Business Details
Experience Historic Elegance at Maids Head Hotel
At Maids Head Hotel, we pride ourselves on being the oldest hotel in the UK, offering a unique blend of historic charm and modern elegance since the 12th century. Our team is dedicated to delivering exceptional hospitality, combining centuries-old tradition with contemporary comforts. We hold 2 AA Rosettes for culinary excellence and have been recognised as Large Independent Hotel of the Year at the East of England Tourism Awards. Our commitment to local suppliers ensures guests experience authentic Norfolk cuisine in our WinePress Restaurant. With 84 individually designed bedrooms, including luxury suites and junior suites, we cater to both leisure and business travellers.Our historic venue hosts weddings and events, supported by a dedicated team creating memorable experiences. Sustainability and inclusivity are central to our operations, balancing heritage preservation with future-focused practices. Guests benefit from complimentary parking during dining stays and unique amenities like vintage Bentley tours or Bobbin Bike rentals. Our vision remains to be Norfolk's finest hospitality destination while maintaining our status as a cherished historical landmark.
Services
Accommodation
WinePress Restaurant
Afternoon Tea
Wedding Venues
Event Hosting
Highlights and features
- We offer 800 years of hospitality heritage with modern comforts
- Our 2 AA Rosette WinePress Restaurant champions local produce
- Award-winning event and wedding hosting facilities available
- Complimentary parking for dining guests in central Norwich
- Unique experiences including vintage Bentley tours and Bobbin Bikes
Associations and certifications
- AA Rosettes
- East of England Tourism Awards
What people say
Exceptional hospitality
Beautifully appointed rooms
Excellent dining experience
Rich historical ambiance
Attentive service
Services
Accommodation
Our 84 en-suite bedrooms include classic doubles, executive rooms, and luxury suites. Each room features unique design elements reflecting our 800-year history while providing modern comforts like Freeview TV and iPad guest services. Special accommodations include dog-friendly rooms and historic feature rooms with period charm.
WinePress Restaurant
This 2 AA Rosette-awarded restaurant offers seasonal menus featuring local Norfolk produce. Guests can choose from a la carte options, a 5-course tasting menu with wine pairings, or summer street food. The restaurant combines historic ambiance with contemporary culinary excellence in central Norwich.
Afternoon Tea
Traditional afternoon tea is served daily in our WinePress Restaurant or comfortable lounges. The menu features freshly baked scones, finger sandwiches, and specialty teas. This quintessential English experience can be enjoyed as a standalone treat or complement to overnight stays.
Wedding Venues
We offer unique wedding venues including our WinePress Restaurant and seven event rooms. Our dedicated wedding planner coordinates bespoke ceremonies and receptions, with catering options featuring local Norfolk ingredients. The historic setting combines with modern amenities for memorable celebrations.
Event Hosting
Seven versatile event spaces accommodate meetings, conferences, and private dinners. Each room combines historic character with modern technology, including AV equipment and air conditioning. Complimentary parking and proximity to Norwich attractions enhance event planning options.
Questions
What makes Maids Head Hotel unique?
As the UK's oldest hotel with 800 years of history, we combine medieval heritage with modern comforts. Our property features include historic suites, a 2 AA Rosette restaurant, and unique experiences like vintage Bentley tours.
What dining options are available?
We offer 2 AA Rosette dining at WinePress Restaurant, afternoon tea service, and casual options in our bar and courtyard. Menus focus on seasonal Norfolk produce with wine pairing options available.
Can I host events at Maids Head Hotel?
Yes, we have seven versatile event spaces suitable for weddings, conferences, and private dining. Our experienced team provides bespoke planning services and modern technical facilities in historic settings.
What special offers are available?
We provide seasonal offers including half-price second nights, Christmas packages, and themed stays linked to local events. Current promotions are listed on our website with options for dining and accommodation combinations.
Is parking available at the hotel?
Yes, we have a 90-space car park with charges applying. Complimentary parking is available for restaurant guests and event attendees. Electric vehicle charging points are available subject to prior arrangement.
What accessibility features exist?
Due to our historic building's nature, some areas have steps and limited lift access. We recommend contacting us directly to discuss specific accessibility requirements and arrange appropriate accommodations.
Reviews (5)
Martin Fenton
Jan 05, 2022
Report
A disappointing visit TBH
Stayed one night with our pouch
Not dog friendly at all, more dog tolerance
Evening meal was not as good as expected
Mains excellent, but starter and dessert big let down
Room was good
Service was mixed from poor to good so a big opportunity as hospitality industry
Needs to review covid policy as didn't feel comfortable at all both staff and layout
Shame as was an important function with family. Wouldn't revisit
Stayed one night with our pouch
Not dog friendly at all, more dog tolerance
Evening meal was not as good as expected
Mains excellent, but starter and dessert big let down
Room was good
Service was mixed from poor to good so a big opportunity as hospitality industry
Needs to review covid policy as didn't feel comfortable at all both staff and layout
Shame as was an important function with family. Wouldn't revisit
Bridget Brett
Dec 27, 2021
Report
Fantastic time at the Christmas party, meal was beautiful and everyone had a wonderful time. Thanks so much to all the staff.
Julie Finch
Dec 24, 2021
Report
Have just had afternoon tea with my auntie, whose birthday it was,so a special occasion. Had to say I was a bit disappointed with the scones as the cheese ones had very little taste, and the cinnamon ones which I did not have, looked burnt and not very big. The waitress was lovely and asked how it was and when i complained she went straight to the kitchen and told them, and when she came back the explanation was that they looked like that because they had cinnamon in!! l think it would have been nice to have something took off the bill, just as a goodwill gesture, as I was not the only customer
Neil Hutchinson
Dec 21, 2021
Report
Great hotel, with so much history. Comfortable room and great location for the cathedral and city centre. Wetherspoons next door for a few drinks is a bonus
Ryan Wells
Dec 21, 2021
Report
So disappointed, the room had a "wow" factor to it but we wondered why there was a portable heater in there. By 4am the room was freezing cold and the heater got turned up to full. The windows in the bathroom didn't close completely leaving a draft. The bathroom curtains wouldn't then close allowing the draft in. To top it off we had no lights for our morning shower after 4hrs sleep due to being so cold and the noisy street. Went to reception & they completely understood why I was disappointed and we got a full refund.
