Business Details
37 Years
experience
Your Trusted Family Jeweller in Tenterden
Established in 1989, we are a family-run jewellers with a combined 90+ years of experience in jewellery design, manufacture, and restoration. Our on-site workshop enables bespoke commissions, repairs, and alterations, while our NAJ-registered valuer provides probate and insurance valuations. Specialising in platinum, gold, and silver, we offer hand engraving, heraldic seal engraving, and CAD design services.Our team delivers free design consultations, restringing, and upcycling of heirloom jewellery. With a reputation for craftsmanship and customer service, we serve clients from our Tenterden shop and through personalised appointments.
Services
Bespoke Commissions
Jewellery Repairs
Valuations
Seal Engraving
Upcycle Jewellery
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in jewellery design and manufacture.
- Our on-site workshop enables direct oversight of bespoke commissions and repairs.
- NAJ-registered valuer provides expert probate and insurance assessments.
- We offer CAD design services for detailed 3D visualisation before production.
- Specialists in heraldic seal engraving and restoration of heirloom jewellery.
Associations and certifications
- National Association of Jewellers
- Freemen of Goldsmith Hall
- Freemen of the City of London
- Best Bespoke Jewellery Manufacturer 2021 - Kent (SME News)
What people say
Artistry and creativity
Gorgeous new ring
Stunning pieces
Reliable advice
Professional design service
Services
Bespoke Commissions
We create unique jewellery pieces tailored to client specifications. Our designers collaborate closely from concept sketches to final production, using platinum, gold, or silver. Clients may incorporate heirloom stones or select new gemstones, with 3D CAD visualisation available for complex designs. This service includes fittings and revisions to ensure satisfaction.
Seal Engraving
Specialist engraving of family crests or coats of arms onto jewellery and silverware. Our skilled engraver reproduces traditional heraldic designs on signet rings, cufflinks, and desk stamps. We assist clients in identifying family crests and ensure precise, durable engravings using time-honoured techniques.
Repairs & Restoration
Comprehensive restoration of damaged or worn jewellery in our on-site workshop. Services include clasp replacement, gemstone resetting, resizing, and claw restoration. We match missing stones and alter settings to modernise older pieces, preserving sentimental value while ensuring structural integrity.
Valuations
Professional valuations conducted by NAJ-registered experts for insurance or probate purposes. We assess gemstone quality, metal purity, and craftsmanship to provide accurate, documented valuations. This service includes detailed item descriptions and market comparisons.
Upcycle Jewellery
Transform inherited or unused jewellery into contemporary designs. We repurpose metals and stones to create updated pieces while retaining sentimental value. Options include melting down old items for new settings or reworking existing designs to modern tastes.
People
John Eaton
Co-Founder & Designer
With decades of experience in jewellery design, John co-founded Eaton & Jones in 1989. He specialises in traditional craftsmanship and oversees bespoke commissions, bringing expertise from his time in Hatton Garden and Windsor.
Karen Jones
Co-Founder & Valuer
Karen co-founded the business and manages valuations and client consultations. Her expertise in jewellery appraisal and design spans over 30 years, supported by a Diploma in Jewellery Manufacture and Design.
Emily Eaton-Jones
Designer & CAD Specialist
Emily joined the family business after graduating with a BA Hons in Jewellery and Silversmithing. She specialises in CAD design, transforming client ideas into detailed 3D models for bespoke pieces.
Questions
What services does Eaton & Jones offer?
We provide bespoke jewellery commissions, repairs, valuations, engraving, and upcycling of heirloom pieces. Our on-site workshop handles all aspects from design to final production.
Can I get jewellery repaired while visiting the shop?
Yes, we offer on-site repairs and provide free advice. Bring damaged items for assessment, and our team will propose restoration options during your visit.
Do you work with heirloom or inherited jewellery?
Absolutely. We specialise in restoring, altering, or melting down inherited jewellery to create updated designs while preserving sentimental value.
How do bespoke commissions work?
Start with a consultation to discuss ideas. Our designers create sketches or CAD models, then craft your piece in our workshop. Revisions ensure your vision becomes reality.
Are valuations available for insurance purposes?
Yes, our NAJ-registered valuer provides documented assessments for insurance or probate, including gemstone quality and metal purity analysis.
What are your opening hours?
We're open Monday, Tuesday, Thursday, Friday, and Saturday from 10am–4pm. Appointments are available outside these hours by prior arrangement.
Reviews (7)
Hope Jepson
Apr 21, 2021
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Eaton and Jones, have been delightful in helping me choose and design a surprise signet ring for my other half's birthday back in March. He's received the fully engraved ring today and is so chuffed! Karen has been so friendly and helpful through lockdown, keeping me informed and we are both so happy with the result! Would absolutely recommend Eaton and Jones to everyone!
Paul Crouch
Dec 04, 2020
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Very pleased with all the help received from Karen and Emily, we wanted a simple engagement ring with clean lines and they produced a stunning ring that highlighted the diamond from her mothers old engagement ring. Cant recommend enough!
David Denton
Nov 25, 2020
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We came to Eaton & Jones for an engagement ring. Their approach was so welcoming, knowledgeable and professional talking through all options available that we also sourced our wedding rings through them. Their friendly (family run) approach made us feel so welcome and special. This, along with an expert eye for detail, personal service and knowledge made us feel confident that they were our correct choice to provide our rings for our special day. Their service was impeccable, they really couldn't do more for us. They are a family run business and so welcoming. We were so pleased with the personal
John Bethell
Oct 17, 2020
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Excellent service, nothing was too much. Would highly recommend, especially if you want something a little special. Emily was brilliant!
Verity Streek
May 31, 2020
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Amazing quality and service ! so pleased with the ring I purchased. Brilliant communication, and extremely helpful. Thank you very much.
Rupert Cawte
May 17, 2020
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I had an engagement ring made here using an old family ring which we redesigned. Everyone there was incredibly helpful and thoughtful about the whole process. Even with the difficulties of 2020 we found way to design it and ended up with a beautiful ring which my new fianc loves. I would highly recommend Eaton & Jones to everyone.
Andy West
Oct 24, 2019
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Excellent pieces and such friendly knowledgeable staff. Beautiful jewellery and they go that extra mile to make everything that little bit more special. well worth the visit, recommend Eaton & Jones for all your jewellery needs.
