Business Details
Your Local NHS GP Practice in Sutton in Ashfield
Willowbrook Medical Practice has been serving the Sutton in Ashfield community with dedicated primary healthcare services since its establishment. Our team of experienced GPs and healthcare professionals provides comprehensive medical care, including routine consultations, chronic disease management, preventive health checks, and urgent care support. We prioritise patient-centred care, ensuring accessibility through extended evening and weekend appointments, online services via the NHS App, and home visits for housebound patients.Our practice adheres to rigorous clinical standards, maintaining partnerships with local pharmacies and healthcare providers to deliver seamless care. We actively engage patients through feedback mechanisms and continuous service improvements, reflecting our commitment to excellence in community healthcare.
Services
GP Consultations
Prescriptions
Minor Surgery
Health Checks
Vaccinations
Highlights and features
- We offer extended evening and weekend appointments for working patients
- Our team includes experienced GPs with specialist interests in diabetes and asthma care
- We provide home visits for housebound patients with urgent medical needs
- Our online NHS App integration enables seamless prescription management and consultations
- We maintain strong partnerships with local pharmacies for Pharmacy First services
Services
GP Consultations
Our experienced GPs provide comprehensive consultations for acute and chronic conditions. Patients can book routine appointments via phone, online through the NHS App, or in person. We offer flexible scheduling with morning and afternoon surgeries, extended evening hours, and weekend appointments through local arrangements. All consultations follow strict clinical protocols to ensure accurate diagnosis and appropriate treatment plans.
Prescriptions
We manage repeat prescriptions for ongoing medical needs through secure online systems and in-person requests. Patients can nominate preferred pharmacies for medication collection. Our team processes requests within seven working days, with urgent medication queries addressed via dedicated enquiry lines. We provide guidance on medication usage and side effects through pharmacist partnerships and NHS resources.
Minor Surgery
The practice offers minor surgical procedures including wound suturing, skin lesion removal, and joint injections. These services require prior assessment by designated GPs. Our minor surgery clinic is staffed by doctors with specialist training, ensuring safe and effective outpatient treatment for conditions that don't require hospital referral.
Health Checks
We provide comprehensive health assessments including blood pressure monitoring, diabetes management, and cervical screening. Our nurses conduct regular health checks for chronic conditions and offer lifestyle advice for disease prevention. Patients aged 40+ can access free NHS Health Checks to assess cardiovascular risk factors and receive personalised prevention strategies.
Vaccinations
Our vaccination services include routine childhood immunisations, annual flu jabs, and shingles vaccines for eligible patients. The practice follows national guidelines for immunisation schedules and provides travel health advice. We maintain detailed records to ensure timely booster doses and issue vaccination certificates when required for travel or employment purposes.
People
Dr Andrew Watts
Senior Partner
MB ChB qualified from University of Sheffield in 1994 with extensive general practice experience. Leads clinical training initiatives and provides comprehensive patient care.
Dr Christopher Woods
GP Partner
University of Leicester graduate since 1996, specialising in minor surgery and patient education. Active participant in clinical governance and quality improvement programmes.
Dr Nicole Freeman
GP Partner
Charing Cross and Westminster Medical School graduate with 30+ years' experience. Special interests in women's health and chronic disease management, maintaining MRCGP accreditation.
Dr Carter Singh
GP Partner
London-trained GP with multiple postgraduate qualifications including FRCGP. Specialises in complex case management and medical education, holding several academic fellowships.
Mrs Rebekah Lea
Practice Manager
Oversees daily operations and staff development, ensuring efficient service delivery. Coordinates training programmes and maintains compliance with regulatory standards across clinical and administrative functions.
Questions
How do I register with Willowbrook Medical Practice?
Register online via our website, download a paper form, or collect one from reception. No proof of address or ID required.
What are your extended access hours?
We offer evening appointments until 20:00 on weekdays and weekend sessions by rota for non-emergency care.
How can I order repeat prescriptions?
Use the NHS App, SystmOnline, or submit paper forms during practice hours. We don't accept phone or email requests.
What services are available out-of-hours?
Call 111 for urgent care when we're closed. Life-threatening emergencies require dialling 999 for immediate assistance.
Do you offer home visits?
Home visits available for housebound patients. Request before 10:30am and confirm eligibility with our reception team.
How do I make a complaint about services?
Contact our Patient Engagement Manager via phone, email, or written correspondence. We acknowledge complaints within 3 working days.
