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Business Details
Expert Flooring Solutions in Kent
Established with over 40 years of combined experience in the flooring industry, we specialise in supplying and installing high-quality flooring solutions for both domestic and commercial clients across Kent. Our comprehensive range includes carpets from leading global manufacturers, luxury vinyl tiles from renowned brands like Karndean and Polyflor, durable laminate, engineered wood, and safety flooring tailored to specific needs. With a dedicated showroom in Whitfield and a convenient home-select service, we ensure customers can explore options in situ while benefiting from expert advice and competitive pricing. Our team prioritises precision in subfloor preparation and installation, guaranteeing long-lasting results that meet exacting standards.

We serve diverse spaces including living rooms, kitchens, bathrooms, and commercial environments, offering practical and aesthetic solutions for every requirement. Our commitment to quality extends to a curated selection of modern and traditional rugs, alongside specialist paint products for hard floors. Operating from our Whitfield premises, we maintain flexible accessibility through weekday and Saturday opening hours, supported by direct communication channels for appointments and inquiries.
Services
Carpet Installation Rugs Vinyl Flooring Laminate Flooring Engineered Wood LVT (Luxury Vinyl Tile) Safety Flooring Commercial Flooring Home Select Service Showroom Consultation
Highlights and features
  • We offer over 40 years of combined experience in flooring solutions.
  • Our home-select service brings samples directly to your door.
  • We guarantee competitive pricing on all products and installations.
  • We provide expert advice tailored to your specific flooring needs.
  • We supply and install a wide range of flooring options from top manufacturers.
Services
Carpet Installation
We supply and install premium carpets from leading global manufacturers, including wool and polypropylene options. Our range features patterned, striped, and runner designs suitable for residential and commercial spaces. With expert subfloor preparation and precise fitting, we ensure durability and aesthetic appeal tailored to your environment.
Luxury Vinyl Tile
Our luxury vinyl tile (LVT) solutions from Polyflor, Cavalio, and Karndean offer water-resistant, durable flooring for homes and businesses. Available in over 400 designs, these tiles mimic natural materials like wood and stone. We provide full installation services, ensuring seamless application in kitchens, bathrooms, and high-traffic commercial areas.
Engineered Wood
We offer high-quality engineered wood flooring combining authentic timber surfaces with stable layered construction. Ideal for living rooms, bedrooms, and offices, this option resists humidity and temperature changes. Our team ensures precise installation, enhancing spaces with timeless elegance and long-term value.
Commercial Flooring
Specialising in commercial flooring, we provide safety-rated carpets, vinyl, and LVT for offices, healthcare facilities, and educational institutions. Our products meet rigorous durability and compliance standards. With tailored installation services, we minimise disruption while delivering functional, aesthetically pleasing environments for businesses in Kent.
Home Select Service
Our home-select service brings flooring samples directly to your doorstep, allowing you to choose in the comfort of your own space. We offer expert guidance on colour swatches and material suitability for specific rooms. By appointment, we ensure informed decisions aligned with your home's lighting and decor.
Questions
What flooring options do you offer?
We provide carpets, luxury vinyl tiles (LVT), engineered wood, laminate, vinyl, and safety flooring from top manufacturers. Our range includes over 400 vinyl designs and specialist options for commercial use.
Do you offer home consultations?
Yes, our home-select service brings samples to your home by appointment, allowing you to view options in situ before deciding.
Are your prices competitive?
We guarantee competitive pricing across all products and installations, supported by expert advice to ensure value for money.
What areas do you serve?
We operate throughout Kent, including Dover and Whitfield, with showroom access and home visits available.
What are your showroom hours?
Our Whitfield showroom is open Monday to Friday 9am-4pm and Saturdays 9am-12pm. Appointments can be arranged outside these times.
Do you install flooring in commercial spaces?
Yes, we specialise in commercial flooring solutions, including safety-rated carpets and LVT, tailored to offices, healthcare facilities, and educational institutions.
Reviews (5)
Michael Pearce
Sep 28, 2021 Report
New tiled floor in the kitchen. Flat carpeted throughout. A first class job. Recommend them to anyone.
Qiick clean and efficient.
Mike and Sheila Pearce
Sheelagh W.
Sep 23, 2020 Report
Absolutely delighted with the carpets and flooring recently completed by Mascalls. So very helpful. You will not be disappointed.
Stuart Kennedy
Aug 09, 2020 Report
Really good friendly service and good selection. Very experienced company who are happy to give help and advice. So much better than the nationals.
Petra Hallstrom
Jun 27, 2019 Report
We wanted a local company to re do the floors and were recommended Mascalls, located in Whitfield (Dover) that was only a fifteen minute drive from our house. They have a well stocked show room and after great help and advice we picked our floors, wood for the ground floor and carpet for the stairs and booked a date. We vacated the house for a few days and got daily updates over the phone, no problems and they finished even sooner than expected. When we came home it looked fantastic. The floors did not only look amazing, it was neat, tidy and the finishing touches are beautiful. The whole thing
Anastasis Michael
May 05, 2019 Report
After a recommendation I contacted Mascalls carpets and spoke to Mark who arranged an appointment with the view of measuring and advising as to what was required in a property I was renovating in Dover , I found mark to be professional helpful and informative at our meeting and as a consequence was confident to have Mascalls Carpets of Dover re carpet a three bedroom house throughout. Shortly After my meeting with Mark I was called from there office and spoke to Jim who arranged a mutual beneficial dates for the flooring to be fitted in stages , the fitters arrived and in no time prepared and