Business Details
10 Years
experience
Your Trusted Web Design Partner in Bury St Edmunds
Established in 2016, Optimus Design is a forward-thinking web design agency based in Bury St Edmunds, Suffolk. With over a decade of combined experience, our small but mighty team specialises in creating user-centric WordPress websites, eCommerce stores and bespoke web solutions for businesses across Suffolk, Norfolk, Ipswich and London. Our approach combines technical expertise with a client-focused methodology, ensuring every project benefits from our attention to detail, full training support and commitment to exceeding expectations.We pride ourselves on delivering high-quality, responsive websites that drive business growth while maintaining a friendly, approachable service. Our track record speaks for itself, with 78% of clients returning for further projects and 57% of new business coming through referrals.
Services
WordPress websites
eCommerce stores
Bespoke web development
Responsive design
Website training
Client support
Database integration
Third-party systems
Stock control systems
Payment gateways
Details
- Year established: 2016
Highlights and features
- We offer over 10 years of combined experience in web design and development
- Our team provides full training with every website solution
- We guarantee 100% client satisfaction with our work
- Our services include ongoing support after project completion
- We create fully responsive, mobile-friendly websites
What people say
High quality
Promptly to emails
Very helpful
100% reliable
Stress-free partner
Services
WordPress websites
Our WordPress websites offer fully managed solutions with complete client control. Starting from 1,200, these responsive sites include visual builders, unlimited pages and comprehensive training. Businesses gain full access to all features without restrictions, ensuring long-term flexibility and ease of management.
eCommerce stores
eCommerce stores enable businesses to sell products online with integrated payment systems. Starting at 1,800, our solutions include stock control, coupon systems and merchant integrations. Designed for conversion, these stores combine user-friendly interfaces with robust backend functionality for seamless online trading operations.
Bespoke web development
Bespoke web development creates tailored solutions for unique business requirements. Starting from 1,350, these database-driven systems support multiple programming languages and third-party integrations. Our approach ensures complete customisation while maintaining technical excellence and long-term scalability for evolving business needs.
Questions
What services does Optimus Design offer?
We specialise in WordPress websites, eCommerce stores and bespoke web development solutions tailored to business requirements.
Do you provide training with website purchases?
Yes, all our website solutions include comprehensive training to ensure clients can manage their systems effectively.
What areas do you serve?
We operate throughout Suffolk, Norfolk, Ipswich and London with our office based in Bury St Edmunds.
How long does website development take?
Project timelines vary by complexity, but we work efficiently to deliver quality results within agreed timescales.
Do you offer ongoing support?
Yes, we provide continued support after project completion to assist with any future requirements or updates.
What payment methods do you accept?
We accept payments via bank transfer and major credit/debit cards for all our web design services.
Reviews (5)
Sophie Hunt
Jan 07, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Have worked with Optimus for a number of years on different projects from simple websites to full e-commerce sites - service is second to none and they offer training for easy updates in house. Cannot recommend Shane and his team highly enough.
Have worked with Optimus for a number of years on different projects from simple websites to full e-commerce sites - service is second to none and they offer training for easy updates in house. Cannot recommend Shane and his team highly enough.
Michael Millward
Dec 03, 2020
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Optimus Design have created 4 optimised websites for our digital agency, very high quality and open to design/UI edits, responding promptly to emails and calls. Highly recommend.
Stephen Douglas
May 27, 2020
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Hawk & Handsaw have been working with Optimus Design for a number of years. They have consistently impressed with their skill, attention to detail and professionalism. They are our go to agency for all our web development needs.
Debra Smailes
Jun 14, 2016
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I worked with Shane Miles when my original website was first built. He had the patience of a saint. Shane had to take a lot on board and get an understanding of the products we were selling. I had no idea on how to implement my ideas nor do them. With my knowledge of the product and Shane's site and shop building experience we were able to create my original web shop. Recently I have had to make several changes to my online shop. Shane Miles has implemented the changes in a very efficient and highly professional manner. He has a good customer manner and makes me feel at ease and in capable hands
Chelsea Haward
May 08, 2016
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Shane at Optimus Design is brilliant! We have recently started a new music business and most of our students contacted us through our Facebook page or through word of mouth. After Shane built our website the majority of new students now contact us through the website and our client base has doubled over the past few months. It was very easy to communicate with Shane and he responded quickly to emails. He took the time to listen to our ideas and understand our business so that his suggestions were completely suited to what we really wanted. He made sure that we were happy with layout, colour and
