Neon Heating

Business Details

Emergency

services

Your Trusted Plumbing & Heating Experts in Herefordshire

Neon Heating is a family-run plumbing and heating company based in Herefordshire with over 35 years of industry experience. We pride ourselves on delivering exceptional workmanship and first-class customer service across a wide range of services, including boiler repairs, heating installations, Aga and Rayburn servicing, bathroom installations, and eco-friendly renewable energy solutions. Our team of Gas Safe, Oftec, MCS, and Hetas-registered engineers is committed to staying at the forefront of industry advancements while maintaining traditional values of reliability and integrity.

We prioritise customer satisfaction by offering tailored advice, transparent communication, and meticulous attention to detail, ensuring every project is completed efficiently with minimal disruption. Our dedication to ongoing training and adherence to the highest safety standards ensures clients receive expert solutions for both residential and commercial properties.

Services

Plumbing Services Boiler Repairs Heating Installations Bathroom Renovations Eco Renewables Landlord Certificates Emergency Services Aga Servicing Poultry Heating Servicing

Highlights and features

Family-run business with 35+ years of plumbing and heating expertise
Comprehensive services from boiler repairs to renewable energy systems
Gas Safe, Oftec, and Hetas-certified engineers for guaranteed safety
24/7 emergency call-out service for urgent heating issues
Customer-first approach with transparent communication and minimal disruption

Associations and certifications

Gas Safe
Oftec
MCS
Hetas
Worcester Bosch Installers

What people say

Excellent service Prompt and excellent service Professional and reliable Kind and helpful High standard of work

Website

Update Listing

Services

Plumbing Services

With over 25 years of experience, we tackle all plumbing issues from tap repairs to full bathroom renovations. Our services include blocked drains, pipework replacement, water heater installations, and wet room refurbishments. We prioritise minimal disruption, timely completion, and expert advice tailored to your property's needs while maintaining the highest standards of workmanship and customer care.

Boiler Repairs

We diagnose and repair all boiler types, including Alpha, Baxi, Worcester, and Vaillant models. Common issues addressed include low pressure, ignition failures, and leaks. Our engineers provide prompt, competitive repairs and breakdown services, ensuring your heating system operates safely and efficiently with minimal downtime, supported by Gas Safe and Oftec accreditations.

Aga and Rayburn

Specialising in Aga and Rayburn installations, repairs, and servicing, our engineers are trained at the Aga Centre. We recommend annual gas-fired services and six-monthly vaporizing cooker checks. Our team ensures safe, efficient operation while preserving these appliances' unique functionality, with strict adherence to safety protocols during servicing visits.

Bathroom Renovations

We design and install bespoke bathrooms, shower rooms, and wet rooms tailored to your space and preferences. Our approach combines technical expertise with creative solutions to maximise functionality and aesthetics. From simple replacements to full refurbishments, we ensure minimal disruption and deliver high-quality results that meet your specific requirements and lifestyle needs.

Eco and Renewables

We install and maintain solar thermal systems, air/ground source heat pumps, and biomass boilers. Our MCS-certified team helps reduce carbon footprints while improving energy efficiency. We advise on government incentives like the Boiler Upgrade Scheme and ensure systems comply with safety standards, providing sustainable solutions that lower energy bills and environmental impact.

People

Neil Brown

Managing Director

With over 35 years in the plumbing and heating industry, Neil leads our family-run business. He specialises in complex boiler installations and renewable energy systems, combining technical expertise with a commitment to customer satisfaction. Neil ensures every project meets the highest standards of quality and safety.

Christina Brown

Director and Secretary

Christina oversees administrative operations and client relations. Her organisational skills ensure smooth project coordination and timely service delivery. She plays a key role in maintaining our reputation for reliability and exceptional customer service.

Austyn Johnson

Plumbing and Heating Engineer

Austyn provides expert installation and repair services for boilers, Agas, and renewable systems. His technical proficiency and attention to detail ensure efficient, long-lasting solutions. He regularly updates his skills to stay current with industry advancements.

Darius Wheeler

Plumbing and Heating Engineer

Darius specialises in emergency repairs and complex plumbing systems. Known for his diligence and problem-solving skills, he delivers reliable solutions under pressure while maintaining a courteous, customer-focused approach.

Ray Gore

Plumbing and Heating Engineer

Ray brings extensive experience in both residential and commercial heating systems. His expertise in traditional and modern plumbing methods ensures tailored solutions that balance functionality with energy efficiency.

Questions

What areas do you cover for plumbing and heating services?

We serve Herefordshire, Gloucestershire, Worcestershire, Shropshire, and Wales, including cities like Hereford, Gloucester, and Shrewsbury.

Are your engineers certified for gas and oil appliance work?

Yes, we are Gas Safe, Oftec, and Hetas registered, ensuring all work meets strict safety and quality standards.

Do you offer emergency boiler repair services?

Yes, we provide 24/7 emergency call-outs for urgent heating issues with a dedicated team available at 07557 858174.

Can you help with renewable energy system installations?

We install solar thermal systems, heat pumps, and biomass boilers, advising on government incentives like the Boiler Upgrade Scheme.

What guarantees do you offer for your work?

We provide warranties on installations and use Magaclean filters to protect boiler systems, with annual servicing recommended for optimal performance.

How often should Aga or Rayburn appliances be serviced?

Gas-fired Agas require annual servicing, while vaporizing models need bi-annual checks to ensure safe, efficient operation.

Reviews (4)

Write a Review

Michael Powell

Mar 03, 2021 Report

Positive:Professionalism,Punctuality
Very well done from first point of contact until finished job cheers to dairies the heating engineer who made a great job
Service:Boiler installation

Karl Davies

Sep 08, 2020 Report

I have always used Neon Heating for my Landlord Certificate on my rented property,where they have always provided a very good professional service,and when I called on a emergency call-out,they were there.I have just used them again to provide a boiler installation on my own house,and yet again very impressed with the professionalism of Neil and his staff.I would recommend Neon Heating to anyone.

Forest-Mill Holiday-Cottages

Jul 11, 2020 Report

We cannot recommend this company highly enough. We have used them for many reasons from boiler installation to shower repairs and have always been extremely happy with the expertise and reliability of the engineers. This coupled with the helpfulness, courtesy and professionalism of the office staff means it is the number one call for us.

Anne Doverman

Jun 08, 2020 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We recently had a new boiler installed by Neon Heating. Very impressed with the high quality, professional and efficient workmanship carried out by Neil Brown and his team. Excellent job. Clean and tidy too.
Service:Boiler installation