Business Details
47 Years
experience
Emergency
services
Your Trusted Security Partner in Kingswinford
Alarm Repair Experts 24/7 has been a trusted name in home security since 1979, providing expert alarm and CCTV solutions across the West Midlands. As an independent family-run business, we prioritise honest advice, quality installations, and exceptional customer service. Our team of DBS-checked professionals offers 24/7 emergency support, with a 100% money-back guarantee against burglary. SSAIB-accredited and Trading Standards Approved, we combine decades of experience with cutting-edge technology to deliver tailored security solutions.Our commitment to transparency ensures fixed upfront pricing, no hidden fees, and a 'no fix, no fee' promise. With over 1,000 five-star reviews, we remain the UK's highest-rated independent installer. Founded on principles of integrity and reliability, we continue to protect homes with the same dedication that has defined us for over 40 years.
Services
Alarm installations
CCTV systems
Alarm repairs
Alarm upgrades
24/7 monitoring
Security servicing
Nuisance alarm resolution
Smartphone integration
Insurance-approved systems
Showroom demonstrations
Details
- Year established: 1979
Highlights and features
- 40+ years of dedicated home security expertise
- 24/7 manned helpline with 1-hour response time
- No fix, no fee repair service
- SSAIB-accredited installations meet insurance requirements
- Fixed upfront pricing with zero hidden extras
Associations and certifications
- SSAIB
What people say
Exceptional service
No hidden charges
Professional engineers
Reliable systems
Quick response
Services
Alarm installations
We design and install custom wired and wireless alarm systems to British and European standards. Our systems deter burglaries through advanced technology and police-approved protocols. Every installation includes a written guarantee and insurance compliance documentation.
CCTV systems
High-definition CCTV installations feature night vision, smartphone remote access, and 24/7 recording. Systems use Hikvision equipment with resolutions from 2MP to 8K, including options for colour night vision and varifocal lenses.
Alarm repairs
Our engineers provide rapid 24/7 response for faulty alarms with a 'no fix, no fee' guarantee. Repairs include nuisance alarm resolution, component replacement, and system optimisation to prevent false triggers.
24/7 monitoring
We offer continuous support with 1-hour response times for urgent security issues. Our manned helpline ensures immediate assistance for alarm faults, break-ins, or system malfunctions at any hour.
Security servicing
Regular maintenance visits ensure optimal alarm performance. Our service includes system diagnostics, sensor calibration, and compliance verification to maintain insurance validity and security effectiveness.
People
Geoff Abbott
Proprietor
Founder of Alarm Repair Experts 24/7 since 1979, Geoff established the business on principles of honesty and reliability. He personally oversees operations and customer satisfaction, maintaining direct contact lines for service concerns.
Questions
Do you offer a 24/7 emergency service?
Yes, our 24/7 manned helpline provides alarm repairs and security assistance with a 1-hour response time.
What areas do you cover?
We serve Dudley, Stourbridge, Wolverhampton, and surrounding areas including Kingswinford, Brierley Hill, and Halesowen.
Are your systems insurance approved?
Yes, our alarm systems meet BS/EN50131 standards and are SSAIB-accredited, often reducing home insurance premiums.
What payment methods do you accept?
We accept cash, debit cards, and credit cards for completed installations and service work.
Do you provide guarantees?
All work includes a written guarantee, plus our unique 100% anti-burglary money-back promise.
Can I see systems before buying?
Visit our Kingswinford showroom for no-obligation demonstrations of alarm and CCTV systems.
Videos
Reviews (6)
Karen Griffiths
Jan 27, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Paul was polite and friendly and did a great job. He phoned to give me a 15 minute warning of his arrival to service my alarm system and arrived on time, wearing his mask for covid protection. Well done!
Paul was polite and friendly and did a great job. He phoned to give me a 15 minute warning of his arrival to service my alarm system and arrived on time, wearing his mask for covid protection. Well done!
Barry Cope
Dec 10, 2021
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Superb service. Last had contact with them 11 years ago when they sorted my alarm out. still found my records. Paul the engineer who came to me 11 years ago came this time and was great. Everything sorted out explained everything to me so that I understood it. Price as given by Jeff over the phone prior to Paul's visit. Wouldn't hesitate to recommend this company
Min
Nov 30, 2021
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I would rate 10 star if I could. Extremely professional, fair price with great value, the boss is very informative and explain openly with me what and why things are there and I completely agree with his approach. His team are genuine, extremely polite and offer me support as soon as I have raise any inquiry. The work done with spot on quality and sparkling clean area because they do clean afterward. This is an ideal business partner that I would like to work with time to time !
Nigel Pooley
Nov 29, 2021
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We had a new alarm fitted by Abbott's security, after our old one was past its sell by date. They kept us informed every step of the way, on pricing, the time the engineer would arrive, and we even had a call from the engineer of his arrival time. At all time they were informative and courteous. I would highly recommend Abbott's security.
John Leavy
Nov 09, 2021
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Our alarm system was fitted by Abbott's Security in 1996 and has worked perfectly ever since. Obviously, certain parts have worn over the years but we have only required a new keypad and two standby batteries during that time, which is to be expected. The original exterior alarm box was replaced a week ago by their engineer, Paul who phoned on the appointed day to advise he was on his way, arrived on time, put on clean over-shoes and carried out the checks and replacement in a friendly and efficient manner. Abbott's, including Geoff the owner and Nicola his daughter, is a good company to deal with
James Malpass
Nov 07, 2021
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Had our alarm serviced by Abbotts Security and can honestly say their service was fantastic. Nicolas communication upon taking my booking was brilliant and the text updates were superb too. I even had to change the date which was no issue at all. The engineer Sean was equally friendly and professional. Overall, very happy with the price and service received.
