Paxtons Estate Agents

Business Details

11 Years

experience

Award-Winning Property Experts in Trowbridge

Paxtons Estate Agents was established in April 2015 to redefine the estate agency experience through integrity, professionalism, and community focus. Our team brings decades of combined expertise in residential and commercial property sales, lettings, and property management, serving Trowbridge, Wiltshire, and surrounding areas. We prioritise ethical practices, transparent valuations, and tailored service, avoiding aggressive sales tactics to build trust with clients. Our award-winning approach combines cutting-edge technology with local market knowledge, ensuring properties are marketed effectively across major platforms and social media.

With a passion for exceptional service, we support clients through every stage of property transactions, from probate valuations to new home developments, while maintaining a results-driven mindset. Our commitment to continuous improvement and client satisfaction has earned us multiple industry accolades, including Best Estate Agent for Trowbridge and Wiltshire. We pride ourselves on being approachable, innovative, and dedicated to delivering value for every client.

Services

Residential Sales Lettings Commercial Property Land & New Homes Probate Auction

Details

Year established: 2015

Highlights and features

We offer honest valuations with no exaggerated figures to win instructions
Our team has over 35 years of combined experience in property and construction
We market properties using state-of-the-art technology and major portals
We are independently voted Best Estate Agent for Trowbridge and Wiltshire
Our services are tailored to individual client needs with ethical practices

Associations and certifications

ARLA
The Property Ombudsman
Deposit Protection Service (DPS)

What people say

Exceptional service Honest valuations Professional team Local knowledge Stress-free process

Website

Update Listing

Services

Residential Sales

We specialise in selling residential properties from studio apartments to country homes. Our team provides honest valuations, professional photography, and targeted marketing across major property portals. With local expertise in Trowbridge and surrounding areas, we guide clients through every step of the sales process using transparent, ethical practices that have earned multiple industry awards.

Lettings

Our lettings service offers tailored management solutions for landlords and stress-free property searches for tenants. As ARLA-accredited professionals, we conduct thorough tenant checks, property inspections, and comply with all legal requirements. Our local knowledge and dedicated team ensure smooth rental processes while maintaining strong relationships between all parties involved in Wiltshire and Somerset.

Commercial Property

We market commercial properties for sale or lease including retail units, offices, and industrial spaces. Our services range from tenant finding to full property management, with competitive fee structures. With expertise in commercial valuations and development land, we provide strategic advice to business owners and investors across Wiltshire's key commercial areas.

Land & New Homes

Our director Charlotte Hemingway brings extensive experience in new home developments and land assessments. We advise on development potential, connect landowners with builders, and market new housing projects. With background in major construction projects, we offer expert guidance for transforming land into viable residential or commercial developments in Wiltshire and Somerset.

Probate

We provide sensitive probate valuations and support during bereavement. Our team handles estate sales with compassion, offering practical advice on legal requirements and property marketing. We work closely with executors while maintaining professional standards, ensuring a respectful process for families dealing with the sale of inherited properties in Wiltshire and surrounding areas.

People

Charlotte Hemingway

Director

With 35 years' experience in estate agency and construction project management, Charlotte leads our team with expertise in property development and sales. She combines professional knowledge with a passion for exceptional client service, while presenting radio shows and exploring the Kennet & Avon canal with her dogs.

Natalie Jeffery

Lettings Manager

A Fellow of ARLA with 18 years' experience, Natalie specialises in residential lettings law and property management. She ensures our lettings team maintains high standards while enjoying family time exploring Longleat forest with her dogs in Warminster.

Sarah-Jane Bell

Valuations Manager

As Senior Negotiator, Sarah oversees property sales from valuation to completion. A Trowbridge local with comprehensive sales process experience, she brings positivity and local expertise to every transaction while raising her family in the area.

Kate Bowyer

Administrator & Social Media Manager

Returning to real estate after running a dog walking business, Kate manages our social media and viewings. With previous sales and lettings experience, she serves as our first point of contact while sharing local dog walking knowledge in Trowbridge.

Jayne May

Sales Progressor

With 18 years in property transactions, Jayne specialises in progressing sales smoothly to completion. Her industry reputation for excellence benefits both buyers and sellers, while she maintains a balanced life with family commitments in Wiltshire.

Questions

What areas do Paxtons Estate Agents cover?

We operate across Trowbridge, Wiltshire, and Somerset, including surrounding villages like Steeple Ashton, West Ashton, Semington, and Bradford on Avon.

What property types do you handle?

We manage residential properties from apartments to country homes, commercial premises including retail units and offices, and development land.

Are your valuations accurate?

Yes, we provide honest valuations based on market realities, avoiding exaggerated figures to ensure achievable sale prices.

Do you offer photography services?

We have in-house professional photographers and videographers, including drone footage capabilities for enhanced property marketing.

What lettings services are available?

We offer Tenant Find only or Fully Managed services with 12% monthly management fees, plus compliance with DPS and Property Ombudsman standards.

How are fees structured?

Sales fees start at 1% + VAT (min £2,500), commercial sales at 1.5% + VAT, with optional extras like drone photography available.

Videos

Reviews (7)

Write a Review

Amy Marshall

Aug 07, 2021 Report

Positive:Professionalism,Quality,Responsiveness,Value
Absolutely amazing Agents. We are currently renting via Paxtons and they have been so helpful all throughout lockdown and continue to be just as helpful now. Couldn't fault them and highly recommend them. Best agents we have ever used

James Glass

Dec 21, 2020 Report

Great service from Paxton's Estate agents. I would definitely recommend. Not only are they competitively priced, they found a buyer for our house within two days but what was particularly impressive was the follow up to completion of the sale. They provided consistent regular follow up and were very supportive in seeing things through, especially as the country went into lockdown shortly after we received our offer. Thank you for the great service.

Alexander Buckland

Dec 06, 2020 Report

Paul, Jayne, David and the rest of the team have gone above and beyond when assisting with the sale of my property. I wouldn't hesitate in recommending them to anyone.

Jonathan Broughton-Humphries

Nov 23, 2019 Report

I've always been very happy with how Paxton's have managed and maintained our house and while we rent it. Very friendly and helpful staff who are not unfairly on one side of the renter-landlord relationship.

Fiona Major

May 08, 2019 Report

Fantastic estate agents who went over and above for our house sale. It wasnt the easiest of sales but Paul and his team kept us well informed and supported throughout the entire process. Highly recommend, thank you again!

Alan Stewart

Sep 22, 2018 Report

I can highly recommend Paul and his team, having used both his rental and sales teams. As I dont live in the area though currently rent out a property through them and have done for years its the only agents I found that go that extra mile. Always in contact and always go above and beyond what you would expect. Having just sold a property within the last month Paul and his team were relentless in the efforts to keep the chain moving. Keep up the great work.

Helen Cox

Jul 22, 2018 Report

An amazing, professional and outstanding service from Paul, Holly, Debbie and Natalie. We recently sold and purchased a house with Paxtons Estate Agents, Paul and his team were absolutely brilliant, extremely professional, polite and so values driven that we immediately felt we had found friends as oppose to just commissioning a service. Nothing was ever too much trouble and even when our first buyer pulled out, the effort Paul and the team put in ensured we sold again quickly. Paul prides himself on getting to know his clients and to truly understand what they want, he did this with us and the