Business Details
Emergency
services
Your Trusted Partner for Insurance and Financial Solutions
Established over three decades ago, our company has built a reputation for delivering comprehensive insurance and financial services tailored to individual, family, and business needs. Guided by foresight, loyalty, and a commitment to protecting what matters most, we combine industry expertise with a family-oriented approach to provide asset protection and wealth preservation solutions. Our team prioritises understanding client circumstances to offer bespoke policies, while our dedicated claims support ensures swift resolution during critical times.With a focus on both traditional and high-risk insurance sectors, we champion client interests through tailored consultancy and long-term partnerships. Our environmental policy reflects our dedication to minimising operational impact, and our Chartered Insurance Institute accreditation underscores our commitment to best practices. Headquartered in Neath, Wales, we serve diverse industries while maintaining a personal touch in every client interaction.
Services
Commercial Insurance
Personal Insurance
Financial Services
Investments
Pensions
Protection
Auto Enrolment
Specialist Insurance
Fleet Operators Insurance
Professional Insurance
Highlights and features
- We offer over 30 years of experience in insurance and financial services
- Our dedicated claims team champions client interests during critical times
- We provide tailored policies for both standard and high-risk requirements
- Our in-house experts assess logistical details to identify business risks
- We combine family values with industry-leading consultancy
Associations and certifications
- Financial Conduct Authority
- Chartered Insurance Institute
Services
Commercial Insurance
We provide comprehensive commercial insurance solutions tailored to business operations across diverse sectors. Our services cover industry-specific risks, fleet operations, professional liability, and high-risk scenarios. With dedicated consultancy, we help businesses identify potential threats and implement protective measures while ensuring policy terms align with operational needs.
Personal Insurance
Our personal insurance services offer tailored protection for homes, vehicles, health, and valuable assets. We specialise in standard and high-risk personal policies, including classic cars, flood-prone properties, and valuable collections. Our advisers ensure clients receive appropriate coverage at competitive rates while maintaining clear policy understanding.
Financial Services
Through Keen Investments, we deliver financial planning services covering pensions, investment portfolios, and protection strategies. Our fully advised service creates custom financial plans aligned with client objectives, including risk assessment, quarterly valuations, and ongoing portfolio reviews to ensure long-term financial security.
Specialist Insurance
We handle complex insurance requirements for unique risks across commercial and personal sectors. This includes marine salvage operations, engineering projects, entertainment industry needs, and independent bowling clubs. Our team tailors policy wordings when standard coverage proves insufficient, ensuring comprehensive protection for specialist cases.
Claims Support
Our dedicated claims team provides end-to-end support for policyholders, from initial reporting to settlement negotiation. We advocate for clients during claims processes, leveraging our understanding of policy terms to ensure fair outcomes. Emergency claims assistance remains available outside standard office hours through insurer partnerships.
Questions
What insurance sectors does Keen Insurance specialise in?
We specialise in commercial, personal, and specialist insurance sectors including construction, fleet operations, high-risk industries, and niche personal requirements.
How does Keen Insurance handle complex claims?
Our dedicated claims team advocates for clients throughout the process, using policy expertise to negotiate fair settlements while minimising business disruption.
Can I get insurance for high-risk or unusual requirements?
Yes, we specialise in securing coverage for high-risk operations and can tailor policy wordings when standard coverage proves inadequate.
What financial services does Keen Investments offer?
We provide pension planning, investment portfolio management, and protection strategies tailored to individual and business financial objectives.
Are emergency insurance services available outside office hours?
While our main office operates Monday-Friday 9am-5pm, emergency claims assistance remains available through insurer partnerships during out-of-hours periods.
How long has Keen Insurance been in operation?
Our team has harnessed industry knowledge for over three decades, delivering insurance and financial services since the early 1990s.
Reviews (3)
Jan C.
Feb 24, 2021
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Positive:Professionalism
Very helpful company. Very approachable staff, Mark and Mila in particular. Great company to deal with. Very happy with the service we have received over the last few years. Thank you
Very helpful company. Very approachable staff, Mark and Mila in particular. Great company to deal with. Very happy with the service we have received over the last few years. Thank you
Jordan Diment
Dec 09, 2019
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Dear Previous Reviewer. These guys are our insurance provided. Best weve had. Cant comment on their cooking but their insurance is mighty tasty.
Jordan @ Guardian Property Services
Jordan @ Guardian Property Services
Stephen Davies
Nov 30, 2019
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Quality commercial insurance advice for many years now. They go the extra yard to find the best deal for you. One of those companies where "professional and friendly" has real meaning and they have provided quick advice out of hours on more than one occasion (thanks Emma!). Would highly recommend.
