Business Details
50+ Years
experience
Your Trusted Family Jeweler in Southend on Sea Since 1957
Established in 1957, we are a family-run jeweller committed to delivering exceptional service and expertise in the jewellery industry. Our business operates both in-store and online, offering a curated selection of new and pre-owned jewellery that blends classical elegance with contemporary design. With a dedicated in-house workshop, we specialise in jewellery repairs, remodelling, and bespoke creations, ensuring each piece reflects individual tastes and requirements. Our team prioritises quality craftsmanship and attention to detail, providing a personalised design service that transforms ideas into unique, wearable art.We continuously seek innovative trends and brands to expand our offerings, ensuring our customers access the latest in jewellery design. Located in Southend on Sea, Essex, we invite clients to visit our store or explore our collections online, supported by expert advice via email or phone. Our commitment to excellence extends to free UK shipping, clear return policies, and transparent communication, ensuring a seamless experience from purchase to aftercare.
Services
Jewellery Repairs
Custom Designs
Bespoke Remodelling
New Jewellery Sales
Preowned Jewellery Sales
Details
- Year established: 1957
Highlights and features
- We are a family-run jeweller with over 65 years of experience in the industry.
- Our in-house workshop offers bespoke designs and expert jewellery repairs.
- We provide free UK shipping and a 30-day returns policy for online purchases.
- Our collection includes both classical and contemporary jewellery from top brands.
- We offer personalised design consultations to create unique, custom pieces.
Services
Jewellery Repairs
Our in-house workshop provides expert repairs for all types of jewellery, including resizing, stone replacement, and restoration of damaged pieces. We use precision techniques to maintain the integrity and beauty of your items while ensuring durability. Customers receive clear communication about timelines and costs before any work begins.
Custom Designs
We specialise in transforming ideas into unique jewellery through one-to-one design consultations. Our process includes sketching, material selection, and crafting using traditional and modern methods. Clients receive tailored advice on gemstones, metals, and styles to create meaningful, personalised pieces that meet their specifications.
Bespoke Remodelling
We repurpose heirloom or unused jewellery into new designs, preserving sentimental value while updating aesthetics. Our team assesses existing pieces to determine viable materials and structural adjustments. This service combines creativity with technical expertise to deliver refreshed, wearable art that aligns with current tastes.
New Jewellery Sales
Our collection features contemporary and classic jewellery from renowned brands, including rings, watches, and bracelets. Items are carefully curated to offer diverse styles, from minimalist to statement pieces. We provide detailed product information and expert guidance to help customers select high-quality pieces that suit their preferences.
Preowned Jewellery Sales
We offer authenticated preowned jewellery, combining affordability with timeless design. Each piece undergoes thorough inspection to ensure quality and authenticity. This service allows customers to access luxury items at reduced prices while benefiting from our expertise in valuing and restoring vintage and contemporary pieces.
Questions
What shipping options are available for online purchases?
We offer free UK shipping via Royal Mail, with delivery times ranging from 2-3 days depending on order value. Higher-value orders receive Special Delivery.
Can I return an item purchased online?
Yes, items can be returned within 30 days of purchase in original condition for an exchange or refund, excluding personalised or third-party resized items.
Do you offer jewellery repair services for damaged pieces?
Yes, our in-house workshop provides comprehensive repairs, including resizing, stone replacement, and restoration, with clear cost and timeline communication.
Can I customise a piece of jewellery?
Yes, we offer bespoke design consultations to create custom pieces tailored to your preferences, including material and gemstone selection.
What payment methods are accepted?
Payment methods are not explicitly listed, but our online store accepts standard payment options for secure transactions.
Reviews (2)
Samuel Koch
Apr 29, 2021
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Great place to buy jewellery! Bought an engagement ring and had some engraving done too. Very welcoming staff and perfect prices. Thank you!
Gee
Jun 04, 2020
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I needed a repair and a new setting for a diamond engagement ring. It was repaired perfectly and looks really beautiful. I am absolutely delighted with the service I received from Martin at Andrews and highly recommend this well established family business
