Business Details
16 Years
experience
Residential Care Home in Haywards Heath
Summerlands Care Home Care Home is a residential care facility nestled within a botanical garden, offering a warm and welcoming environment for seniors. Established in 2010 by Sean and Deborah, our mission is to provide a home-like atmosphere where residents enjoy freedom, dignity, and personalized care. With a Care Quality Commission (CQC) 'Good' rating and Platinum status in the Gold Standards Framework for end-of-life care, we prioritize individual needs and well-being.Our team of dedicated professionals, led by Home Manager Lowela Alcazaren, fosters a family-oriented community where residents and their families feel valued. The gardens, featuring 250 plant varieties, promote relaxation and engagement, while transparent fee structures ensure no hidden costs. We specialize in supporting individuals with dementia through non-segregated living and uphold a philosophy of respect, independence, and holistic care.
Services
Residential Care
Dementia Care
End-of-Life Care
Garden Therapy
Catering Services
Details
- Year established: 2010
Highlights and features
- We offer 14+ years of experience in person-centred care since 2010
- Our 250-variety botanical garden promotes resident well-being
- Transparent fee structures with no hidden costs
- Non-segregated dementia care respecting residents' freedom
- Platinum-accredited end-of-life care specialists
Associations and certifications
- Care Quality Commission (CQC)
- Gold Standards Framework (Platinum Status)
What people say
Marvellous staff
Beautiful gardens
Home from home
Excellent care
Wonderful atmosphere
Services
Residential Care
Our residential care provides 24/7 support for seniors in a homely environment. Residents enjoy personalized care plans, communal activities, and private bedrooms with garden views. The service emphasizes independence while ensuring professional assistance for daily needs.
Dementia Care
Specialist dementia care focuses on non-segregated living with tailored activities. Staff receive specific training to support cognitive needs while maintaining residents' dignity and freedom of movement throughout the home and gardens.
End-of-Life Care
Platinum-accredited end-of-life care offers compassionate support for residents and families. Our approach prioritizes comfort, dignity, and personalized care plans aligned with the Gold Standards Framework requirements.
Garden Therapy
Access to 250-variety botanical gardens provides therapeutic benefits. Designed for all seasons, the gardens feature sensory plants, walking paths, and seating areas to promote physical activity and mental well-being.
Catering Services
Freshly prepared meals use locally sourced ingredients with flexible dining times. The menu accommodates dietary needs while offering communal and private dining options with garden views through bi-fold windows.
People
Lowela Alcazaren
Home Manager
Leading since 2018, Lowela brings 14 years of experience at Summerlands Care Home Care Home. A qualified nurse, she implemented Platinum-level Gold Standards Framework practices and fosters team cohesion through hands-on leadership.
Deborah Cresswell
Owner
Co-owner Deborah oversees operations and environmental improvements. With 14+ years in care leadership, she won the 2017 West Sussex Care Employer Award and maintains daily involvement in home management.
Abbey Cornell
Senior Carer
A Level 5 qualified carer since 2016, Abbey contributes to activity coordination and staff training. She received the West Sussex Partners in Care Ancillary Worker Award and supports GSF accreditation achievements.
Michael Cornell
Chef
Qualified chef Michael has transformed dining experiences since 2012. He creates seasonal menus using fresh ingredients and maintains a vibrant kitchen environment that enhances resident meal enjoyment.
Martin Gallagher
Head Chef
Former airline First Class chef Martin leads our commercial kitchen. He applies aviation-grade standards to resident dining, focusing on presentation and flavor while managing special dietary requirements.
Questions
What types of care does Summerlands Care Home Care Home provide?
We offer residential care, specialist dementia support, and end-of-life services with personalized care plans tailored to individual needs.
Are meals included in the care fees?
Yes, all meals use fresh ingredients with flexible dining times. Menus accommodate dietary needs and include communal/private dining options.
Can visitors stay overnight?
While we don't specify overnight stays, our home welcomes family visits at any time with comfortable communal areas for extended stays.
How is dementia care structured?
Our non-segregated approach allows freedom of movement with staff trained in specialist dementia support across all home areas.
What garden facilities are available?
250-variety botanical gardens feature sensory plants, walking paths, seating areas, and seasonal interest accessible from most home areas.
How are care fees structured?
Weekly fees from £1,000–1,400 depend on room size and facilities. No additional charges apply as care needs increase over time.
