Business Details
42 Years
experience
Emergency
services
Your Trusted Security Partner in Worcestershire
Established in 1984, Alert Alarms is a family-run business dedicated to providing comprehensive security solutions for both domestic and commercial clients. With over 30 years of experience, we specialise in the installation and maintenance of alarm systems, CCTV, access control, and fire alarms across Worcestershire, Warwickshire, and the West Midlands. Our commitment to quality is underscored by our NSI Gold accreditation and ISO 9001:2008 certification, reflecting our adherence to the highest industry standards. We serve over 3,000 satisfied clients, offering 24/7 emergency support and regular maintenance to ensure long-term reliability.Our team of expert engineers, including second-generation security specialist Phil Jackson, delivers tailored solutions with a personal touch, prioritising customer satisfaction and peace of mind. We pride ourselves on transparency, honesty, and exceptional service, as evidenced by numerous client testimonials praising our prompt response times and professional approach. From free home security reviews to comprehensive commercial site surveys, we ensure every client receives a bespoke service that meets their unique security needs.
Services
Commercial Alarms
Business CCTV Systems
Access Control Systems
Fire Alarms
Home Alarms
Wireless Alarms
Home CCTV Systems
Security Reviews
Lock Replacement
Key Holding and Guarding
Details
- Year established: 1984
Highlights and features
- We offer over 30 years of experience in home and business security systems.
- Our family-run business prioritises personal relationships and customer care.
- We provide 24/7 emergency services and regular maintenance checks.
- Our company is NSI Gold and ISO 9001:2008 accredited for quality assurance.
- With over 3,000 satisfied clients, we have a proven track record in the region.
Associations and certifications
- NSI Gold
- ISO 9001:2008
What people say
Prompt and courteous service
Highly recommend
No problems at all
Great guys
Excellent customer service
Services
Commercial Alarms
We design and install tailored intruder alarm systems for commercial properties, from small offices to large warehouses. Our solutions integrate with other security measures like CCTV and access control to provide comprehensive protection. With regular maintenance and 24/7 emergency support, we ensure uninterrupted security for your business operations.
Home CCTV Systems
Our home CCTV installations offer high-resolution monitoring for residential properties, with options for wireless or wired systems. We provide expert advice on optimal camera placement and storage solutions, ensuring your property remains secure. All systems are supported by our prompt maintenance and repair services to maintain continuous protection.
Access Control Systems
We supply and maintain advanced access control solutions for both commercial and domestic clients, including keypads, biometric scanners, and card readers. These systems enhance security by restricting entry to authorised personnel while providing audit trails. Our team ensures seamless integration with existing security infrastructure.
Fire Alarms
We install and service fire alarm systems compliant with current safety standards for businesses and homes. Our offerings include smoke detectors, heat sensors, and emergency lighting, with regular testing to guarantee functionality. Our engineers are trained to handle both standard and complex fire safety requirements.
Security Reviews
We offer free comprehensive security reviews to evaluate vulnerabilities in your current system. Our experts assess risks and recommend customised upgrades or installations. This service ensures your property remains protected against evolving security threats through proactive measures.
People
Bill Jackson
Founder
Bill established Alert Alarms in 1984, driven by a vision to deliver reliable security solutions. He remains actively involved, personally knowing many clients and ensuring service excellence.
Phil Jackson
Security Expert
Phil joined the family business in 1994, bringing over 21 years of industry experience. He oversees system installations and maintenance, combining technical expertise with a commitment to customer satisfaction.
Simon Edwards
Senior Engineer
Simon has been with Alert Alarms since 2006, contributing extensive knowledge in alarms, access control, and CCTV systems. His expertise ensures clients receive technically sound and reliable security solutions.
Steve Worley
Fire Alarm Specialist
Steve is a fire alarm expert with additional experience in intruder alarms and CCTV. He ensures compliance with safety standards while delivering tailored security systems for commercial and residential clients.
Henry
Customer Support
Henry has worked with Alert Alarms for over 30 years, focusing on client communication and post-service follow-ups. His role ensures clients receive consistent support and timely resolution of issues.
Questions
What areas do you cover?
We serve Worcestershire, Warwickshire, and the West Midlands, providing security solutions for both domestic and commercial clients across these regions.
Do you offer emergency services?
Yes, we provide 24/7 emergency support, including lock replacement and system resets, ensuring immediate assistance whenever needed.
Are your services accredited?
We hold NSI Gold accreditation and ISO 9001:2008 certification, reflecting our commitment to quality and industry best practices.
Can I get a free security review?
Yes, we offer free home security reviews and commercial site surveys to assess your current system and recommend improvements.
How experienced is your team?
Our team includes second-generation security specialists and engineers with decades of combined experience in alarm systems, CCTV, and fire safety.
Reviews (6)
Lisa C.
Jan 24, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
My companies have been using Alert Alarms for a number of years for new commercial alarm installations, servicing and repairs. I have always found them to be very responsive and professional in all respects. Also, very honest in their assessments of whether repairs of older systems are viable. Highly recommend.
My companies have been using Alert Alarms for a number of years for new commercial alarm installations, servicing and repairs. I have always found them to be very responsive and professional in all respects. Also, very honest in their assessments of whether repairs of older systems are viable. Highly recommend.
Blessing Samuel
Nov 09, 2021
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Premier Caravan & Motorhome
May 29, 2021
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We looked at several alarm companies
Before choosing alert alarms
Who come highly recommended by other people we know . Not only for quality but for professional and insurance approved equipment. The installation was of very high standard
And easy to use . We have already passed details to others and definitely recommend using this company
It has saved me a lot of sleepless nights . Many thanks to Phil who came out and to the installer .who put my mind at rest .
Before choosing alert alarms
Who come highly recommended by other people we know . Not only for quality but for professional and insurance approved equipment. The installation was of very high standard
And easy to use . We have already passed details to others and definitely recommend using this company
It has saved me a lot of sleepless nights . Many thanks to Phil who came out and to the installer .who put my mind at rest .
Springfield Fundraiser
Dec 07, 2020
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Friendly, speedy and trustworthy service (used for call out and maintenance/repair of intruder alarm).
Malcolm Kevin Richards
Aug 14, 2020
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Thank you Alert alarms for for your prompt service this morning. Very reliable, polite and helpful. We have been customers for several years and I must say your service has always been first class best wishes Yvonne and Malcolm Richards
Richard Field
Oct 23, 2019
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Fantastic local company that won't rip you off. Give lots of advice and talk you through loads of options.
