Business Details
24 Years
experience
Emergency
services
Expert Plumbing and Heating Services in Worcester
Established in 2002, Boiler Care is a family-run plumbing and heating specialist business with over 30 years of combined industry experience. Our team of fully qualified engineers operates across Worcestershire, Herefordshire, Gloucestershire, Warwickshire, and Shropshire, offering comprehensive services including boiler servicing, gas and oil installations, renewable energy solutions, and specialist projects. Accredited by Worcester and Gas Safe registered, we provide a minimum 5-year parts and labour guarantee on new appliances, alongside 24/7 emergency support for critical heating issues.Our engineers hold qualifications in solar thermal, air-to-water heat pumps, unvented cylinders, and underfloor heating, ensuring technical expertise across traditional and modern systems. With strong relationships with local estate agents and a focus on craftsmanship, we deliver tailored solutions for domestic and commercial clients, including Grade 1 listed properties and healthcare facilities.
Services
Boiler Servicing
Gas & LPG Installations
Oil Heating Services
Renewable Energy Solutions
Unvented Cylinders
Underfloor Heating
Landlord Certifications
Emergency Repairs
System Installations
Special Projects
Details
- Year established: 2002
Highlights and features
- We offer 30 years of combined experience in plumbing and heating systems.
- Our Worcester accreditation ensures 5-year guarantees on new appliances.
- Engineers qualified in solar thermal, heat pumps, and unvented cylinders.
- 24/7 emergency response for urgent heating and boiler issues.
- Proven track record with Grade 1 listed properties and specialist projects.
Associations and certifications
- Worcester Accredited
- Gas Safe
- Oftec
Services
Boiler Servicing
Annual boiler servicing ensures safety and efficiency for gas and oil systems. Our engineers perform a 25-point checklist, including flue analysis and component inspections. Regular maintenance extends appliance lifespan and prevents breakdowns.
Gas & LPG Installations
We install natural gas and LPG boilers, fires, and water heaters. Our Gas Safe registered team ensures compliance with safety standards. Services include tank installations and conversions to LPG supply systems.
Renewable Energy Solutions
Solar panel and heat pump installations reduce energy bills and carbon footprints. We fit solar thermal systems, ground-source, and air-to-water heat pumps with Worcester-certified standards for optimal performance.
Unvented Cylinders
Unvented cylinder installations provide mains-pressure hot water with 25-year guarantees. Ideal for homes with high demand, these systems eliminate cold water tanks and improve shower performance.
Special Projects
We handle complex projects including Grade 1 listed properties and healthcare facilities. Our engineers adapt designs for unique requirements, ensuring compliance with heritage and commercial standards.
People
Andy
Director
With over 30 years in the industry, Andy leads Boiler Care's technical team. He oversees installations and emergency services, ensuring adherence to Gas Safe and Worcester standards.
Robert
Office Manager
Robert manages day-to-day operations and client communications. He ensures efficient scheduling and administrative support for Boiler Care's engineering team.
Dawn
Customer Service
Dawn handles client inquiries and problem resolution. Her focus on clear communication ensures customers receive timely updates and support throughout service processes.
Questions
What services does BoilerCare offer?
We provide boiler servicing, gas and oil installations, renewable energy systems, unvented cylinders, underfloor heating, and specialist projects for domestic and commercial clients.
Do you offer emergency heating repairs?
Yes, we provide 24/7 emergency support for urgent boiler and heating system failures across our service areas.
Are your engineers certified?
All engineers are Gas Safe registered, Oftec-certified, and qualified in solar thermal, heat pumps, and unvented cylinder installations.
What guarantees do you provide?
New Worcester boiler installations come with a minimum 5-year parts and labour guarantee directly from Worcester.
Can you service both gas and oil boilers?
Yes, we service all makes of gas and oil boilers, including annual maintenance and 25-point safety checks.
Reviews (4)
Marc Griffin
Aug 23, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
After putting a screw though a pipe while refitting my bathroom, these guys talked me through the boiler reset before deciding we had a leak , by the time I had the new floor up (ohps) they appeared on the doorstep and fixed the leak , we also have the boiler serviced with these guys and I would highly recommend them, great service .
Service:Heating system repair
After putting a screw though a pipe while refitting my bathroom, these guys talked me through the boiler reset before deciding we had a leak , by the time I had the new floor up (ohps) they appeared on the doorstep and fixed the leak , we also have the boiler serviced with these guys and I would highly recommend them, great service .
Service:Heating system repair
Deborah Wares
Jun 15, 2018
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We recently needed a new boiler during the snow, and had several quotes. Boilercare's quote was keenly priced and the level of service we received was excellent from start to finish. They are very reliable, and communication is first rate, with a manned office who clearly care about their customers. They fitted a new Worcester Bosch boiler for us and a couple of new radiators at the same time. We have since had a boiling tap fitted to our kitchen sink and again this job was carried out with professionalism. Extremely friendly staff which has made me feel very comfortable as a female customer in
Steve Morgan
Nov 22, 2017
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I run a holiday-let and B&B business and have three separate boilers (one oil and two gas) covering our various accommodation units. Having used Boilercare for a number of years for our annual check-ups and Landlord Certification I have always been impressed with the efficient and professional service they provide without us having to break the bank. Just recently we had a problem with a lack of pressure on one of our boilers which meant we had no hot water - not ideal for our paying guests! Boilercare came out within an hour or so of us contacting them, diagnosed the fault and hot water soon
W. Hopkinson
Nov 11, 2017
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I commend this company as a very professional organisation with friendly and competent staff. Boilercare put real effort into giving sound advice on practicalities for complex domestic jobs; there is no pressure for particular approaches; their staff implement the chosen options, taking account of preferences of detail. Moreover, the company is able and willing to respond to domestic emergencies. Its fees and prices are reasonable. Overall, thoroughly to be recommended.
