Business Details
15 Years
experience
Expert Plumbing & Heating Services Herefordshire
Established in 2011 by Mark Bennett, we are a family-run plumbing and heating business serving Herefordshire and surrounding counties. Our mission is to provide friendly, honest, and dependable services with exceptional attention to detail. With over 25 years of combined experience, we prioritise personal service and professional standards across all domestic plumbing, heating, and bathroom installation projects. We offer remote estimates, transparent pricing, and a 12-month guarantee on workmanship. Our team takes pride in resolving plumbing problems efficiently while maintaining a hassle-free experience for clients.Customer satisfaction is central to our approach, reflected in our word-of-mouth referrals and positive client testimonials. We specialise in everything from minor repairs to full central heating systems and bathroom refurbishments. Our commitment to quality ensures no compromises in delivering reliable solutions tailored to domestic property needs. By combining expertise with environmental considerations, we aim to exceed expectations through every interaction.
Services
Plumbing Repairs
Heating Installations
Bathroom Refurbishments
Radiator Replacement
Central Heating Systems
Details
- Year established: 2011
Highlights and features
- We offer remote estimates to save time and reduce environmental impact.
- Our transparent pricing ensures no hidden fees or unexpected costs.
- We provide a 12-month guarantee on all workmanship for peace of mind.
- Our team has over 25 years of combined experience in plumbing and heating.
- We prioritise prompt, friendly service with exceptional attention to detail.
What people say
Excellent service
Highly recommend
Absolutely brilliant
Quick to respond
Pleasure to deal with
Services
Plumbing Repairs
We deliver prompt solutions for leaks, blockages, and plumbing emergencies. Our experienced team ensures minimal disruption while restoring functionality to your domestic systems. Every repair is completed to the highest standards, with a focus on durability and client satisfaction.
Heating Installations
Specialising in central heating systems and radiator installations, we enhance home comfort with efficient solutions. Our work includes system design, installation, and maintenance, ensuring optimal performance throughout Herefordshire properties.
Bathroom Refurbishments
From concept to completion, we create modern, functional bathrooms tailored to your needs. Our comprehensive service covers tiling, fixtures, and layout optimisation, delivered with minimal inconvenience to homeowners.
Remote Estimates
We provide accurate cost assessments without requiring on-site visits. By reviewing property details remotely, we expedite the planning process while maintaining transparency about project expenses and timelines.
Guaranteed Workmanship
All completed projects include a 12-month guarantee covering our workmanship. This commitment reflects our confidence in delivering durable solutions and our dedication to resolving any post-service concerns promptly.
People
Mark Bennett
Owner & Lead Plumber
With over 25 years of plumbing experience, Mark founded the company to combine technical expertise with customer-focused service. He oversees all projects, ensuring adherence to quality standards and client satisfaction.
Questions
What areas do you cover?
We serve Herefordshire and surrounding counties including Shropshire and Worcestershire for all domestic plumbing and heating needs.
Do you offer emergency repairs?
While we don't provide 24/7 emergency services, we prioritise urgent plumbing issues and aim to resolve them promptly during working hours.
How can I get a quote?
Request a remote estimate via our website or email, providing property details to receive a transparent cost assessment without requiring an on-site visit.
What guarantees do you provide?
All workmanship comes with a 12-month guarantee, covering any necessary adjustments to ensure long-term satisfaction with our installations.
Are your prices fixed?
We provide detailed estimates upfront, with no hidden fees. Costs are confirmed before work begins to prevent unexpected charges.
Reviews (6)
M. Wills
Nov 23, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Mark was called out at short notice, he did what he could to fit us in as soon as possible. The job was done to a high standard and with great customer service. Would highly recommend.
Service:Leak investigation and repair
Mark was called out at short notice, he did what he could to fit us in as soon as possible. The job was done to a high standard and with great customer service. Would highly recommend.
Service:Leak investigation and repair
Caroline Redford
Oct 26, 2021
Report
Mark and John did a fantastic job converting my bathroom into a shower room. They were polite professional and tidy. I am so pleased with the work they have done. I cannot praise them enough. I would highly recommend them . Thank you both. So pleased I found this company.
Chas Frotel
Oct 18, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Mark and John provide a first rate service. Friendly, polite and tidy work. Mark has helped me out on many occasions and would thoroughly recommend them
Services:Tap repair,Leak investigation and repair
Mark and John provide a first rate service. Friendly, polite and tidy work. Mark has helped me out on many occasions and would thoroughly recommend them
Services:Tap repair,Leak investigation and repair
Angela Pulling
Oct 15, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Highly recommend. Mark was very professional and friendly and did an excellent job. Good email communication, arrived when he said and cost was as estimated. Thank you Mark for providing new toilet and outside tap. So pleased I found you online.
Services:Toilet installation,Tap installation
Highly recommend. Mark was very professional and friendly and did an excellent job. Good email communication, arrived when he said and cost was as estimated. Thank you Mark for providing new toilet and outside tap. So pleased I found you online.
Services:Toilet installation,Tap installation
Brian Lucas
Oct 07, 2021
Report
Mark and John replaced the radiators in our house and did a first class job. We would definitely use them again
Carol Teague
Jul 20, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Absolutely % satisfied with Mark and John.. They fitted me into their busy schedule when our shower sprung a leak and we were left with no water. Then they returned to fit our new shower . A friend recommended them and I would pass their details onto anyone who required a plumber. I cannot thank you enough.
Services:Shower repair,Leak investigation and repair,Shower installation
Absolutely % satisfied with Mark and John.. They fitted me into their busy schedule when our shower sprung a leak and we were left with no water. Then they returned to fit our new shower . A friend recommended them and I would pass their details onto anyone who required a plumber. I cannot thank you enough.
Services:Shower repair,Leak investigation and repair,Shower installation