Business Details
30 Years
experience
Emergency
services
Your Trusted Partner for Bespoke Security Solutions
Established in 1996, Zicam Systems Group has built a reputation for delivering tailored smart security and fire protection systems across the UK and Ireland. Our approach combines cutting-edge technology with meticulous attention to detail, ensuring each solution aligns precisely with the unique requirements of our clients. As an NSI Gold-accredited provider, we prioritise quality and reliability, supported by a team of certified engineers with decades of collective expertise. Our open-protocol systems integrate leading manufacturers' equipment, offering flexibility without restrictive licensing fees.With 24/7 monitoring, comprehensive service plans, and a commitment to exceeding industry standards, we ensure businesses benefit from seamless protection. Our track record includes high-profile installations for Sunseeker International, Prologis, and Dudley Council, demonstrating our capability to handle projects of all scales. Backed by accreditations and client testimonials highlighting our professionalism and technical excellence, we remain dedicated to innovation while maintaining transparency in all client interactions.
Services
CCTV Systems
Access Control
Intruder Alarms
Fire Safety Systems
Perimeter Protection
EV Charging Points
Details
- Year established: 1996
Highlights and features
- We offer 24/7, 365 security monitoring and support.
- Our NSI Gold accreditation guarantees industry-leading standards.
- Expert engineers with over 20 years' experience in commercial security.
- Open-protocol systems ensure equipment flexibility without licensing fees.
- Comprehensive risk assessments and method statements included.
Associations and certifications
- NSI Gold
What people say
Professional delivery unrivalled
Expertise and technical excellence
Responsive and timely support
Peace of mind security
Highly recommendable service
Services
CCTV Systems
Our bespoke CCTV systems utilise thermal imaging, facial recognition, and remote monitoring to provide 24/7 business protection. Open-protocol technology allows integration with existing infrastructure while avoiding restrictive licensing fees. Expert installation of Hanwha, Avigilon, and Sony equipment ensures high-resolution coverage for premises of all sizes.
Access Control
Smart access solutions combine biometric verification, proximity fobs, and networked systems to manage site security. Integration with fire safety systems enables automated rollcall during emergencies while energy-saving features reduce operational costs. Custom configurations available for standalone or multi-site operations.
Intruder Alarms
Modular alarm systems featuring PIR sensors, strobe lighting, and dual-confirmation technology provide scalable protection. Integration with CCTV and perimeter barriers creates layered security. Police-response certified installations available with false-alarm reduction capabilities.
Life Safety Systems
Compliant fire detection systems incorporating heat/smoke sensors, public address integration, and gas suppression technology. Designed to meet Regulatory Reform (Fire Safety) Order 2005 requirements with NEBOSH-qualified risk assessments and method statements included.
Perimeter Protection
Multi-layered perimeter solutions featuring automated barriers, rising bollards, and detection systems prevent unauthorised access. Integration with CCTV and access control creates comprehensive site protection. DHF-accredited installations for industrial and commercial properties.
People
Milan Mazi
CEO & Founder
Founded Zicam in 1996 with a vision for quality-driven security solutions. Oversees strategic direction and corporate decision-making. Recognised for fostering long-term client relationships and maintaining industry-leading standards.
David Salisbury
Managing Director
Joined in 2008, progressing to MD. Manages commercial activities, system design, and business development. Provides expert CCTV consultation while overseeing major tenders and operational strategy implementation.
Donna Doughty
Director & Office Manager
Appointed in 2020, manages day-to-day operations and employee relations. Supports MD in business management while coordinating subcontractor activities across all operational areas.
Sophie Hancox
Operations Co-ordinator
NEBOSH-qualified coordinator since 2018. Manages engineer deployment, supplier relations, and risk assessment documentation. Plays key role in scheduling and method statement processing.
Tom Packwood
Project Manager
Specialises in CCTV, access control, and life safety systems. Prepares technical specifications and client quotations. Ensures system designs meet individual business requirements while maintaining compliance standards.
Questions
What security accreditations does Zicam hold?
Zicam holds NSI Gold accreditation, demonstrating compliance with the highest industry standards for security systems installation and maintenance.
Do you provide nationwide coverage in the UK?
Yes, we operate throughout the UK with offices in Bromsgrove and Ipswich, serving clients from London to Glasgow and all major cities in between.
Can existing security systems be upgraded?
Our open-protocol technology allows integration with existing infrastructure, enabling cost-effective upgrades without equipment lock-in.
What emergency support options are available?
We provide 24/7 monitoring and rapid-response support for all installed systems, including police-response certified alarm configurations.
Are maintenance contracts available?
Yes, we offer comprehensive service plans with parts and labour cover, available on flexible monthly payment terms.
How are system designs tailored to businesses?
Our consultants conduct detailed site assessments to create bespoke solutions that address specific security risks and operational requirements.
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Reviews (2)
Kenny Stanley
Nov 21, 2021
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A company that doesn't value there staff
I worked for these for 6 weeks started suffering from depression with everything going on around the time I spoke out to the company regarding my mental health not once did I get any support other than a meeting with HR and terminated my contract considering depression is a disability and is protected under the equality act 2010 i will be taking this further know
I worked for these for 6 weeks started suffering from depression with everything going on around the time I spoke out to the company regarding my mental health not once did I get any support other than a meeting with HR and terminated my contract considering depression is a disability and is protected under the equality act 2010 i will be taking this further know
Eric Thomas
Nov 07, 2021
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Great until Covid insecurity led to me having to leave, even though I didn't want to, but with the need to protect my wife with her underlying health conditions. As a company though in what they do, they are the best of the best, with a SUPERB Founder and CEO.
