Business Details
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Your Trusted Partner for Security Solutions in Stourbridge
MAC Security Systems has been dedicated to delivering tailored security solutions for businesses and residential properties since its establishment. Our team of qualified engineers specialises in the design, installation, and maintenance of advanced security and fire safety systems, ensuring compliance with industry standards. We prioritise client needs through free consultations, professional installations, and a 12-month on-site warranty on all systems. Our commitment to continuous improvement is reflected in our membership of professional organisations, underscoring our adherence to high service standards. With expertise in intruder alarms, CCTV, access control, and fire protection, we combine cutting-edge technology with personalised service to provide peace of mind.Our mission focuses on delivering quality products and advice at competitive prices, supported by 24/7 remote monitoring and keyholder response services. Client testimonials highlight our reliability, transparency, and ability to resolve complex security challenges efficiently. We serve diverse sectors, offering both wired and wireless systems adaptable to individual requirements. Our engineers undergo rigorous training to ensure technical proficiency and customer service excellence. By maintaining partnerships with leading developers and manufacturers, we guarantee access to the latest security innovations while keeping costs affordable for our clients.
Services
Intruder Alarms
CCTV Security
Fire Alarm Systems
Access Control
Remote Monitoring
Key Holding Services
Fire System Maintenance
Life Safety Systems
Manned Guarding
Vacant Property Protection
Highlights and features
- We offer 12 months on-site warranty with every system installed
- Our team provides unlimited free advice from experienced professionals
- We provide 24/7 remote monitoring services including key holders
- Our engineers are qualified and have a wealth of experience
- We balance risk with budget through tailored security solutions
What people say
Great job
Professional and trustworthy
Competitive prices
Quick and efficient service
Excellent customer support
Services
Intruder Alarms
We design and install wired or wireless intruder alarm systems tailored to your security needs. Our solutions range from basic audible systems to monitored commercial installations. All systems come with a 12-month on-site warranty and professional installation by qualified engineers.
CCTV Security
Our CCTV solutions include single-camera setups to multi-camera digital systems with remote monitoring capabilities. We ensure optimal coverage and clarity, providing both deterrence and evidence collection for residential and commercial properties.
Fire Alarm Systems
We supply, install, and maintain conventional and addressable fire alarm systems meeting legal standards. Our systems include smoke detectors, heat sensors, and integration with emergency services for comprehensive fire safety solutions.
Access Control
Our access control systems range from standalone keypads to integrated multi-user systems with proximity cards and software management. These solutions enhance security by restricting access to authorised personnel only.
Key Holding Services
We offer 24/7 key holding and emergency response for alarm activations. Our trained team provides rapid site attendance, liaises with emergency services, and ensures property security during incidents, reducing insurance risks for clients.
Questions
What types of fire alarm systems do you install?
We install conventional and addressable fire alarm systems. Addressable systems pinpoint fire locations, while conventional systems use zone-based detection. Our surveyor recommends the best option based on your property needs.
Do you provide maintenance for existing security systems?
Yes, we service and maintain all types of security and fire alarm systems, including those installed by other providers. Regular maintenance ensures compliance and system reliability.
Are your installation services available for residential properties?
Yes, we offer tailored security solutions for homes, including intruder alarms, CCTV, and fire protection systems with options for remote monitoring and mobile app integration.
How quickly do you respond to alarm activations?
Our key holding service provides rapid response to alarm activations. Our team attends incidents immediately, 24/7, to investigate and resolve issues while liaising with emergency services if needed.
What warranty do you offer on installed systems?
All installations come with a 12-month on-site warranty covering parts and labour, ensuring prompt resolution of any system faults or malfunctions during this period.
Can you integrate multiple security systems into one solution?
Yes, we design integrated security solutions combining CCTV, access control, fire alarms, and remote monitoring. This approach ensures comprehensive protection tailored to your specific requirements.
Reviews (5)
Steve Jones
Jul 25, 2021
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We wanted a new intruder alarm on our store premises and decided to support an independent local firm. Following our initial telephone conversations Mac suggested a site visit to understand our existing system and to provide further advice. Mark arrived punctually and provided a quotation and installation date that suited our availability.
Hayley organised the installation at a date and time to suit, the install team arrived and commenced work to ensure the install was completed before we opened the doors for business. The work was completed before 10.30am and that included the clean up after
Hayley organised the installation at a date and time to suit, the install team arrived and commenced work to ensure the install was completed before we opened the doors for business. The work was completed before 10.30am and that included the clean up after
L. W.
Feb 04, 2021
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Weve used MAC on a few occasions now to make additions and rectify faults on our existing alarm and cctv system left by a previous installer. From initially calling the office to the engineers attending our house they have always been a friendly, down to earth and professional company to deal with. Nothing is too much trouble and Ill definitely be using MAC in the future and recommending to others.
Kim Mather
Jul 05, 2020
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Many thanks to Mark and his team for such an excellent job completing our alarm and CCTV installation . From start to finish the service was most professional but at the same time, very friendly and helpful. The installation itself was carried out without any fuss or mess, despite the guys having to work on the hottest day of the year so far, in plus 30C! We would not hesitate to recommend. Thank you!
Melvyn Hall
Jun 21, 2020
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Recently had 4 camera CCTV system installed. The lads Taylor and Scott were very professional.
3 cameras were installed to the house and the other one was installed within my shed. Took a lot of work and definitely a lot longer than they had planned but the lads really had patience and did not give up even when it seemed near impossible to do.
Taylor went out of his way to neaten up wiring that I had previously installed myself to combine with the new installation.
Worked for 8 hours without any breaks to get the job done, with quite a few hurdles along the way. I am very impressed with his
3 cameras were installed to the house and the other one was installed within my shed. Took a lot of work and definitely a lot longer than they had planned but the lads really had patience and did not give up even when it seemed near impossible to do.
Taylor went out of his way to neaten up wiring that I had previously installed myself to combine with the new installation.
Worked for 8 hours without any breaks to get the job done, with quite a few hurdles along the way. I am very impressed with his
Raj Chahal
May 20, 2020
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Installed an alarm system and cctv with this company, excellent work done, the guys were great who installed the equipment. Would recommend to anyone. Great to talk to Hayley. I thank them so much for their great work.
Raj
Raj
