Business Details
20 Years
experience
Trusted Independent Opticians in East Twickenham
Established in 2006, The Eye Galleria has been dedicated to providing independent, community-focused eyecare services in East Twickenham and surrounding areas. Our practice combines advanced diagnostic technology, including NIDEK OCT Retina Scans, with personalized patient care to ensure comprehensive eye health assessments. We offer a wide selection of premium eyewear, tailored lens solutions, and expert contact lens fittings, all supported by a team committed to professional excellence and customer satisfaction. Our approach prioritizes patient education, ensuring informed decisions about vision correction options. With over 17 years of local service, we maintain a reputation for attentive, unhurried consultations and exceptional aftercare.Our independence allows us to source products globally, offering bespoke solutions that meet individual visual and lifestyle needs. We adhere to strict clinical standards while maintaining a welcoming, approachable environment for all patients. Our team's extensive experience in optometry ensures accurate diagnoses and effective management of complex visual requirements. Customer testimonials consistently highlight our responsiveness to urgent needs and commitment to resolving challenges beyond standard practice hours. This combination of technical expertise and personalized service has solidified our position as a trusted local eyecare provider.
Services
Eye Examinations
Contact Lenses
Spectacle Repairs
OCT Retina Scans
Children's Eye Care
Myopia Control
Eyewear Vouchers
Specialist Lenses
Frame Selection
Lens Solutions
Details
- Year established: 2006
Highlights and features
- We utilize NIDEK OCT Retina Scan technology for advanced eye health diagnostics
- Our team provides personalized aftercare for contact lens fittings and adjustments
- We offer bespoke spectacle lens solutions tailored to individual visual requirements
- Our independence allows access to global eyewear brands and specialized products
- We maintain extended availability for urgent patient needs outside standard hours
What people say
Excellent customer service
Knowledgeable and helpful
Personalized aftercare
Thorough explanations
Exceptional service
Services
Eye Examinations
Our comprehensive eye examinations use advanced diagnostic technology to assess vision quality and eye health. The process includes detailed retinal imaging and personalized analysis of visual requirements. Each consultation provides clear explanations of results and tailored recommendations for corrective solutions.
Contact Lenses
We offer expert contact lens fittings with access to the latest materials and designs. Our service includes trial periods, insertion/removal training, and ongoing aftercare. Patients receive personalized recommendations based on lifestyle and visual needs.
OCT Retina Scans
Using NIDEK OCT technology, we create detailed 3D retinal images for early detection of eye conditions. This non-invasive scan provides critical data for monitoring eye health over time.
Children's Eye Care
Specialized examinations for children using age-appropriate testing methods. We monitor visual development and address common childhood vision issues through tailored interventions and parental guidance.
Myopia Control
Our evidence-based myopia management programs combine specialized lenses and monitoring techniques. We develop personalized treatment plans to slow progression in children and young adults through regular follow-up assessments.
People
Bella Patel
Principle Optometrist
With over 17 years leading The Eye Galleria, Bella combines clinical expertise with personalized patient care. Her focus on advanced diagnostics and tailored vision solutions has earned multiple customer testimonials for exceptional service.
Questions
What eyecare services do you offer?
We provide comprehensive eye exams, OCT retinal scans, contact lens fittings, children's eye care, myopia control, and specialist lens solutions.
Do you have emergency appointments available?
We prioritize urgent cases and will accommodate emergency appointments when possible outside regular hours.
What eyewear brands do you stock?
Our frame selection includes premium brands with options for fashion, sports, and specialized visual requirements.
Are home visits available for eye examinations?
While we don't offer routine home visits, we have accommodated exceptional circumstances with after-hours deliveries of essential items.
Do you accept NHS eye examination vouchers?
Yes, we process NHS vouchers and can advise on eligibility for subsidized eyecare services.
Reviews (7)
Neelan Ladva
Nov 13, 2021
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If you want a professional service with a genuine care for their clients Bella and her team cannot be bested - honestly just a great experience and customer service every time.
Claire Brookes
Sep 28, 2021
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Friendly and professional. We have been coming to the Eye Galleria for many years and are always impressed by the level of service and attention to detail. Bella is incredibly thorough and takes time to explain every aspect of the eye test while Farwah offers good honest advice when it comes to choosing frames.
Jim Hurst
Sep 06, 2021
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A pleasure to visit. I have a very through test with everything explained clearly to me. definitely the most in-depth test i have ever had and combined with the digital retinal photography gave me a very clear understanding of the health of my eyes. There is a great choice of frames and lenses and the team were very accommodating when i changed my mind after ordering a pair of frames and worked with me to find a solution that i was more than happy with. i have no hesitation in recommended The Eye Galleria to anybody and will definitely return to them in the future.
Michaela Fullalove
Aug 02, 2021
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As an independent optician, I felt welcome, I wasn't rushed or pressured and Bella is simply a lovely person to be with! After my eye assessment, Farwah took time to talk to me about frames that suited me best. The Eye Galleria offers exceptional service!
Colin Marsh
Jul 26, 2021
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Highly recommend. Thorough testing, never rushed. Great choice of frames and lenses. They do want customer to be satisfied and go the extra mile to ensure that it is the case. You won't do better.
Michael Fish
Mar 31, 2021
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I went to Eye Galleria because my last experience at a High Street opticians was most unpleasant. I found this experience at Eye Galleria to be totally different - I wasnt rushed or pushed into buying something I didnt want or need. I would highly recommend the team to anyone wanting a visit to the opticians to be a pleasant experience. I am very happy with my new glasses. Susan Fish.
Caitlin Douglas
Aug 30, 2019
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Excellent customer service. I was interested in Julbo sunglasses and Bella is extremely knowledgeable and helpful and took me through all the options. I ended up ordering a pair and I couldn't be happier. Thank you!
