Business Details
36 Years
experience
Your Trusted Family Jewellers in Bathgate
Established in 1990, we are a family-run jewellers with over three decades of experience serving Bathgate and West Lothian. Our business combines traditional craftsmanship with modern technology, offering in-house engraving services using computerised equipment for trophies, glassware, and jewellery. We operate two workshops and collaborate with specialists in Glasgow, including a gemologist, hand engraver, and watch repairer, to deliver comprehensive services.Our commitment to quality is evident in our repair and valuation services for timepieces, jewellery, and bespoke gifts. We prioritise customer satisfaction through competitive pricing, same-day services for select repairs, and a wide range of personalised products. With a reputation built on trust and expertise, we continue to serve generations of customers in our community.
Services
Jewellery Repairs
Watch Repairs
Engraving Service
Trophies & Awards
In-Store Service
Same-Day Repairs
Valuation Services
Bespoke Gifts
Chain Restoration
Stone Resetting
Details
- Year established: 1990
Highlights and features
- We have over 30 years of experience in jewellery craftsmanship and repairs.
- Our in-house engraving service personalises gifts on multiple materials.
- We collaborate with Glasgow-based specialists for advanced watch and jewellery repairs.
- Competitive pricing for restoring broken chains, rings, and treasured items.
- Same-day service available for watch battery replacements and strap fittings.
Services
Jewellery Repairs
We restore broken chains, rings, earrings, and bracelets to their original condition. Our expert staff handle stone resetting, rhodium plating, and catch replacements. With competitive pricing and decades of experience, we ensure your treasured pieces regain their former glory.
Engraving Service
Our computerised engraving machines personalise trophies, glassware, and jewellery with precision. We work on gold, silver, stainless steel, and more. Visit our Bathgate store for advice on customising gifts, awards, or heirlooms with bespoke inscriptions.
Watch Repairs
We offer battery replacements, strap fittings, and full overhauls in collaboration with Glasgow specialists. Our in-store service includes resizing and pin replacements. For complex repairs, we provide estimates and a two-week turnaround for expert external servicing.
Trophies & Awards
We supply and engrave silverware, crystal trophies, and pewter gifts for events. Our range includes customisable options available in-store or through supplier catalogues. Engraving is completed in-house to meet your specific requirements for clubs or special occasions.
Bespoke Gifts
Our shop features engraved hip flasks, slate coasters, acrylic decorations, and keyrings. Items like the 'Auld Scottish Words Coaster' (5.95) and 'Black Tie Hip Flask' (12.95) make unique presents. Many products are available for immediate purchase or customisation.
Questions
What engraving materials do you work with?
We engrave gold, silver, stainless steel, brass, glass, acrylic, slate, wood, hip flasks, and insulated bottles.
Do you repair all types of jewellery?
Yes, we restore broken chains, rings, earrings, bracelets, and reset stones. Services include rhodium plating and replacement catches.
Can you repair watches not purchased from your store?
Yes, we service all watches, including battery replacements, strap fittings, and full overhauls through our specialist partners.
Are trophies available for custom orders?
Yes, we source trophies from supplier catalogues and engrave them in-store to your specifications.
What are your opening hours?
We are open Monday, Tuesday, Thursday-Friday 9:30am-4pm, Saturday 9:30am-4pm, and closed Wednesday and Sunday.
Reviews (4)
Martin Flynn
Nov 23, 2020
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I went in to enquire about getting a repair done and was very impressed with their helpful info and advice.
Demi Filgueiras Almeida
Oct 15, 2020
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On initial booking in for our braclet repair everything seems well. When arriving to collect the link and brackets removed and replaced where not there. There for gold parts were missing. When asking about them they then had to contact and external source who done the work. We were not advised it was being conducted externally. The missing gold was returned a few days later but they couldn't tell us what weight the bracket was before repairs. May have been a one off but has put me off returning for repair.
Sheryl Heggie
Jul 28, 2020
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Lost a stone from my ring which they replaced, polished and reshaped. It's looking fab now. Great price and very friendly and knowledgeable staff. Many thanks
Rebekah Watters
Aug 24, 2019
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Lost the sapphire from my ring, took it here and they sourced a new one for me and fitted it for a fantastic price! I'm so happy with the work that was carried out. Genuinely can't rate them highly enough!
