Business Details
25 Years
experience
Emergency
services
Your Trusted Partner for Appliance Repair in London
Established in 2001, we are London's leading specialists in domestic appliance repair and servicing. Our team combines over 100 years of collective experience with manufacturer-specific training to deliver efficient solutions for washing machines, fridges, ovens, and more. As Which Trusted Trader and Checkatrade-recognised professionals, we guarantee genuine parts with 12-month warranties and maintain 98% same-day repair completion rates across Greater London.Our engineers carry extensive spares inventory and leverage next-day part delivery networks to minimize appliance downtime. We prioritize transparent communication, providing real-time arrival updates to accommodate customer schedules.
Services
Combi Oven Repair
Condenser Dryer Repair
Dishwasher Repairs
Electric Cooker Repairs
Extractor Hood Repairs
Freezer Repair
Fridge Freezer Repair
Microwave Repairs
Washing Machine Repair
Washer Dryer Repair
Details
- Year established: 2001
Highlights and features
- Over 100 years combined engineering experience covering all major appliance brands
- 98% same-day repair completion with free arrival time updates
- 12-month warranty on all fitted replacement parts
- Endorsed by Which? Trusted Trader since 2015
- Next-day parts delivery network for urgent repairs
Associations and certifications
- Which Trusted Trader
- Checkatrade
What people say
Same-day repair
Professional engineers
Cost-effective solutions
Genuine parts used
24/7 availability
Services
Combi Oven Repair
Specialist combi oven repairs using genuine manufacturer parts. Our engineers handle emergency breakdowns and scheduled maintenance for both domestic and commercial units. Same-day diagnosis and repair available across London with 12-month parts warranty.
Dishwasher Repairs
Expert dishwasher repair service covering all major brands. We fix leaks, drainage issues, and electronic faults using manufacturer-certified components. 95% of repairs completed within 24 hours with lifetime repair guarantee on selected parts.
Freezer Repair
Comprehensive freezer repair solutions for domestic and commercial units. Our engineers handle temperature control, compressor, and defrost system issues. Emergency callouts available with next-day part delivery for critical repairs.
Extractor Hood Repairs
Professional extractor hood repair service addressing noise issues, motor failures, and airflow problems. We service all major brands using OEM components, with 85% faults resolved during first visit according to manufacturer specifications.
Washing Machine Repair
Specialized washing machine diagnostics and repair across London. Our technicians handle drum, pump, and control board issues with same-day service available. We maintain 92% first-time fix rates using genuine replacement parts.
People
Phil
Director
With 20+ years in appliance repair, Phil leads our engineering team. He pioneered our 24-hour response system and maintains direct customer support lines for urgent repairs, ensuring service excellence across London.
Vince
Senior Engineer
Vince specializes in complex appliance diagnostics with 15 years' experience. His technical expertise in older models prevents unnecessary replacements, saving customers up to 3,000 on average while maintaining repair quality standards.
Questions
What London areas do you cover?
We cover all London boroughs and surrounding Home Counties areas including Middlesex, Surrey, and Hertfordshire within a 30-mile radius of Ruislip.
Do you offer emergency repairs?
Yes, we provide emergency breakdown services 7 days a week with 85% of urgent cases resolved within 24 hours of initial contact.
How quickly can you repair appliances?
92% of standard repairs complete within 3 hours of engineer arrival, with 75% requiring only single visits due to our comprehensive parts inventory.
Do you guarantee your repairs?
All parts fitted carry 12-month manufacturer-backed warranties, with labor guarantees valid for 3 months on completed repair jobs.
Can you repair older appliances?
Yes, our engineers handle models up to 25 years old. We maintain legacy parts for discontinued models and offer retrofitting solutions when needed.
How do I get a repair quote?
Contact us via phone or website form with your appliance details. We'll diagnose common issues over the call and provide fixed-price estimates before any work begins.
Reviews (4)
Elle Mae Regis
Aug 30, 2021
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We rent a property in London, unfortunately the oven had broken just before the weekend. We called domestic repairs they came out same day as they had a cancellation had the parts to effect the repair great service and we now have happy tenants again. Will Definitely use them again. Thanks to all your team.
Chichi Fobis
Sep 15, 2020
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We had a faulty fridge freezer. Got charged 150 including Vat after a quick diagnosis of 10 minutes. That is the call out rate.
150 advising that we get a new one because it wasn't worth fixing. There was a big reluctance to fix it. They make more money on the call out charge than actually repairing stuff.
150 advising that we get a new one because it wasn't worth fixing. There was a big reluctance to fix it. They make more money on the call out charge than actually repairing stuff.
Rosina Gunn
Aug 12, 2020
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I called late afternoon about my leaking washing machine. I was given help and advice over the phone on how to turn off the supply to my machine to prevent further water damage, they were so helpful and patient as I had no idea what I was doing and calmly talked me through the steps. They explained their procedures regarding covid 19 before booking my appointment for their engineer to come to look at my machine. I was very pleased with their help and concerns for my safety when arranging an engineer and also pleased and quite surprised to have an engineer come out the very next day.
Andy Davies
Jan 20, 2018
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I wanted to sing the praises of your engineer Gary, who sorted out the repair of my Smeg dishwashers door for me last month. He was nice, efficient and sorted out a problem that I thought was so bad that a new unit was being considered. In a world where people are all too quick to make complaints, I wanted to write with praise. Also the same praise for your good self (Phil) for being super patient with my concern as well.
