Colin Batt Removals

Business Details

48 Years

experience

Award-Winning Kent Removals & Storage Services

Established in 1978, we are a family-run removals and storage company rooted in Kent. Our four-decade legacy is built on honesty, integrity, and meticulous service, reflected in our motto 'Where Service is Key'. As members of the British Association of Removers and holders of the BS EN 12522 quality standard, we combine rigorous training with a commitment to customer satisfaction. Our team, including DBS-checked staff, specialises in complex piano removals, office relocations, and international moves, serving Kent, London, and beyond.

With a fleet of vehicles and 15 dedicated professionals, we balance growth with the personal touch of a family business. Our awards and testimonials validate our expertise in handling delicate items, from grand pianos to antiques, with full insurance coverage for added peace of mind. We prioritise continuous improvement through monthly training and climate-controlled storage solutions, ensuring reliability for both domestic and commercial clients.

Services

House Removals Piano Removals Office Relocation International Removals Storage Packing Services Climate-Controlled Storage Document Storage Furniture Storage Export Wrapping

Details

Year established: 1978

Highlights and features

40+ years of experience in Kent house removals since 1978
DBS-checked, professionally trained removals team
BS EN 12522 quality standard certified
Specialist piano removals for delicate instruments
Fully insured for both domestic and commercial moves

Associations and certifications

British Association of Removers
BS EN 12522

What people say

Very professional Knew their job Fantastic job Great guys Excellent service

Website

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Services

House Removals

Our tailored house removals service handles local, national, and international moves with precision. We offer free no-obligation quotes, full packing/unpacking, and short/long-term storage. Our DBS-checked team uses purpose-built containers and climate-controlled facilities for fragile items. With 40+ years of experience and BS EN 12522 certification, we ensure secure transportation for both standard and delicate belongings.

Piano Removals

Specialist piano removals for grand, upright, and antique instruments. We employ cranes, scaffolding, and bespoke equipment for challenging access. Fully insured with climate-controlled storage options, our team has moved historic pianos for the Royal Collection Trust and Elton John. Annual third-party audits guarantee compliance with BS EN 12522 standards for instrument handling.

Office Relocation

End-to-end office relocation managing business continuity. Services include document storage, decluttering, and IT infrastructure coordination. Our project-managed approach minimises operational disruption, with flexible scheduling for after-hours or phased moves. Climate-controlled storage options protect sensitive equipment and archived records during transitions.

International Removals

Comprehensive international removals covering Europe, Australia, USA, and China. We provide export packing, customs documentation, and door-to-door shipping. Climate-controlled containers protect valuables during transit, with optional full insurance coverage. Our team handles complex logistics, including island deliveries via speedboat and cultural artefact transportation for major institutions.

Storage

Secure storage solutions with 24/7 surveillance at Kent facilities. Options include standard containers, climate-controlled rooms for antiques/pianos, and document vaults. We offer short-term transitional storage and long-term solutions with flexible access. Over 350 containers capacity supports both domestic and commercial needs, with export wrapping available for overseas shipments.

People

Simon Batt

Owner and Managing Director

Third-generation removals expert with deep industry knowledge. Balances RAF Typhoon pilot duties with business leadership, maintaining family values of excellence. Oversees daily operations and customer satisfaction, supported by 15+ years of hands-on experience in the sector.

Andrew Urquhart

Operations and Business Manager

Manages day-to-day operations with automotive industry service expertise. Coordinates training programs to maintain high standards. Former professional golfer brings strategic planning skills to logistics management, ensuring adherence to the 'Where Service is Key' philosophy through rigorous quality control.

Emily Martin

Office Manager

Customer service specialist with business education background. Coordinates move logistics and client communications. Provides expert advice on packing requirements and storage solutions, acting as primary contact for customer inquiries regarding domestic and piano removals.

Colin Batt

Founder

Industry veteran with 40+ years' experience shaping the company's direction. Transitioned from hands-on operations to strategic leadership, maintaining golf course connections. Established core values that continue guiding the business's approach to customer care and service excellence.

Melanie Batt

Co-Founder

Administrative backbone since company formation, managing office operations and family logistics. Instrumental in scaling operations from single van to multi-vehicle fleet. Shared Colin's vision for combining professionalism with the personal touch that defines the business's approach.

Questions

What areas do you cover for house removals?

We operate across Kent, East Sussex, and Greater London, with international capabilities to Europe, USA, Australia, and China.

Are you insured for piano removals?

Yes, all piano removals include full insurance coverage against accidental damage during transit and handling.

Do you offer packing services?

We provide full packing, fragile-only packing, and export wrapping services using recyclable materials and specialist containers.

Can you store my belongings long-term?

Our secure Kent facilities offer short and long-term storage with climate-controlled options for antiques, pianos, and documents.

Are your staff DBS checked?

All removals team members undergo DBS checks and annual training to maintain BS EN 12522 certification standards.

How do you handle office relocations?

We project-manage commercial moves with minimal business disruption, including document storage solutions and after-hours operations.

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Reviews (4)

Write a Review

Nicki Foord

Nov 20, 2021 Report

A very efficient, hard working and polite team. Would definitely recommend. The whole process from quotation to removal day was efficient and well managed.

Sally Hodgson

Apr 25, 2021 Report

We have used Colin Batt before for our previous move in 2009 and due to their excellent service then, we wanted to use Colin Batt again for this latest move. As usual the move went well and very efficiently carried out during the entire process from initial phone calls (at last minute too!), to emails, to picking up boxes and the actual move. We are half way through the process as our furniture is currently in storage until we finally move into our new home. But I have every confidence that will also be carried out smoothly. Just to add, the final part of our move has now been completed as the

Claire Poile

Apr 24, 2021 Report

The entire experience with Colin Batt Removals has been an excellent one-the team in the office taking bookings were extremely patient with us and very informative. They also ensured we had boxes and tapes delivered in plenty of team. The moving team were amazing; they worked so hard and were so efficient and friendly. I would highly recommend them and would definitely use them again!

Azfar Hamid

Apr 12, 2021 Report

Really good removal company. Made our move on the 26th March really stress free. All boxes and packaging included in the price. The team showed up on the moving day and tackled the move in a very efficient way. No request was too much for them. They took extra care in our new home. James was brilliant and helped move some of the furniture around as well. The quote provided was slightly higher than their competitors but the service provided was worth the additional cost. Thanks team Colin Batt keep up the good work.