Business Details
Premier Senior Living in Aldeburgh
Garrett House Residential Home has been a cornerstone of elderly care in Aldeburgh since its establishment. Our Victorian-era building, recently refurbished under new ownership, combines historical charm with modern amenities to provide a warm, family-oriented environment. With 39 en-suite bedrooms and a person-centred care framework, we prioritise independence, dignity, and privacy for all residents. Our team, led by experienced Manager Helen Osborne, delivers 24/7 support complemented by NHS healthcare professionals. Regular CQC inspections ensure our standards remain exceptional, as evidenced by our latest 'Good' rating. We specialise in end-of-life care, tailored activities programmes, and nutritious dining experiences using local produce.Testimonials consistently highlight our staff's compassion, the quality of care, and the positive impact on residents' quality of life. Our commitment to continuous improvement is demonstrated through staff training initiatives and facility upgrades. As a registered provider with Suffolk and Norfolk County Councils, we maintain transparent operations and rigorous safety protocols. The home's secure environment includes accessible gardens, communal lounges, and modern amenities like Wi-Fi and mobility aids. Our multidisciplinary approach ensures residents receive coordinated support from bathing coordinators to district nurses. Through decades of service, we've cultivated a reputation for excellence in elderly care that families trust.
Services
Residential Care
End-of-Life Care
Physiotherapy
Occupational Therapy
Speech Therapy
District Nursing
Hairdressing
Chiropody
Activities Programme
Nutritional Dining
Highlights and features
- We provide 24/7 person-centred care in a CQC-registered facility
- Our team includes experienced care professionals with specialist training
- We offer purpose-built accessible bathrooms and mobility aids
- Our menu features locally-sourced ingredients prepared by qualified chefs
- We maintain transparent operations with regular independent inspections
Associations and certifications
- Care Quality Commission (CQC)
What people say
High standards of staff
Quality of life improved
Exceptional communication
Activities are fabulous
Staff considerate
Services
Residential Care
Our residential care provides round-the-clock support in 39 en-suite rooms. Residents receive tailored assistance with daily living while maintaining independence. The service includes medication management, personal care, and social activities.
End-of-Life Care
Specialised end-of-life care ensures comfort and dignity in residents' final stages. Our trained staff provide pain management, emotional support, and family coordination in peaceful surroundings.
Physiotherapy
On-site physiotherapy services help maintain mobility and manage chronic conditions. Sessions focus on improving quality of life through tailored exercise programmes and movement therapy.
Nutritional Dining
Three-course meals use locally-sourced ingredients prepared by qualified chefs. Special diets are accommodated with individualised meal plans and dietary consultations.
Activities Programme
Daily activities include entertainment, exercise sessions, and communal events. The programme promotes social interaction and mental stimulation through varied, interest-based options.
People
Helen Osborne
Manager
With over 35 years' experience, Helen Osborne became Manager in 2024 after completing her care home management diploma. She leads with a commitment to dignified, person-centred care.
Greta Cane
Deputy Manager
Greta Cane brings extensive healthcare experience to her role as Deputy Manager. She oversees daily operations and staff training while pursuing her Level 5 Management Diploma.
Deborah Knights
Medication Manager
Deborah Knights manages medication protocols with 30 years' experience. She ensures safe administration practices and coordinates with GPs and pharmacists for resident medication needs.
Lesley Mayhew
Office Manager
Lesley Mayhew has served as Office Manager since 2014, overseeing HR, finance, and training operations while maintaining the home's administrative efficiency.
Caroline Walker
Day Care Lead
Caroline Walker specialises in end-of-life care, developing palliative care plans that prioritise comfort and dignity for residents and their families.
Questions
What types of care does Garrett House provide?
We offer residential care, end-of-life support, and access to NHS therapies including physiotherapy, occupational therapy, and speech therapy.
Is Garrett House regulated by official bodies?
Yes, we're regulated by the Care Quality Commission and registered with Suffolk and Norfolk County Councils for care standards compliance.
What facilities are available for residents?
Residents enjoy en-suite rooms, communal lounges, dining areas, secure gardens, Wi-Fi access, and specialist bathing facilities with mobility aids.
How does the home support resident nutrition?
Our qualified chefs prepare three-course meals using local ingredients, with special dietary requirements accommodated through individual meal planning.
What activities are available for residents?
Daily activities include entertainment sessions, exercise programmes, and social events tailored to residents' interests and abilities.
How can families stay informed about care?
We maintain open communication through regular updates, care plan reviews, and immediate family consultation for any health changes or concerns.
