Business Details
Expert Veterinary Care in Shenfield for Your Pet's Health
Established to provide exceptional veterinary care across Brentwood and Greater London, Best Friends Group combines professional expertise with genuine compassion for animals. Our Shenfield-based practice offers comprehensive services including vaccinations, microchipping, surgical procedures, and preventative healthcare plans tailored to dogs, cats, and rabbits. With a team of experienced veterinary surgeons and nurses, we maintain Royal College of Veterinary Surgeons accreditation while prioritising client education and transparent cost management.Our facilities support routine check-ups, emergency care, and specialist treatments, complemented by flexible payment options through our Pet Health Plan. We actively promote animal welfare through community engagement and continuous professional development, ensuring both pets and owners receive the highest standard of care.
Services
Vaccinations
Microchipping
Neutering
Dental Care
Pet Insurance
Health Checks
Parasite Control
Dog Training
End-of-Life Care
Travel Advice
Highlights and features
- Experienced veterinary team with specialists in internal medicine and surgery
- Comprehensive pet health plans for budget-friendly preventative care
- RCVS-accredited practice ensuring regulated quality standards
- Range of services from vaccinations to complex surgical procedures
- Dedicated client support with transparent cost management
Associations and certifications
- Royal College of Veterinary Surgeons Practice Standards Scheme
Services
Vaccinations
We provide complete vaccination programs for puppies, kittens, and adult pets. Our services include core vaccinations, booster shots, and travel-specific immunisations. Each session includes a full health check and parasite control advice, ensuring your pet's protection against preventable diseases while complying with UK travel regulations.
Pet Health Plans
Our monthly subscription plans cover preventative care for dogs, cats, and rabbits. Benefits include discounted vaccinations, flea and worm treatments, dental procedures, and wellness tests. Plans help budget for routine care while ensuring pets receive essential preventative treatments not typically covered by insurance policies.
Neutering Services
We offer spaying and castration procedures for cats and dogs with comprehensive pre-operative assessments. Services include pre-surgical blood tests, anaesthesia monitoring, post-operative care, and pain management. Our team provides detailed aftercare instructions and follow-up checks to ensure optimal recovery for your pet.
Dental Care
Our dental services range from routine check-ups to complex extractions. We provide professional teeth cleaning, polishing, and treatments for gum disease. The team offers home care advice and preventive measures to maintain your pet's oral health, reducing risks of systemic infections.
Microchipping
We implant permanent identification chips in accordance with UK legal requirements. The service includes database registration and lifetime record updates. Microchipping significantly increases recovery chances for lost pets, providing owners with essential security for their animal companions.
People
Angie Barca
Veterinary Surgeon
Qualified in 2002 with expertise in internal medicine and surgery. Specialises in alternative treatments and has experience across multiple small animal practices since joining in 2018.
Giuseppe Palatucci
Veterinary Surgeon
Graduated in Italy with focus on soft tissue surgery. Combines UK practice experience with international veterinary perspectives, maintaining professional interests in internal medicine and surgical procedures.
Paula Dean
Veterinary Surgeon
Joined in 2017 with diverse experience treating exotic animals. Specialises in animal welfare and holds memberships in professional church communities while managing various pet species at home.
Claire Billingham
Veterinary Surgeon
Qualified in 2020 from University of Glasgow. Focuses on animal welfare with practical experience in treating diverse pet species. Maintains professional development through continuous learning in veterinary practices.
Louise Logie
Senior Veterinary Nurse
Joined in 2023 with 13 years industry experience. Specialises in anaesthesia and geriatric pet care. Provides expert nursing support while managing rescue animals including dogs and cats at home.
Questions
What preventative care services do you offer?
We provide vaccinations, microchipping, flea/worm treatments, dental care, and health checks. Our Pet Health Plans bundle these services with discounts for budget-friendly preventative care.
Do you offer pet insurance guidance?
Yes, we provide advice on pet insurance policies, including coverage limitations and premium management. Our team helps clients understand policy terms and claims processes.
What surgical procedures are available?
We perform spaying, castration, dental extractions, and soft tissue surgeries. All procedures include pre-operative assessments, anaesthesia monitoring, and comprehensive post-operative care.
Are your services RCVS accredited?
Yes, our practice maintains Royal College of Veterinary Surgeons Practice Standards Scheme accreditation, ensuring regulated quality standards across all veterinary services.
What payment options exist for treatments?
We accept cash and all major cards. Our Pet Health Plans spread preventative care costs monthly, while we offer transparent pricing for all consultations and procedures.
Do you treat exotic animals?
Our team has experience with exotic pets including rabbits, reptiles, and small mammals. Specific exotic animal services require prior consultation to ensure appropriate care provision.
Reviews (5)
Beth Skeggs
Dec 16, 2020
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Kind, caring and friendly vets. Clearly take pride in their important job of looking after our beloved pets.
Helen Sedgwick
Oct 03, 2019
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Always sympathetic to my boy. The vet Andr knows him very well health-wise and personality wise which is very reassuring. Totally trust Andr.
Alan Trubridge
Oct 01, 2019
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All the staff especially the surgeon who operated on my dog Ben .The aftercare and concern for Ben was great we love you all lots Pat & alan
Moto-Ricambi-It
Sep 11, 2019
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Wonderful practice. All staff friendly and welcoming. My dog was made to feel special and dealt with promptly and professionally. Would recommend it!!
Juliette Lovegrove
Sep 04, 2019
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I've used many different veterinary practices in the past but never found one that I actually trusted or liked until Best friends Chatteris was recommended. All of the staff are wonderful and it's very obvious that they genuinely care for every animal that they treat. I have also used other branches of the Best Friends group and like the Chatteris branch all of the staff, from the receptionists to the vets, are always caring and considerate.
