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Trusted HVAC Solutions for Residential & Commercial Clients
Cooper Poole has been a trusted provider of air conditioning, ventilation, and refrigeration systems for over 70 years, serving residential and commercial clients across the UK. Founded in the mid-1950s as a family-run business, we have evolved to meet modern demands while maintaining our commitment to quality and professionalism. Our team of experienced engineers specialises in tailored installations, from small domestic units to large-scale commercial systems, ensuring energy efficiency and client satisfaction. With a focus on innovation, we utilise industry-leading brands like Fujitsu, Daikin, and Mitsubishi Electric to deliver reliable solutions. Our comprehensive services include design, installation, maintenance, and emergency repairs, supported by a 3-year warranty for added peace of mind.

We prioritise customer needs, offering free site surveys and no-obligation quotes to ensure transparency. Our long-standing reputation is built on decades of expertise, with a proven track record in diverse sectors such as healthcare, education, and retail. We are dedicated to improving indoor air quality, reducing allergens, and enhancing productivity through advanced climate control technologies. Our aftercare services, including regular maintenance and cleaning, ensure systems operate at peak efficiency. Cooper Poole remains a family-owned business, now led by Steve and Louise Poole, who continue to uphold the values of integrity and excellence established by previous generations.
Services
Air Conditioning Ventilation Refrigeration Antibacterial Units HVAC Design HVAC Installation HVAC Maintenance
Details
  • Year established: 1954
Highlights and features
  • We have over 70 years of experience in the HVAC industry.
  • Our team uses trusted manufacturers like Fujitsu and Daikin.
  • We provide tailored solutions for residential and commercial needs.
  • Our engineers are professional, certified, and highly experienced.
  • We offer comprehensive aftercare, including maintenance and repairs.
What people say
Polite and professional engineers Excellent aftercare service Seamless installations with no disruption Highly recommend to others Expert advice and quality work
Services
Air Conditioning
Cooper Poole installs and maintains air conditioning systems for residential and commercial properties, ensuring optimal comfort and energy efficiency. Our solutions include wall-mounted, ducted, and multi-split systems tailored to client needs. With over 70 years of expertise, we use trusted brands to deliver reliable climate control, reducing energy costs and improving air quality.
Ventilation
We provide commercial and residential ventilation systems to combat condensation, allergens, and stale air. Our extraction and heat recovery solutions meet industrial standards, ensuring fresh, clean air circulation. Tailored installations enhance comfort and health in homes and workplaces, aligning with modern energy-efficient building practices.
Refrigeration
Cooper Poole offers refrigeration services for domestic and commercial clients, including system design, installation, and maintenance. Our solutions cater to diverse needs, from home offices to large-scale industrial spaces. We prioritise energy efficiency and reliability, using advanced technology to ensure consistent performance and temperature control.
Antibacterial Units
Our antibacterial air conditioning units, such as Panasonic nanoe X and Toshiba Daiseikai, inhibit allergens, viruses, and odours. These systems enhance indoor air quality by removing contaminants, promoting healthier environments for homes and businesses while maintaining energy efficiency and comfort.
HVAC Maintenance
We provide comprehensive maintenance plans for HVAC systems, including regular check-ups, cleaning, and repairs. Proactive servicing ensures longevity, efficiency, and compliance with industry standards. Our team minimises downtime and prevents breakdowns, offering peace of mind for residential and commercial clients.
People
Steve Poole
Director
Steve Poole has led Cooper Poole since 2024, building on three generations of family expertise. With over 20 years in the HVAC industry, he specialises in tailored climate control solutions, ensuring client satisfaction through innovation and technical excellence.
Louise Poole
Director
Louise Poole co-runs Cooper Poole, leveraging her extensive experience in business management and client relations. She focuses on operational efficiency and customer service, ensuring seamless project delivery and long-term client partnerships across residential and commercial sectors.
Stephan
Engineer
Stephan is a skilled HVAC engineer known for his professionalism and attention to detail. He delivers efficient installations and repairs, consistently receiving client praise for his courteous approach and technical proficiency in residential and commercial settings.
Justin
Engineer
Justin is a dedicated HVAC engineer with a reputation for reliability and precision. His expertise in system installations and maintenance ensures minimal disruption for clients, supported by a commitment to high standards in every project he undertakes.
Questions
How do I get started with an air conditioning installation?
Call us on 01630 478551 for a free quote. We'll arrange a site survey, discuss your needs, and suggest suitable options for your property.
What types of air conditioning systems do you offer?
We offer wall-mounted, ceiling-mounted, ducted, multi-split, VRF, and heat recovery systems for residential and commercial properties.
Do you provide emergency repair services?
Yes, we offer emergency repairs to ensure your system is restored quickly and efficiently, minimising downtime.
Are your systems energy-efficient?
Yes, we install the latest energy-efficient systems from leading brands, helping reduce energy costs and environmental impact.
How often should I service my air conditioning unit?
We recommend annual servicing to maintain efficiency, prevent breakdowns, and extend the system's lifespan.
Can I control temperatures in different rooms independently?
Yes, multi-split and VRF systems allow independent temperature control in multiple zones for optimal comfort.
Reviews (5)
Michael Barbour
Jan 30, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness
Have been using Cooper Poole for years for all my air conditioning units for servicing as well as new installations. They have always been remarkably professional. Customer service is excellent as well as quick responses. Last year I had an issue and they were here the same day to resolve it. Highly Recommend.
Services:AC repair,AC maintenance,AC installation,Installation,Heating system installation
Eoin Anderson
Jan 29, 2021 Report
Positive:Professionalism,Punctuality,Quality,Value
What a team... family run, with a great personable service - reasonably priced home air conditioning system installed and serviced each year. Would Highly Recommend - The system has never skipped a beat :-)
Services:AC maintenance,AC installation,Cleaning
Jenna
Jan 14, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Cooper Poole installed a ventilation fan in our children's play centre. Everyone we spoke to or met from this company were extremely professional. They offered great advice, were timely in their responses and did a fantastic job. Highly recommend this company.
Martin Sutton
Dec 02, 2020 Report
Positive:Professionalism,Punctuality
We're very respectful of covid rules, efficient and tidy would definetly use them again
Service:Heating system installation
Daniel Haines
Oct 14, 2017 Report
As a residential customer, my main issue was discomfort during hot/humid weather. Cooper Poole Ltd installed a discreet and attractive air conditioning unit with a remote control and comfort sleep setting in my bedroom. They delivered everything they committed to and more, it was installed to my exacting standard, by a friendly and professional team. I don't know how I ever lived without one in all honesty, and if I had known how reasonably priced and easy it was to install I would have done it years ago! Their aftersales service has been to the same high standard, and I wouldn't hesitate to recommend