Business Details
9 Years
experience
Trusted Carpets & Flooring Services in Kent
Established in 2017, Bay Carpets is a family-run business serving Ashford, New Romney, and surrounding areas. Our team combines over 50 years of industry experience with a commitment to quality, offering a comprehensive range of carpets, luxury vinyl tiles (LVT), laminate, and artificial grass. As an independent flooring provider, we specialise in both domestic and commercial projects, working with major brands like Adidas and Pentland Homes. Our showroom features thousands of flooring options, supported by expert installation services and a 100% satisfaction guarantee. We pride ourselves on delivering tailored solutions that balance style, durability, and budget-friendly pricing.With dedicated teams for residential and commercial sectors, we handle everything from single-room renovations to large-scale developments across Kent and London. Our partnerships with leading manufacturers ensure access to premium products, while our local expertise guarantees seamless project execution. Customer service remains at our core, reflected in our 60-year cumulative management experience and a portfolio spanning healthcare, education, and new-build developments. From stair runners to contract flooring, we combine technical excellence with a personal touch to transform spaces across South East England.
Services
Carpets
LVT Flooring
Vinyl Installation
Stair Runners
Commercial Flooring
Details
- Year established: 2017
Highlights and features
- We have over 50 years of combined experience in flooring expertise
- Our family-run business prioritises personalised customer service
- We supply industry-leading brands like Karndean and Cormar Carpets
- Specialists in commercial projects for major corporations and councils
- Offering bespoke solutions for both residential and new-build properties
What people say
Expert installations
Wide product selection
Dedicated service
Competitive pricing
Professional team
Services
Carpets
We supply and install premium carpets from leading brands including Cormar, Brintons, and Victoria Carpets. Our selection spans wool, polyester, and durable synthetic options suitable for residential and commercial spaces. With thousands of patterns and textures available, our experts help clients choose ideal flooring solutions balancing comfort, aesthetics, and practicality.
LVT Flooring
Luxury vinyl tile (LVT) installations form a core part of our commercial and residential services. We work with Karndean, Amtico, and Polyflor products to create hardwearing, easy-clean floors suitable for high-traffic areas. Our specialists ensure seamless installations with waterproof, scratch-resistant options for kitchens, offices, and retail spaces.
Commercial Flooring
Our commercial division handles large-scale projects for corporations, healthcare facilities, and education institutions. With experience in office fit-outs and new developments, we deliver tailored solutions using LVT, carpet tiles, and hard flooring. Recent clients include Adidas, NHS, and Pentland Homes across London and Kent locations.
Stair Runners
We create bespoke stair runners that combine safety with style for residential properties. Using premium materials and traditional installation techniques, our runners enhance period features while providing practical non-slip solutions. Clients can choose from various patterns and edging options to match interior designs.
Artificial Grass
Our artificial grass installations offer low-maintenance outdoor solutions for domestic gardens and commercial spaces. The UV-resistant, pet-friendly turf maintains its appearance year-round with minimal upkeep. We provide full installation services including ground preparation and edging for a natural-looking finish.
People
Mark
Co-Founder
With over 20 years in flooring, Mark established Bay Carpets to provide quality solutions through expert knowledge and customer-focused service across Kent.
Sam
Co-Founder
Sam brings extensive commercial flooring experience, managing large contracts for London and Kent businesses while maintaining family business values.
Josh
Co-Founder
Josh specialises in residential installations, guiding homeowners through material selections and ensuring perfect finishes for domestic projects across Romney Marsh.
Questions
What areas do you cover for flooring services?
We serve Ashford, Folkestone, Canterbury, Romney Marsh, Maidstone, and East Sussex, with commercial projects across London and Kent.
Do you offer both residential and commercial flooring?
Yes, we specialise in both sectors with dedicated teams for domestic installations and large-scale commercial projects.
What flooring types do you supply and install?
We offer carpets, LVT, vinyls, laminate, artificial grass, and bespoke stair runners from leading manufacturers.
Are your installers qualified professionals?
Our team has 60 years of combined management experience and extensive training in all flooring types and techniques.
Can you handle large commercial contracts?
Yes, we've completed projects for Adidas, NHS, and Pentland Homes with specialist teams for office fit-outs and new developments.
Do you provide guarantees on your work?
We offer a comprehensive installation quality guarantee covering all residential and commercial flooring projects.
Reviews (3)
Matt Flight
Dec 27, 2016
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10/10
I found Bay Carpets on Google and had new carpet fitted to my hallway and stairs. Top quality service from start to finish! Would highly recommend.
Matt - Lydd kent
I found Bay Carpets on Google and had new carpet fitted to my hallway and stairs. Top quality service from start to finish! Would highly recommend.
Matt - Lydd kent
Julie Simmonds
Oct 31, 2016
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Wow! Awsome service and price, Bay carpets fitted new Vinyl in my bathroom and toilet. The fitting was great and the service was fast and very affordable. Thanks for the great floors!
Ben Chandler
Jul 20, 2016
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Bay carpets provided an excellent service, the team were very helpful and polite. The fitting was great and the floor looks amazing, highly recommended.
