Business Details
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services
Specialist Residential Dementia Care in Hailsham
Quinnell House is a specialist residential dementia care home dedicated to providing a safe, nurturing environment for residents. Our approach prioritises meaningful relationships between residents, families, and staff, with a focus on person-centred care planning. We offer 24-hour support tailored to individual needs, ensuring dignity, choice, and independence within a secure setting. Our team of highly trained professionals delivers bespoke care programmes, including sensory stimulation and social engagement activities. The home features en-suite rooms, therapeutic gardens, and a light sensory room to enhance residents' well-being.We maintain strong partnerships with local healthcare providers, including regular GP clinics and community nursing support. Continuous staff development and rigorous quality assurance audits ensure our standards remain consistently high. Families are actively involved in care planning through initiatives like the Alzheimer's Society 'This is Me' booklet. Our on-site amenities include a hair salon, caf, and technology access to facilitate communication. We strive to create a homely atmosphere where residents feel valued, understood, and secure in their daily lives.
Services
Residential dementia care
24-hour nursing support
Personalised care planning
Sensory stimulation therapy
Social activity programmes
On-site hair salon
Nutritional meal services
End-of-life care
Family support services
Moving and handling assistance
Highlights and features
- We provide 24-hour specialist dementia care with experienced staff trained to NVQ Level 3 and above
- Our person-centred care planning ensures individual needs are met with dignity and respect
- On-site amenities include sensory gardens, light sensory room, and hair salon for resident convenience
- Regular GP clinics and community nursing partnerships ensure comprehensive healthcare support
- Quality assurance audits and family involvement maintain consistently high care standards
Services
Residential dementia care
Specialist residential care for dementia patients with 24-hour support. Our trained staff implement individualised care plans focusing on maintaining independence and dignity. The service includes medication management, personal care, and emotional support tailored to each resident's needs and preferences.
Person-centred care planning
Customised care plans developed through comprehensive assessments. We incorporate residents' life histories, preferences, and medical requirements using tools like the Alzheimer's Society 'This is Me' booklet. Plans are regularly reviewed and adapted to changing needs with family input.
Sensory stimulation therapy
Therapeutic programmes using sensory gardens and light sensory rooms to engage residents. These sessions help reduce agitation, improve mood, and stimulate cognitive function through controlled sensory experiences tailored to individual sensitivities and preferences.
Social activity programmes
Structured daily activities including arts and crafts, gardening, music therapy, and baking clubs. We organise monthly dementia-friendly cinema trips and regular social events to promote engagement, reduce isolation, and maintain cognitive function through enjoyable group participation.
End-of-life care
Compassionate end-of-life care focusing on comfort and dignity. Our trained staff provide pain management, emotional support, and spiritual care tailored to residents' wishes. We offer family support and bereavement services to ensure holistic care during this sensitive period.
People
Bianca Wilson
Registered Manager
Bianca has led Quinnell House since 2017, bringing 12 years' experience in health and social care. She holds NVQ Level 3 in Health and Social Care and ILM 5 Diploma in Business Management. Bianca focuses on creating a homely environment with person-centred care while fostering staff development.
Tabitha Watson
Deputy Manager
Tabitha joined Quinnell House in 2019 with extensive domiciliary care experience. She holds NVQ Level 4 in Health and Social Care and specialises in residential dementia care. Tabitha prioritises staff training and continuous professional development while maintaining residents' safety and well-being.
Paula Atkins
Night Team Leader
Paula has led night operations since 2016, ensuring smooth overnight care. A certified Moving and Handling trainer, she brings practical expertise to staff training. Paula's direct approach focuses on residents' best interests while mentoring care staff in best practice techniques.
Summa Whitmarsh
Day Team Leader
Summa progressed from part-time housekeeping to team leadership since 2021. Currently pursuing NVQ Level 4 in Adult Social Care, she champions residents' well-being through daily activities. Her hands-on approach combines practical experience with ongoing professional development.
Questions
What types of dementia care does Quinnell House specialise in?
We specialise in residential care for all dementia types, with tailored support plans and 24-hour specialist staffing.
Are there medical professionals on-site at all times?
While not a medical facility, we have trained care staff available 24/7 and regular GP visits for healthcare needs.
Can residents bring personal belongings to the home?
Yes, we encourage residents to personalise their rooms with furniture, photos and cherished possessions.
How does Quinnell House support family involvement?
Families participate in care planning through 'This is Me' booklets and regular meetings with care teams.
What recreational activities are available for residents?
We offer gardening clubs, sensory sessions, music therapy, baking groups, and monthly dementia-friendly cinema trips.
How are care plans developed and reviewed?
Individual care plans are created using comprehensive assessments and reviewed regularly with input from residents and families.
Reviews (1)
Janine Nieuwoudt
May 28, 2021
Report
Very high standard and neat.The management and staff go out of there way to do creative activities with the residents .Especially during the pandemic.
