturer warranty validation.
Gas Safety Checks
Our Gas Safe engineers conduct thorough appliance safety checks to detect carbon monoxide leaks and ensure compliance. Services include CP12 certificates for landlords, flue inspections, and safety device testing, meeting legal requirements and providing household protection.
Boiler Servicing
Regular servicing extends boiler lifespan and maintains warranty validity. We clean components, check gas pressure, and identify potential faults. Our proactive approach reduces breakdown risks and improves system efficiency, with summer appointments available to avoid winter emergencies.
Power Flushing
This process removes sludge and debris from heating systems using high-velocity water flow. Ideal for resolving cold radiators and noisy systems, power flushing restores efficiency and reduces energy bills. We recommend it for properties with persistent circulation issues.
Emergency Boiler Repairs
We address urgent heating failures with same-day diagnostics and spare parts availability. Our engineers use systematic fault-finding methods to resolve issues efficiently, prioritising safety and minimising property downtime during critical cold periods.
People
Aron
Company Director
Aron has worked in plumbing and heating since completing his apprenticeship. He specialises in problem-solving complex installations while maintaining high workmanship standards through his calm, methodical approach.
Paul
Company Director
Paul transitioned from graphic design to gas engineering in 2003. He developed expertise in boiler fault diagnosis during roles at Plymouth heating companies and now leads technical training for our engineering team.
Scott
Company Director
Scott served 15 years in the Royal Navy as an engineer before specialising in HVAC technologies. His leadership experience includes managing engineering teams and implementing business process improvements for local heating contractors.
Questions
What boiler types do you install?
We install combi, system, and conventional boilers, recommending the best option based on property size, hot water demand, and energy efficiency requirements.
Are gas safety checks legally required?
Landlords must provide annual Gas Safety Certificates (CP12). Homeowners aren't legally required but strongly advised to ensure safety and insurance validity.
Do you offer emergency repairs?
Yes, our 24/7 emergency service responds to boiler breakdowns across Plymouth and surrounding areas, with most call-outs resolved in a single visit.
What's included in annual servicing?
Our service includes component inspection, gas pressure checks, flue testing, and efficiency optimisation to maintain warranty validity and system reliability.
Do you provide financing options?
Flexible financing is available for new boiler installations, allowing customers to spread costs while accessing energy-efficient heating solutions.
Reviews (6)
John Frewen
Jun 15, 2021
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Positive:Professionalism,Quality,Value
Professional service, very experienced. Adaptable when I needed to amend installation date. Good value for money compared to others in the field.
Service:Heating system installation
Professional service, very experienced. Adaptable when I needed to amend installation date. Good value for money compared to others in the field.
Service:Heating system installation
Nicola Gascoyne
Feb 25, 2021
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I've had my boiler serviced by this company for the last two years - very happy with them. The engineer lets you know exactly what's been done, and they are definitely a company you can trust.
Justin Lakey
Oct 03, 2020
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Nothing less than brilliant! I had selected West Country to install a new boiler and heating system for the new house I had bought in Liskeard and I was not disappointed. Scott and his team were amazing from start to finish. The work they have done is of a fantastic fit and finish, with all copper pipe fitted throughout. Even through the heat of the 3 days they were here, they didn't stop to get the job done, taking away all the waste at the end of the day leaving everything clean and tidy, all with great value for money in mind. I cannot recommend West Country Gas Services enough, I would highly
Karl Bennett
Aug 29, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Having had a problem with my boiler, Scott was in my house within half an hour providing expertise knowledge of my system. A friendly, clean and punctual worker, professional would be the term to suit. Not only was his service good but so was his pricing and his customer service skill. Would recommend to anyone requiring assistance.
Having had a problem with my boiler, Scott was in my house within half an hour providing expertise knowledge of my system. A friendly, clean and punctual worker, professional would be the term to suit. Not only was his service good but so was his pricing and his customer service skill. Would recommend to anyone requiring assistance.
Peter Kelly
Jul 31, 2020
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Christmas during lockdown and our boiler gave out, knowing we had two kids, a freezing house and no hot water the team bent over backwards and changed their diary around to fit us in, the team came round at 8:30am the next morning and fitted a new boiler and the whole thing was complete within 24 hours of it going bust. The engineer was friendly and professional, he covered everything and abided by covid measures of social distancing etc. I am super happy with the service, as friendly, professional and empathetic as you will find and they are worth every penny they earn and more.
Gareth Ruby
Jun 05, 2020
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I don't always get around to leaving feedback much but I had to write to say how pleased I was with West Country Gas Services. I had a boiler breakdown which was causing me some distress but West Country Gas Services were able to fit me in and the fitter turned up on time and immediately put my mind at ease. He was really helpful and did an excellent job in getting my boiler up and running. I have to recommend them to everyone for giving such an excellent service and the peace of mind you get using such a professional company. A+++ service.
