Business Details
19 Years
experience
Emergency
services
Your Trusted Plumbing and Heating Experts in Beccles
Established in 2007, we specialise in domestic heating and plumbing across Norfolk and Suffolk. As Gas Safe and OFTEC registered engineers, Worcester boiler specialists and Which? Trusted Traders, we ensure every job meets the highest specifications. Our approach combines quality materials, meticulous installation practices, and comprehensive system maintenance. We prioritise customer satisfaction through reliable service delivery, transparent communication, and adherence to safety standards.Our team's expertise extends to boiler installations, powerflushing, and heating system optimisation, with a 10-year guarantee on Worcester boilers. We maintain strict quality controls, using copper piping for longevity and employing certified electricians for electrical components. Our commitment to tidiness and minimal disruption ensures properties remain in pristine condition throughout and after projects.
Services
Boiler Installations
Boiler Servicing
Powerflushing
Plumbing Repairs
Underfloor Heating
Details
- Year established: 2007
Highlights and features
- We are Which? Trusted Traders with rigorous quality assurance
- Gas Safe registered engineers for safe gas appliance work
- 24-hour emergency call-out service available
- We use durable copper piping and quality system components
- Standard powerflushing included with all boiler changes
Associations and certifications
- Gas Safe Register
- Which? Trusted Traders
- Worcester Accredited Installer
What people say
Friendly professional team
High standard work
Reasonable pricing
Thorough explanations
Clean workspaces
Services
Boiler Installations
We specialise in Worcester Bosch boiler installations with 10-year guarantees. Our Gas Safe engineers ensure compliance with building regulations using quality components like Honeywell controls and Grundfos pumps. Systems include thermostatic radiator valves and powerflushing for optimal efficiency.
Boiler Servicing
Comprehensive boiler servicing includes safety device testing, efficiency checks, and flue gas analysis. Our Gas Safe registered engineers clean internal components and provide service certificates. Regular maintenance helps maintain manufacturer warranties and prevents carbon monoxide risks.
Powerflushing
Our powerflushing process removes sludge and debris from heating systems using high-velocity water flow. This restores system efficiency, reduces fuel bills, and extends boiler lifespan. We use cleaning chemicals and individually flush radiators for complete system rejuvenation.
Plumbing Repairs
We handle all plumbing emergencies including leaks, burst pipes, and heating failures. Our 24-hour call-out service addresses urgent issues promptly. We repair unvented cylinders, fix cold radiators, and resolve noisy boiler problems with minimal property disruption.
Underfloor Heating
Our underfloor heating installations combine comfort and efficiency. We design systems with optimal pipe spacing and integrate them with existing controls. Installations include proper insulation and pressure testing to ensure long-term reliability and even heat distribution.
People
Kristian Lay
Managing Director & Gas Engineer
Former economics professional turned plumbing expert, qualified at Lowestoft College in 2005. Gas Safe registered with specialist qualifications in natural gas, LPG and unvented cylinders. Combines technical expertise with customer-focused service delivery.
Questions
Are your engineers qualified and certified?
Yes, we're Gas Safe registered with Worcester Accredited Installer status. Our engineers hold relevant qualifications for natural gas, LPG and unvented cylinder work.
Do you offer emergency heating services?
We provide 24-hour emergency call-out for boiler breakdowns and urgent heating issues across Norfolk and Suffolk.
Can you help with boiler financing options?
Yes, we offer finance through TradeHelp Ltd with Novuna Personal Finance, subject to status and credit check.
What areas do you cover?
We serve Beccles, Lowestoft, and surrounding areas in Norfolk and Suffolk with both domestic and commercial clients.
Why is annual boiler servicing important?
Regular servicing maintains safety by checking carbon monoxide levels, improves efficiency, and preserves manufacturer warranties through documented maintenance.
Reviews (3)
Don Gilham
Aug 24, 2021
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Absolutely superb workmanship, outside oil boiler fitted and pipes very succesfully rerouted. No mess, everything left spic-andspan. Friendly and helpful.
VERY highly recommended
VERY highly recommended
Barbara Tysome
Mar 15, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Kristian responded very quickly when we urgently needed a new boiler. He and his team were very professional and helpful. They wore masks throughout the job. Highly recommended
Service:Install water heater
Kristian responded very quickly when we urgently needed a new boiler. He and his team were very professional and helpful. They wore masks throughout the job. Highly recommended
Service:Install water heater
Ruth Boyd
May 15, 2018
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Amazingly helpful & enthusiastic. Such a welcome change to deal with Kristian, who is highly motivated and personable. Nothing is too much trouble. Highly recommend.
