Business Details
Your Trusted Real Estate Partner in Banbury
Pontings Residential is an independent sales and letting agency based in Banbury, Oxfordshire, operating from our offices on the corner of High Street and Marlborough Road. Our owners personally oversee every aspect of property transactions, from initial valuations to marketing, viewings, and tenancy management. With a team possessing extensive local experience, we deliver tailored services that prioritise transparency, competitive pricing, and no long-term contracts. Our dedication stems from the direct link between our personal reputation and business performance, ensuring meticulous attention to detail throughout the sales or letting process. We are known for our professional yet approachable approach, having built strong community relationships through consistent customer service excellence.Our commitment extends beyond transactions, offering pre-sale advice, property preparation guidance, and ongoing rental management support. We operate six days a week, responding promptly to inquiries even outside standard office hours. This client-centric philosophy has earned us numerous recommendations from satisfied customers who appreciate our straightforward, reliable service. Our dual focus on contemporary practices and traditional values positions us as trusted local experts in Banbury and surrounding areas. This combination of personal accountability and professional expertise ensures every client receives an individualised service aligned with their specific property needs.
Services
Property Sales
Property Lettings
Property Management
Valuation Services
Tenant Administration
Highlights and features
- Our owners personally oversee every property transaction
- Team with extensive local market knowledge and experience
- Transparent pricing with no long-term contractual obligations
- Six-day-a-week availability including out-of-hours support
- Proven track record of community recommendations and testimonials
Associations and certifications
- Propertymark CMP
- Property Redress Scheme
What people say
Professional and friendly approach
Sorted property issues quickly
Stress-free sales process
Deposit returned in full
Teething problems resolved promptly
Services
Property Sales
We offer comprehensive property sales services with free valuations, professional marketing, and dedicated transaction management. Our local experts provide realistic pricing advice and handle viewings, negotiations, and legal coordination. With proven success in fast property turnovers, we combine digital marketing with traditional methods to maximise exposure and achieve optimal sale prices for Banbury properties.
Property Lettings
Our lettings service covers property valuation, tenant sourcing, and full management solutions. We conduct thorough tenant referencing, handle inventory management, and maintain regular property inspections. Landlords benefit from guaranteed rent collection and prompt issue resolution, while tenants receive responsive support throughout their tenancy period in Banbury's rental market.
Property Management
We provide comprehensive property management services including rent collection, maintenance coordination, and compliance management. Our fully managed service handles all aspects from tenant communication to property upkeep, ensuring hassle-free ownership for landlords while maintaining high standards across rental properties in Banbury and surrounding areas.
Valuation Services
Our valuation services combine local market expertise with current sales data to provide accurate property assessments. Available as free online valuations or detailed in-person appraisals, we offer realistic pricing guidance for both sales and rental properties, helping clients make informed decisions about their Banbury real estate investments.
Tenant Administration
We manage complete tenant administration including referencing, contract processing, and ongoing support. Our services cover deposit handling, maintenance requests, and regular property inspections, ensuring smooth tenancy experiences for both landlords and tenants across Banbury's rental market while maintaining strict compliance with current regulations.
People
Matt
Sales Consultant
Experienced sales consultant with deep local knowledge, providing expert property advice and exceptional client support throughout the sales process.
Julie
Lettings Coordinator
Dedicated lettings professional managing tenant relationships and property administration with meticulous attention to detail and prompt issue resolution.
Questions
What areas do you cover?
We specialise in Banbury town centre and surrounding villages across Oxfordshire, providing local market expertise for property sales and lettings.
How quickly can you arrange property viewings?
We prioritise prompt viewings, often arranging them immediately after property listings with multiple offers typically received within days.
Do you offer online property valuation tools?
Yes, we provide free online valuation services alongside in-person appraisal options for both sales and rental property assessments.
What payment methods do you accept?
As property agents, our fees are contractually agreed per transaction. We accept major debit/credit cards and bank transfers for agreed services.
How do you handle property maintenance requests?
Tenants can submit maintenance requests through our system, with urgent issues typically resolved within 24 hours and non-urgent matters promptly scheduled.
What redress options exist for complaints?
We follow Property Redress Scheme guidelines, with formal complaints resolved within 14 days through our documented resolution process.
Reviews (4)
Rosalind Gladden
Oct 27, 2021
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My Daughter and Son in Law recommended Matt and his team to us, I'm very pleased that we went ahead with them as the whole experience from start to finish was made easy and straight forward and didn't take very long to achieve a completion. Would thoroughly recommend them to anyone else.
Vanessa Maharaj
Oct 16, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Matt and his team were excellent from start to finish. Very professional and excellent customer service. I would highly recommend them.
Matt and his team were excellent from start to finish. Very professional and excellent customer service. I would highly recommend them.
Paul Scrivens
May 30, 2021
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Positive:Professionalism,Quality,Responsiveness
Matt was very professional and a much appreciated layer of support in the process of both buying and selling.
Matt was very professional and a much appreciated layer of support in the process of both buying and selling.
Kelly Windsor
May 02, 2021
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We have had an amazing experience with Pontings from start to finish. The process was very straightforward with Matt and Mandy getting everything ready for listing and, once sold, we were kept informed every step of the way. They are a great Estate Agents with exceptional customer service and we would highly recommend them. The only negative is that they sold our house far too quickly ; )
