Business Details
31 Years
experience
Emergency
services
Specialist Clinical Care at Home
Evolution Homecare Services has been pioneering specialist clinical care outside hospital settings for nearly 30 years. Our experienced team delivers a comprehensive range of therapies and nursing services directly to patients' homes or community centres across the UK. With over 300 specialist nurses, two aseptic compounding facilities, and four healthcare centres, we provide medication and specialist nursing for the greatest number of therapy areas and complex conditions. Our 24/7 on-call service ensures patients can contact us day and night, with 99% of treatments delivered on time and 98% arriving within two hours of their assigned window.We work collaboratively with NHS and private sector partners to ensure seamless integrated care, maintaining the highest regulatory standards through our 12 regulatory body registrations. Our clinical insights and operational excellence have prevented 29 hospital admissions in the last five months alone, demonstrating our commitment to transforming clinical care delivery. With a focus on dose-banded SACT and precisely compounded IV antibiotics, we tailor medications to align perfectly with treatment protocols while maintaining rigorous quality controls.
Services
Oncology Care
Home Parenteral Nutrition
Rheumatology Treatments
Rare Disorders
Enzyme Replacement Therapy
Immunoglobulin Deficiency
Thalassemia
Growth Hormone Deficiency
Multiple Sclerosis
Respiratory Disease
Details
- Year established: 1995
Highlights and features
- 30 years of pioneering home clinical care expertise
- 24/7 on-call service with rapid response times
- 99% on-time treatment delivery rate
- 300+ specialist nurses nationwide
- Partnership with NHS and private healthcare providers
What people say
24/7 on-call service
On-time deliveries
Flexible scheduling
Specialist nurses
Reduced hospital visits
Services
Oncology Care
Our private cancer services deliver specialist treatments directly to patients' homes, with over 170 independent hospital consultants relying on our expertise. Highly trained oncology nurses provide 1-2-1 clinical treatment using hospital-equivalent equipment, supported by 24/7 clinical access for urgent assessments. We ensure 97% patient satisfaction rates through rapid treatment initiation within 10 days of referral, with self-paying patients starting treatment faster than hospital alternatives.
Home Parenteral Nutrition
As one of the UK's most experienced providers, we deliver specialist clinical support for adult and paediatric intestinal failure patients. Our dedicated HPN nursing teams provide expert training and 24/7 support, enabling patients to manage nutritional needs independently. With two aseptic compounding facilities, we ensure precise medication preparation while maintaining NHS-standard clinical governance in home environments.
Rheumatology Treatments
We provide specialist nursing for complex rheumatological conditions through our nationwide network of 300+ clinical specialists. Our service includes chronic disease management, biologic therapies, and patient education programs. The 24/7 support system ensures timely interventions while our dispense-and-delivery network maintains 98% treatment adherence rates across the UK.
Rare Disorders
Our expertise extends to enzyme replacement therapy, immunoglobulin deficiency treatment, and thalassemia management. With experience in over 35,000 monthly deliveries, we handle complex medication requirements through temperature-controlled vehicles and specialist pharmacy services. Our clinical governance committee ensures strict protocol adherence for these low-prevalence, high-complexity conditions.
Dispense & Delivery
We operate a nationwide network delivering 44,000 monthly medication doses through temperature-controlled vehicles with ambient and refrigerated chambers. Our 98% on-time delivery rate includes 98% of patients receiving medication within five days of registration. The system supports 1.6 million monthly miles saved for patients through home delivery services.
People
Kieran Doona
Interim CEO
With 18+ years in healthcare leadership, Kieran brings deep operational knowledge of pharmacy and NHS partnerships. He focuses on enhancing collaboration and driving sustainable growth through his extensive sector experience and strategic vision.
David Straughan
Chief Operating Officer
David oversees operational activities ensuring smooth patient care delivery. He focuses on KPI measurement, financial performance, and technology investments to enhance operational efficiency across the organisation's nationwide services.
Mark Coupland
Chief Finance Officer
Mark drives financial strategy to enhance business performance. He provides data-driven insights and secures financial investment to support operational excellence and deliver exceptional patient care across all service lines.
Jo Upton
Chief Patient Officer
Jo oversees nursing staff and clinical operations, ensuring quality standards and regulatory compliance. She leads strategic planning and resource allocation while spearheading continuous improvement initiatives across patient care services.
Mohammed Umar
Director of Quality, Governance & Superintendent Pharmacist
Mohammed oversees regulatory compliance, manages patient experiences through complaint handling, and leads audit functions against healthcare standards. He takes legal accountability for pharmacy registration and quality assurance processes.
Questions
How quickly can treatment start after referral?
Most patients start treatment within 10 days of referral, with 98% receiving medication within five days of registration.
Do you work with private medical insurance?
We partner with major insurers including Bupa, Aviva, and Vitality, enabling private patients to access home treatment services through insurance policies.
What areas do you cover?
We provide nationwide UK coverage through 300+ specialist nurses, four healthcare centres, and two aseptic compounding facilities across England, Scotland, and Wales.
Are your services regulated?
We maintain the highest regulatory standards with registrations across 12 regulatory bodies, including CQC ratings and Care Inspectorate compliance in Scotland.
How are medications delivered?
Our temperature-controlled vehicles deliver 44,000 monthly doses with 98% arriving within two hours of scheduled windows, using unmarked vans for confidentiality.
What support is available outside office hours?
Our 24/7 on-call service provides continuous clinical support, with 99% of treatments delivered on time and emergency protocols for urgent patient needs.
Reviews (1)
Paul T.
Jul 30, 2021
Report
These amateurs are in charge of supply and distribution of important medicines, yet are almost impossible to contact by either phone or email. Technical difficulties they say. The hours I've wasted trying to place a simple order. Pathetic.