Business Details
23 Years
experience
Emergency
services
Your Trusted Gas and Heating Service in Norwich
Established in 2003 by Tom Stone, TMS Gas Services has been dedicated to delivering tailored gas and heating solutions across Norfolk and Norwich. Our Gas Safe registered engineers prioritise safety, reliability, and compliance with the latest building regulations. With expertise in boiler installations, servicing, and emergency repairs, we utilise energy-efficient technology to reduce fuel bills by up to 35%.Our Boiler Cover Plans provide year-round peace of mind, including unlimited call-outs and annual servicing. We maintain direct communication channels and an online booking system to ensure convenience for homeowners and landlords. Our commitment to quality craftsmanship and customer satisfaction has solidified our reputation as a trusted local provider.
Services
Boiler Installation
Gas Appliance Servicing
Gas Safety Inspections
Boiler Cover Plans
System Upgrades
Radiator Repairs
Energy Efficiency Advice
Emergency Repairs
Annual Servicing
Online Booking Service
Details
- Year established: 2003
Highlights and features
- We are Gas Safe registered engineers with over 20 years of experience.
- We use energy-efficient condensing boilers to reduce fuel bills by up to 35%.
- Our installations comply with the latest building regulations for guaranteed safety.
- We offer tailored Boiler Cover Plans with 24/7 support and no excess fees.
- We provide direct communication and a personal online booking service.
Associations and certifications
- Gas Safe
Services
Boiler Installation
We install high-efficiency condensing boilers tailored to your property's needs. Our Gas Safe engineers ensure compliance with building regulations, enhancing energy efficiency and reducing fuel costs by up to 35%. Each installation includes a safety certificate and a guarantee on workmanship.
Gas Safety Inspections
Annual gas safety inspections ensure your appliances operate safely and legally. Our certified engineers identify potential hazards, verify compliance, and issue a Declaration of Safety certificate. This service is essential for landlords and homeowners prioritising family safety.
Boiler Servicing
Regular boiler servicing maintains efficiency and prolongs system lifespan. Our comprehensive checks include component inspections, flue analysis, and performance optimisation. Servicing is recommended annually to prevent breakdowns and ensure safe operation.
Boiler Cover Plans
Our Boiler Cover Plans offer 24/7 emergency repairs, annual servicing, and unlimited call-outs. Plans include genuine parts replacement, manufacturer warranty support, and no excess fees. Tailored options suit homeowners and landlords seeking cost-effective peace of mind.
Emergency Repairs
We provide rapid response for urgent boiler or gas appliance failures. Available 365 days a year, our emergency service restores heating and hot water swiftly. Repairs include diagnostics, parts replacement, and safety checks to resume safe operation.
Questions
Are your engineers Gas Safe registered?
Yes, all our engineers carry Gas Safe ID cards and adhere to strict safety standards for all installations and repairs.
Do you offer emergency boiler repairs?
Yes, we provide 24/7 emergency repair services for boiler breakdowns and gas appliance issues throughout Norfolk.
What areas do you cover?
We primarily serve Norfolk and Norwich but also handle jobs across East Anglia and further afield.
Can you help reduce my energy bills?
Yes, we install energy-efficient condensing boilers and optimise systems to reduce fuel bills by up to 35%.
What is included in your Boiler Cover Plans?
Plans include annual servicing, unlimited call-outs, genuine parts replacement, and no excess fees for repairs.
Reviews (2)
Herbie Wilson-Daze
Dec 06, 2021
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We originally went to book in a general boiler inspection which was quick and easy to do using the online form.
However, soon after, we noticed water stains appear on our ceiling and started to panic. I spoke to Tom about this and he was brilliant. We went over some likely culprits, he explained everything to me in ways I could understand, and he then came and checked it all out in no time. He found a few issues and had to order the parts to resolve. The parts came quickly and he was back with us the next day to finish the job. As well as being efficient and knowledgeable, Tom was funny, friendly
However, soon after, we noticed water stains appear on our ceiling and started to panic. I spoke to Tom about this and he was brilliant. We went over some likely culprits, he explained everything to me in ways I could understand, and he then came and checked it all out in no time. He found a few issues and had to order the parts to resolve. The parts came quickly and he was back with us the next day to finish the job. As well as being efficient and knowledgeable, Tom was funny, friendly
Julia Brennecke
Oct 30, 2019
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Five star service with a smile! Tom is very knowledgeable and a thoroughly nice guy. I highly recommend TMS Gas Services.
