Business Details
12 Years
experience
Award-Winning WordPress Web Design Agency in Cambridge
Established in 2014, Douglass Digital is an award-winning web design agency based in Cambridge, UK. Our team specialises in creating tailored WordPress websites that align precisely with client objectives, whether for biotech companies, membership organisations, or e-commerce businesses. We combine technical expertise with creative design to deliver visually striking, functional websites that drive online growth. Our services extend beyond development to include ongoing support, hosting, and SEO strategies that enhance digital visibility. With over 15 years of collective experience in WordPress solutions, we prioritise collaboration, innovation, and meticulous attention to detail.Our membership CRM solutions integrate seamlessly within WordPress, eliminating the need for costly third-party tools. Client testimonials highlight our ability to exceed expectations through clear communication, rapid response times, and customised project execution. We pride ourselves on transforming client visions into reality while maintaining a strong focus on user experience and technical performance.
Services
WordPress Websites
WooCommerce Solutions
Membership Websites
SEO Services
CRM Integration
Website Maintenance
E-commerce Platforms
Design Prototyping
Hosting Support
SEO Audits
Details
- Year established: 2014
Highlights and features
- Award-winning team with 15+ years of WordPress expertise since 2014
- Integrated Membership CRM within WordPress - no third-party costs
- Dedicated 7-day support desk for ongoing website maintenance needs
- Proven SEO strategies that elevate client websites from page 6 to page 1
- Portfolio spanning biotech, charity, and e-commerce sectors with 124+ successful projects
What people say
Exceeded expectations
Modern, professional design
Rapid response times
Improved search rankings
Expert CRM integration
Services
WordPress Websites
We create bespoke WordPress websites tailored to specific business needs, leveraging the platform's flexibility for optimal functionality. Our approach focuses on user experience, cross-device compatibility, and future-proof architecture. We implement advanced features through custom plugins and themes.
Membership Websites
We develop secure membership websites with integrated CRM capabilities, enabling organisations to manage members and content efficiently. Our solutions include automated workflows, tiered access controls, and engagement tools to boost retention rates.
SEO Services
Our SEO strategy combines technical website improvements with content optimisation to enhance organic visibility. We conduct comprehensive audits, implement structured data, and optimise page speed to improve search engine rankings and user experience.
CRM Integration
We implement custom CRM solutions within WordPress to streamline member management without requiring external systems. This includes automated communications, membership tracking, and analytics tools to support organisational growth.
Website Maintenance
We offer proactive website maintenance plans featuring security updates, performance monitoring, and technical support. Our service ensures continuous functionality while providing regular improvements to keep pace with evolving digital requirements.
People
Charlie Douglass
CEO
With 15+ years of web development expertise, Charlie leads our strategic direction. He specialises in technical solutions and client relationship management, ensuring we deliver cutting-edge digital experiences that exceed expectations.
Sophie
Designer & Project Manager
As our lead designer with six years' experience, Sophie creates award-winning visual concepts and manages design workflows. She combines creative vision with technical understanding to translate client requirements into exceptional user experiences.
Alex Whitelaw
Director
Alex oversees project execution with five years of web industry experience. He coordinates cross-functional teams to ensure smooth implementation of complex projects while maintaining exceptional client communication throughout the development lifecycle.
Daniel C
Chief Technology Officer
Daniel leads our development team with expertise in HTML, CSS, and JavaScript. He ensures technical excellence across all projects, implementing innovative solutions that balance creative design with robust functionality.
Mathavan
Senior Web Developer
With specialist CRM integration skills, Mathavan delivers complex backend systems. His extensive experience in WordPress development ensures seamless technical implementation of membership platforms and database-driven solutions.
Questions
What services does Douglass Digital offer?
We specialise in WordPress website design, WooCommerce e-commerce solutions, membership CRM integration, SEO services, and ongoing website maintenance. Our portfolio includes biotech, charity, and recruitment sectors.
Which industries do you work with?
We serve diverse sectors including life sciences, healthcare, membership organisations, recruitment agencies, and e-commerce businesses, creating tailored digital solutions for each industry's unique requirements.
How do you ensure website security and performance?
Our WordPress websites include 99.99% uptime hosting, regular security updates, and performance optimisation. We provide maintenance packages with proactive monitoring and technical support.
Can you redesign existing websites?
Yes, we offer comprehensive website redesign services that modernise existing platforms while preserving valuable content and SEO value through meticulous migration processes.
How is your SEO approach different?
We combine technical SEO audits with content optimisation and performance enhancements. Our approach has successfully moved clients from page 6 to page 1 rankings for targeted keywords.
Reviews (6)
David Radcliffe
Nov 25, 2021
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I, and my partner, have been very pleased from day one of the new website design chat, to our ongoing SEO management.
Charlie and the team have been very helpful in listening to our initial wants and need of a new site/re-brand and implementing our wishes. Once the fresh new website was up and running, we have asked them to continue to manage our SEO presence and, for very specific key words, have got us up from page 6 of google to page 1.
Charlie even has time for my random calls where I go on about nonsense... although I am sure his patience will run out with me one day! Thanks to the whole
Charlie and the team have been very helpful in listening to our initial wants and need of a new site/re-brand and implementing our wishes. Once the fresh new website was up and running, we have asked them to continue to manage our SEO presence and, for very specific key words, have got us up from page 6 of google to page 1.
Charlie even has time for my random calls where I go on about nonsense... although I am sure his patience will run out with me one day! Thanks to the whole
Manon Bradley
Oct 05, 2021
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Positive:Professionalism
Douglass Digital have provided us with a great quality website. They are responsive to any queries and always perform in a professional manner. Highly recommend!
Douglass Digital have provided us with a great quality website. They are responsive to any queries and always perform in a professional manner. Highly recommend!
Andrew Chalk
Oct 01, 2021
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After a lot of searching for the right partner to develop our integrated CRM and website project we engaged Douglass Digital. A very thorough process in terms of spec, design, build and testing and excellent project management. Brought lots of ideas and solutions and were a pleasure to work with. Went above and beyond which was much appreciated.
Ellen Cormack
May 07, 2021
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Positive:Value
Working with Douglass Digital was a great experience from beginning to end - the team were so professional and responsive throughout - and as a result we now have a great new website!
Working with Douglass Digital was a great experience from beginning to end - the team were so professional and responsive throughout - and as a result we now have a great new website!
Cpms Rail
Mar 05, 2021
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Dougless Digital were excellent from start to finish on building our company website. We were on a short timeline and the team could not have been more helpful or responsive. Not only did they listen to what we wanted to incorporate and create excellent visuals, they went above our expectations, coming back with ideas and designs that we hadn't thought about.
Katy Molloy
Feb 11, 2021
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Flourishing Diversity began as a series of events and came to Douglass Digital to create a website that would establish us as an on-going initiative. The design of the site was key to establishing our visual identity and we wanted our essence and our values to be communicated throughout the design. The team at Douglass Digital listened to us carefully and went above and beyond to deliver on the key elements we held dear. The entire process was both friendly and professional. We are so happy with the final product and have received many compliments. I would highly recommend this website design company
