Business Details
13 Years
experience
Emergency
services
Your Trusted Plumbing & Heating Experts in Wellington
Arc Plumbing & Heating was established in 2013 to deliver advanced plumbing and heating solutions across Somerset, Devon, and the wider Southwest. Our team of APHC- and WaterSafe-registered engineers brings over a decade of combined experience in domestic plumbing, boiler installations, bathroom refurbishments, and renewable energy systems. We prioritise customer involvement in decision-making, ensuring every project aligns with client expectations while maintaining meticulous attention to detail.Our Gas Safe-registered and Heat Geek-certified professionals handle everything from emergency repairs to full-scale renovations, supported by 5-star reviews from long-standing clients. With a focus on local service areas including Taunton, Bridgwater, and Wellington, we combine technical expertise with a commitment to affordability and reliability. Our reputation for clean, efficient work has made us a trusted partner for homeowners and local builders alike.
Services
Plumbing
Heating
Bathrooms
Heat Pumps
Underfloor Heating
Details
- Year established: 2013
Highlights and features
- Established in 2013 with over 10 years of plumbing and heating experience
- Certified Gas Safe and WaterSafe registered engineers
- 5-star reviews from satisfied customers across Somerset and Devon
- Specialists in heat pumps, underfloor heating, and bathroom installations
- Committed to local service in Wellington, Taunton, and Bridgwater
Associations and certifications
- APHC
- WaterSafe
- Gas Safe
- Heat Geek
- Oftec
What people say
Spot on advice
Quick clean workers
Impeccable trade professionals
Efficient service
Highly recommend
Services
Plumbing
Our plumbing services cover everything from emergency repairs to full central heating installations. With APHC and WaterSafe accreditation, we ensure compliance with industry standards. Our engineers handle dripping taps, boiler servicing, and complex system installations with precision and reliability.
Heat Pumps
We install air and ground source heat pumps that reduce carbon footprints while lowering energy bills. Backed by the Boiler Upgrade Scheme, our systems offer up to 7,500 grants. Our Heat Geek-certified team designs efficient, low-carbon heating solutions tailored to your property.
Bathrooms
From complete wet room installations to tiling and fixture replacements, our bathroom services combine functionality with modern design. We manage all aspects of plumbing and construction, ensuring seamless renovations that meet exacting standards of quality and aesthetics.
Underfloor Heating
Our underfloor heating solutions provide even warmth distribution with 25-40% greater efficiency than radiators. Suitable for new builds or renovations, we integrate systems with boilers or heat pumps, offering cost-effective comfort for homes and extensions.
Kitchens
We handle full kitchen installations including plumbing, flooring, and tiling. Our team works with bespoke designs for older properties, ensuring precise fitting despite uneven walls. With electricians and carpenters on staff, we deliver comprehensive kitchen transformation projects.
People
Jack Roberts
Director/Plumbing & Heating Engineer
Jack founded Arc Plumbing & Heating in 2013 alongside his father's electrical business. With over a decade of experience, he oversees daily operations, quotations, and client consultations while maintaining hands-on involvement in complex projects.
David Goddard
Plumbing & Heating Engineer
David has been with Arc for five years, progressing from apprentice to qualified engineer. He specialises in boiler installations and combines plumbing expertise with plastering and carpentry skills to deliver comprehensive solutions.
Toby Jones
Apprentice
Toby is our current trainee, learning under experienced engineers. He assists with installations and repairs while completing his formal qualifications to become a fully certified plumbing and heating engineer.
Questions
What areas do you cover?
We serve Wellington, Taunton, Bridgwater, Wiveliscombe, and surrounding areas in Somerset and Devon.
Are you certified for gas work?
Yes, our engineers are Gas Safe registered for all heating and boiler installations.
Do you offer emergency plumbing services?
We provide urgent call-outs for leaks, burst pipes, and heating failures with rapid response times.
Can you install renewable heating systems?
We specialise in air and ground source heat pumps with Boiler Upgrade Scheme eligibility.
How long does a bathroom renovation take?
Most complete bathroom installations are finished within 5-7 working days depending on complexity.
What payment methods do you accept?
We accept bank transfers, cheques, and card payments for completed projects.
Reviews (5)
Thomas Sisk
Nov 04, 2021
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I can highly recommend ARC for any plumbing and heating services. I used Jack and his team to replace a boiler and install a new bathroom. The team was professional, timely, efficient and courteous. Timelines were respected, everyone was friendly and polite, the team cleaned up after every day's of work and overall it was a pleasant experience to have ARC working at my home. Jack is skilled at informing his client of progress and he has been very transparent throughout the whole process. ARC did not deviate from their initial quote for the works, materials used were of high qualit y and the assembled
David Smith
Sep 17, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Used Jack and Dave several times now and as always, were thoroughly pleased with the work. Dave was courteous, polite and has done a fantastic job at installing new pipework and radiator into my office. Leaves the site clean and tidy. Will definitely be using Arc plumbing in the future.
Used Jack and Dave several times now and as always, were thoroughly pleased with the work. Dave was courteous, polite and has done a fantastic job at installing new pipework and radiator into my office. Leaves the site clean and tidy. Will definitely be using Arc plumbing in the future.
Colleen Knox
Jul 04, 2020
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Jack and his team have done a spectacular job for us as we are undergoing a major house renovation. At every stage of the project they have been stellar - on time, on budget, with great professionalism, creative problem-solving, and considerate forethought on many issues we hadn't thought of, but are now future-proofed thanks to them! They were a joy to have on site - tidy, polite and efficient- and the calibre of their work is amazing. The whole experience in dealing with them has been exemplary.
Ronald Walker
May 25, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jack & his team did a wonderful job of converting our bathroom to a shower room, they worked hard & fast. They are very nice & trustworthy people, the project was finished on time. We would recommend them to everybody.
Services:Shower installation,Toilet installation
Jack & his team did a wonderful job of converting our bathroom to a shower room, they worked hard & fast. They are very nice & trustworthy people, the project was finished on time. We would recommend them to everybody.
Services:Shower installation,Toilet installation
Jo Chesworth
May 22, 2020
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Positive:Professionalism,Responsiveness,Value
Jack was efficient and helpful, easy to get in touch with,did a good job and left the area clean and tidy.
Jack was efficient and helpful, easy to get in touch with,did a good job and left the area clean and tidy.
