Business Details
33 Years
experience
Emergency
services
Specialist Counselling for Bereavement & Trauma Support
Listening Ear was founded in 1993 as a community-driven reflective listening service, evolving into a registered charity and social enterprise with its headquarters in Knowsley, Merseyside. We specialise in bereavement therapy, emotional support for domestic abuse, and suicide postvention services, having pioneered age-appropriate counselling for children and young people since 2004. Our services are BACP-accredited, reflecting our commitment to professional standards and therapeutic excellence. We collaborate with the NHS, local authorities, schools, and trusts to deliver high-quality support across the UK. With over 30 years of experience, our team of qualified counsellors and volunteers provides immediate, compassionate care to individuals affected by loss, trauma, and domestic abuse.Our Mindset training division equips professionals with specialist skills in therapeutic support, ensuring sustainable impact. We operate nationwide, offering community-based appointments and tailored interventions to meet diverse client needs. Our Amparo service, the UK's largest suicide postvention programme, delivers practical and emotional support within 24 hours of a bereavement. We prioritise accessibility, maintaining flexible partnerships and funding models to expand our reach. Through donations, partnerships, and dedicated staff, we continue to grow while upholding our mission to transform lives through counselling.
Services
Counselling
Postvention Support
Occupational Health
Domestic Abuse Support
Children's Therapy
Details
- Year established: 1993
Highlights and features
- BACP-accredited services since 2006 with specialist children's accreditation since 2019
- Pioneered age-appropriate bereavement therapy for children in 2004
- Deliver UK's largest suicide postvention service (Amparo) with 24-hour response
- Collaborate with NHS, local authorities, and schools for comprehensive support networks
- Offer tailored interventions for domestic abuse, traumatic bereavement, and mental health
Associations and certifications
- British Association for Counselling and Psychotherapy (BACP)
What people say
Speed from referral
Found my voice
Game changer
Looked at things differently
Made dramatic change
Services
Counselling
Specialist counselling services for individuals aged 4-18 and adults, addressing bereavement, domestic abuse, and traumatic experiences. Our BACP-accredited therapists use evidence-based approaches to facilitate emotional healing and personal growth. Sessions available in community settings, schools, and online.
Postvention Support
Immediate emotional and practical support following suicide bereavement, delivered within 24 hours by trained specialists. Available across 12 UK regions through home visits, with ongoing therapeutic support for families and communities.
Occupational Health
Workplace mental health support for employees experiencing bereavement or trauma. Delivered through confidential sessions that help individuals manage emotional challenges affecting work performance and personal wellbeing.
Domestic Abuse Support
Specialist emotional support for domestic abuse survivors, focusing on rebuilding self-esteem and developing coping strategies. Services include individual therapy, youth groups, and community-based interventions tailored to trauma recovery.
Children's Therapy
Age-appropriate therapeutic interventions for children and young people aged 4-18, addressing bereavement, domestic abuse impacts, and mental health challenges through school programmes and community-based sessions.
Questions
What counselling services do you offer for children?
We provide age-appropriate bereavement therapy and emotional support for children aged 4-18, including school-based programmes and community appointments.
How does your suicide postvention service work?
Amparo offers immediate practical and emotional support within 24 hours of a suicide bereavement, available across 12 UK regions through home visits.
Are your counsellors qualified?
All our therapists are BACP-accredited specialists in bereavement, domestic abuse, and trauma, with specific training in child and adult mental health.
How quickly can I access support?
We prioritise rapid access with assessments typically scheduled within days, and first counselling sessions starting within one week of referral.
Do you offer services for organisations?
We provide occupational health counselling and professional training to schools, NHS partners, and local authorities through our Mindset division.
Reviews (2)
Addison Andrews
Oct 02, 2021
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Im going through an absolutely awful time and was recommended Listening Ear to help with councelling. Rang 5 times over the space of 7 days and left voice messages to call me back to basically be ignored. What kind of company is this?
Lisa W.
Jan 03, 2020
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If i could give 0 i would. Callin us telling us how my sister died going in to details. We are meant to tell you our problems not you callin us up telling us bout her death and you call your self a support group. You should be shut down
